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IBM SmartCloud Control Desk review

Klemen Muhvič
Klemen Muhvič
Computer System Engineer at Informatika d.d.
Centralized solution to efficiently take care of customer service calls
Because I have been working with SmartCloud Control Desk on a daily basis for eight years, I don't have any issues. I mainly hear our end users who do complain about some things, one of which is the user interface. The 7.611 version, for the users, and even, in my opinion, is not as pretty as it was. They went with simpler colors, but only...

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