We just raised a $30M Series A: Read our story

Acronis Backup Cloud Room for Improvement

Director at a tech services company with 11-50 employees

The technical support could be improved. When you create a ticket, the responsiveness you would expect is lacking.

View full review »
IT Administrator at A.P. Moller - Maersk

There could be some changes done to the action page to simplify it. For example, when you want to do any actions with VM there could be more informative on the actions being done. Currently, there are just icons with no description of what the option does. The last improvement I would like to see is more information on the stages you are currently on and continually as you go through the process. 

View full review »
EI
Director/Founder at a consultancy with 11-50 employees

I would like to have support for agentless backup, where you don't have to install an agent on the host.

View full review »
Find out what your peers are saying about Acronis, Amazon, Veritas and others in SaaS Backup. Updated: November 2021.
552,305 professionals have used our research since 2012.
Channel Manager (Engineer) at Dataguard MEA

I would recommend for them to improve reporting. There should be better customer and partner support. Both are very bad at this moment. The product looks promising and we are eagerly waiting for further releases with cybersecurity tools as well.              

View full review »
Director at a tech services company with 11-50 employees

I would like to see enhancements made to the security.

View full review »
MD
Network Security Engineer at a tech services company with 1,001-5,000 employees

The solution could improve by being more user-friendly.

View full review »
DI
Technical Support Engineer at a tech services company with 11-50 employees

Technical support needs to be improved because they do not respond in a timely fashion.

View full review »
DI
Technical Support Engineer at a tech services company with 11-50 employees

Technical support could be improved, they're not very timely in their response. 

View full review »
Find out what your peers are saying about Acronis, Amazon, Veritas and others in SaaS Backup. Updated: November 2021.
552,305 professionals have used our research since 2012.