free case study: Chieftechofficer67's unbiased review of IBM FlashSystem

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IBM FlashSystem review

CTO at a tech vendor with 51-200 employees
Stability is fine, but technical support is so poor that we are changing vendors
My advice to anybody who is considering this system is not to do it. I do not recommend it. It is a big no. The biggest complaint that I have about this solution is the support. It is important to have responsive support. We had a RAM issue, and the RAM is the heart of the server. I had to escalate the ticket and wait for thirty days....

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