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Top 8 CRM Customer Engagement Centers Tools

Microsoft Dynamics CRMZendesk SupportZoho DeskOracle Service CloudSalesforce Service CloudPega CRMeGain SolveFreshsales
  1. leader badge
    Microsoft Dynamics CRM is easy to use, the UI is very good, and it has many capabilities. I have used many Microsoft solutions and I am comfortable using the solution. Additionally, it is secure.
  2. The initial setup is simple and straightforward.It's very convenient to use.
  3. Find out what your peers are saying about Zendesk Support vs. Zoho Desk and other solutions. Updated: September 2021.
    542,029 professionals have used our research since 2012.
  4. The ticketing feature is very easy to use, compared to other systems.The most valuable features are that it's user-friendly, you can customize it the way you want it, and it is very easy to use. You don't need anybody else to configure it.
  5. Everything is managed by Oracle, so they have security in place.It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers.
  6. report
    Use our free recommendation engine to learn which CRM Customer Engagement Centers solutions are best for your needs.
    542,029 professionals have used our research since 2012.
Find out what your peers are saying about Zendesk Support vs. Zoho Desk and other solutions. Updated: September 2021.
542,029 professionals have used our research since 2012.