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Altaro VM Backup OverviewUNIXBusinessApplication

Altaro VM Backup is #12 ranked solution in top Disaster Recovery Software and #27 ranked solution in best Backup and Recovery Software. IT Central Station users give Altaro VM Backup an average rating of 10 out of 10. Altaro VM Backup is most commonly compared to Veeam Backup & Replication:Altaro VM Backup vs Veeam Backup & Replication. The top industry researching this solution are professionals from a computer software company, accounting for 26% of all views.
What is Altaro VM Backup?

Altaro VM Backup is a high performance VM backup  and replication solution to back up and restore both Hyper-V and VMware-based virtual machines.

Eliminate hassle and headaches with an easy-to-use interface, straightforward setup and reassurance that this solution gets the job done every time.

Altaro VM Backup is intuitive and feature-rich, with outstanding support as part of the package.

Buyer's Guide

Download the Backup and Recovery Software Buyer's Guide including reviews and more. Updated: November 2021

Altaro VM Backup Customers

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox

Altaro VM Backup Video

Pricing Advice

What users are saying about Altaro VM Backup pricing:
  • "Altaro had the best prices and ROI in the whole bunch that we evaluated."
  • "The price is great for the utility you get and the licensing has never caused any issues with my company."
  • "Its yearly maintenance fee is fairly high for me to renew for upgrades and support."

Altaro VM Backup Reviews

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reviewer1296030
User at a mining and metals company with 51-200 employees
Real User
Top 10
Easy to use with a helpful dashboard, good support, and the deduplication feature saves heavily on storage space

Pros and Cons

  • "The CDP backup feature is very nice, as it allows you to take backups at high frequencies and with application consistency."
  • "To improve Altaro, I would like to see the ability to choose more than one backup location at a time."

What is our primary use case?

We backup Hyper-V VMs from two hosts with Altaro VM backup. It could not be any easier to back up a VM server than it is with Altaro VM Backup. It is pretty much set it and forget it.

We do, of course, monitor our backups, and Altaro makes this very easy as well by using the monitoring software on our office computer. It connects to the software installed on the VM host, lets us know what is going on, and whether there have been any problems with backups or storage, etc. This is a very awesome backup software! Period!

How has it helped my organization?

Before we installed Altaro, we had constant problems with our backups. We were using an older platform and needed a change badly. Since we moved to Altaro VM backup, we have not had any issues with our backups. Everything just works.

All our backups can now be stored in more than one location, due to the ease that Altaro provides in setting up offsite backup storage. You can also add other types of storage if you need them.

I find that the Altaro backup software is just about as easy as it gets to protect your VMs.

What is most valuable?

The most valuable feature is the dashboard, which shows everything you need to see at a quick glance. It doesn't stop there; it goes into detail on the status of your storage devices and how much space you have available, along with how much you have saved with deduplication.

Deduplication is another great feature that saves so much space on your backup storage that it is sometimes hard to believe.

The backup graphs are awesome also, helping you see your information at a glance.

The CDP backup feature is very nice, as it allows you to take backups at high frequencies and with application consistency.  

What needs improvement?

To improve Altaro, I would like to see the ability to choose more than one backup location at a time. Make it possible to backup to a NAS, while at the same time or even a different scheduled time, back up to either a different NAS, or a cloud service, or a local drive. Right now you can add multiple backup locations, but you can only have the VM backup to just one of them. I would like to see this change to allow the VM to backup to all the locations either at the same time, or at different times.

For how long have I used the solution?

We have been using Altaro VM Backup for five years.

What do I think about the stability of the solution?

We have never had an issue when Altaro stopped working due to the backup software. It has always been great and just keeps going. It is a very stable solution.

What do I think about the scalability of the solution?

It is very easy to keep adding as many server hosts as you need, no problems at all.

How are customer service and technical support?

Oh wow! Altaro's support and service are top-notch. They are always available and ready to help. We have had to call on them a few times with some detailed questions and never had a problem. Furthermore, we always got a very quick response.

Which solution did I use previously and why did I switch?

We did use a different solution, and it was getting old and outdated. We knew that we needed to find something much better.

How was the initial setup?

This was one of the most straightforward backup solutions I have experienced. It was literally: install it, configure it, and let it run.

What about the implementation team?

We purchased it through a Vender, and they were very helpful in getting us answers. They also gave us a good price for the product.

What was our ROI?

When we first installed Altaro's solution, our ROI was only about two to three months, at most. That can vary for different companies, but it was spot on for us.

What's my experience with pricing, setup cost, and licensing?

Altaro had the best prices and ROI in the whole bunch that we evaluated. After testing it, we found that we lost no features or additions that the others offered.

Which other solutions did I evaluate?

