free case study: Cheryl Sobkow's unbiased review of SysAid

Simplify your research with trusted advice from people like you. Would you like to learn about products from people using them now?

Download this FREE Help Desk Software case study, based on Cheryl Sobkow's UNBIASED USER EXPERIENCE with SysAid:

Where should we email your case study?

SysAid review

Cheryl Sobkow
Cheryl Sobkow
Director of IT Support Services at University of Michigan School of Business
Email rules allow us to route tickets directly to a given area without...
The Knowledge Base would be another area where I would look for growth in SysAid. It is very much a text-based article system, or you can do attachments. But I'd like to see it grow so that it is more graphical and has some additional tracking features. The Knowledge Base is a simple text editor. I'd like to have more formatting and be able...

Since 2012, we've had 564,599 professionals use our research.

As seen in