Top 8 Social CRM Tools
Salesforce Marketing CloudSprinklrHootSuiteSprout SocialFalcon.ioKhoros CareCapillary TechnologiesLithium
Email automation is most valuable.
The Journey Builder and the Email Studio features are most valuable.
It has a social media presence outside of the hours people are able to devote to an organization.
The main improvement HootSuite offers is allowing my organization to run social media campaigns.
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