We looked at several different solutions in the industry, and some other ones work very well. One of the biggest things that made the difference at that point was the cost. Altaro was a huge discount compared to the next solution we were looking at, so much we wondered, what could be the catch.

Once we downloaded the trial version and used it, we were hooked. Nothing was missing, and we got it all for a much better deal.

The other solutions that we evaluated were Carbonite, Veeam, Acronis, and Symantec.

What other advice do I have?

If you have VMs to backup, Altaro is the BEST solution for us and many others alike. I would suggest that you do your homework because everybody's needs are different, and make sure that you test Altaro. You may not need to waste any more time on anything else because it just works!

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
reviewer1303083
Business Process Specialist at a government with 10,001+ employees
Real User
Top 10
User-friendly GUI, reliable, and good technical support

Pros and Cons

  • "The interface is user-friendly and even if our tech isn't onsite, we can work with the owners to confirm that the data will be restored with no issues."
  • "The application could include a feature to install a set size of data, such as the ability to store a single application with all its registry information for easy transfer."

What is our primary use case?

We use Altaro as a VM backup solution for our clients. We utilize this for about five clients so far and have had no issues to date.

Each client has about two VMs each and our implementation works great on all Windows systems. We have a couple of each server including Windows 2008, Windows 2012, Windows 2016, and Windows 2019.

Altaro seems to have no issue backing up these OS versions and we have had no complaints from clients as to missing data or failures after backups have been completed. Altaro is always our go-to VM backup software.

How has it helped my organization?

The Altaro software helps us develop backups successfully and quickly. The interface is user-friendly and even if our tech isn't onsite, we can work with the owners to confirm that the data will be restored with no issues.

We have had many issues in the past with software not being user-friendly or having a bad restore causing us to restart from scratch. Altaro prevents the monthly maintenance of having to check backups to confirm they are not faulty. The worst feeling is plugging in a restore and having no backup to restore because its corrupted. Here, with Altaro, we don't have that issue.

What is most valuable?

The GUI interface is desirable we can't function without it. We love it and our clients love it. We don't get stuck in trying to navigate through a bunch of diagnostic pages, home pages, and stored data. What you need is just a couple of clicks away.

Altaro makes everything much easier to perform on time-sensitive client sites. Clients seem to like the idea of having a backup of their VM without taking a day to back up all of their data.

What needs improvement?

The application could include a feature to install a set size of data, such as the ability to store a single application with all its registry information for easy transfer. There are a couple of tools out there already that utilize this but having it all in one tool would make day-to-day IT work much faster and easier on techs.

The software already does what is expected but having a couple of new tools wouldn't hurt the value of the software. There is not much to improve and my clients seem to like the fact that I am able to provide VM maintenance service quickly and efficiently.

For how long have I used the solution?

We have been using Altaro VM Backup for more than four years.

How are customer service and technical support?

If you run into trouble, the support is always there to help. We hardly need support but when we do, it's great to know that we aren't placed on hold for long periods of time.

Which solution did I use previously and why did I switch?

We had some free software that we used four years ago but they all seem to have their own flaws.

What's my experience with pricing, setup cost, and licensing?

The price is great for the utility you get and the licensing has never caused any issues with my company.

Which other solutions did I evaluate?

This was four years ago and I can't recall the name but they were never as great as Altaro. I won't look back at what I have chosen as a VM backup software.

What other advice do I have?

The software is great and does what I need for an application. I have no complaints and as long as the backups never become corrupt from the software, I will continue using Altaro.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JW
Owner at a computer software company with 51-200 employees
MSP
Top 20
Excellent support, easy to deploy, stable, and fast

Pros and Cons

  • "It is an excellent product. It is easy to deploy, stable, and fast. Their support is excellent."
  • "Basically, how it works is that you have a single local drive, and then you have a cloud backup. It'd be nice if you could rotate the single local backup drive. As of now, you can't."

What is our primary use case?

We have an on-premises backup with a cloud copy. We're a network integrator. We resell it.

What is most valuable?

It is an excellent product. It is easy to deploy, stable, and fast. Their support is excellent.

What needs improvement?

The yearly maintenance fee can be improved. It is high.

Basically, how it works is that you have a single local drive, and then you have a cloud backup. It'd be nice if you could rotate the single local backup drive. As of now, you can't.

For how long have I used the solution?

I have been using this solution for probably four years.

What do I think about the stability of the solution?

It is very stable.

How are customer service and support?

Their support is excellent.

How was the initial setup?

It's easy to deploy. The first time, you deploy it in an hour, and after that, it probably takes 30 minutes, but it can vary.

What's my experience with pricing, setup cost, and licensing?

Its yearly maintenance fee is fairly high for me to renew for upgrades and support.

What other advice do I have?

It is really made for smaller deployments. It is for five or six VMs.

I would give it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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