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Top 8 Customer Experience Management Tools

Oracle WebCenterFreshdeskIBM Watson Customer Experience AnalyticsHappyFoxFullStoryAdobe Web Experience ManagementQualtrics Customer ExperienceAlterian
  1. leader badge
    Integration within the solution is very good.You can move workloads in between sub-servers so that you don't overload a portion of the server.
  2. Its simplicity is most valuable. It is easy and simple, and it requires negligible training effort. I don't spend all my time goofing around trying to find stuff in the ticketing system.
  3. Find out what your peers are saying about Freshdesk vs. Oracle WebCenter and other solutions. Updated: September 2021.
    542,721 professionals have used our research since 2012.
  4. The ability to create meaningful reports and dashboards to tell stories.
  5. report
    Use our free recommendation engine to learn which Customer Experience Management solutions are best for your needs.
    542,721 professionals have used our research since 2012.
Find out what your peers are saying about Freshdesk vs. Oracle WebCenter and other solutions. Updated: September 2021.
542,721 professionals have used our research since 2012.