We changed our name from IT Central Station: Here's why

AppDynamics Application Analytics OverviewUNIXBusinessApplication

AppDynamics Application Analytics is #6 ranked solution in top IT Operations Analytics tools. PeerSpot users give AppDynamics Application Analytics an average rating of 8 out of 10. AppDynamics Application Analytics is most commonly compared to Splunk: AppDynamics Application Analytics vs Splunk. The top industry researching this solution are professionals from a computer software company, accounting for 33% of all views.
What is AppDynamics Application Analytics?

Application Analytics refers to the real-time analysis and visualization of automatically collected and correlated data to get insights into IT operations, customer experience and business outcomes. With this next generation of IT operations analytics platform, IT and business users are empowered to quickly answer more meaningful questions than ever before, all in real-time.

Buyer's Guide

Download the IT Operations Analytics Buyer's Guide including reviews and more. Updated: January 2022

AppDynamics Application Analytics Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia

AppDynamics Application Analytics Video

AppDynamics Application Analytics Pricing Advice

What users are saying about AppDynamics Application Analytics pricing:
"The pricing of the solution is reasonable for what features you receive."

AppDynamics Application Analytics Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Director - Application Performance Management with 1,001-5,000 employees
Real User
Top 5
Excellent and highly-automated; allows for problem analysis at code level
Pros and Cons
  • "Immediately allows you to see the relationships between the different nodes."
  • "Customization requires a few manual tweaks."

What is our primary use case?

With this solution, we see traditional use cases with companies that have a digital business model, such as insurance companies, travel or banking companies. It's really for where they have an application that is critical for the business and that brings in revenue. And when these applications are not available, they lose money.

For example, in the tourism sector, when you want to book a flight or just about anything, and the app is too slow, then the use case is quite easy to calculate because clients leave the page, go and find alternatives and don't come back.

Most of our customers are midsize and enterprise companies, it's not really a solution for small companies. We are an IT service provider and a Cisco partner, and we represent and invest in AppDynamics. I'm the Director of Application Performance Management.

What is most valuable?

The most valuable feature is that it shows and gives you an application propo-topology straight away so you see the relationships between the different nodes. The other thing is that you can really look inside the method and analyze problems on the code level.

What needs improvement?

I think what AppDynamics is doing is a good way forward. They are currently investing in situations and environments, where clients use exclusively IT. In the past, it was only possible to monitor Java applications, .net applications, and the like, but they now have a particular agent for the SAP environment and that is a good thing.

It's a highly automated solution but still requires a few manual tweaks. I don't think that can be changed because every business to a certain extent is different. 

For how long have I used the solution?

I've been using the solution for 12 months. 

What do I think about the stability of the solution?

It's a stable solution. 

What do I think about the scalability of the solution?

Scalability is fine. Actually, there is a very low overhead on the CPU. Even with big installations, the maximum overhead of the CPU is like 2% which is really fine. You don't feel it. You can easily add it into your environment without slowdowns or anything.

How are customer service and technical support?

I think the technical support is quite okay, there is a lot of self service, so it's easy to resolve problems by yourself. And then you have the SLA's, the standard SLA's and SLA's that you agree with the company. We don't get many complaints about that. It usually works well.

Which solution did I use previously and why did I switch?

DataDoc is a solution that we might have used but it's really suited to small companies. I would really say if you are an enterprise company, then AppDynamics is the product of choice, but if you are a small company, just starting a business and you need a solution that is quick and easy to install and gets up to speed very quickly, then DataDoc is an alternative.

AppDynamics has a lot of functionality, features - a whole set of functions around business IQ that required a lot of research. You have to make sure that you have a team in place to get the best out of the solution. It's a very rich tool and requires a structure within an organization. If you are a small company and you cannot guarantee that you have somebody on your team or a whole team to deal with it, you won't get the best out of it.

How was the initial setup?

It is very easy to set up a first installation and to get results very quickly. It is a little bit more complex to do customizations. You do have a dashboard or standard dashboards where you can get business results or show business results, but you have to do a lot of customization because every business is different.

What about the implementation team?

We carry out the implementation for customers.

What's my experience with pricing, setup cost, and licensing?

Cost is reasonable. They have developed a very solid and good methodology to find out if the use case is valid, meaning whether there is a return on investment. If you find a valid use case, like in tourism, in banking, insurance, or even in production environments like manufacturing in confined business cases, then it's worth the investment. It's easy to calculate and the return on investment is quite quick. If the technical fit is not so good, it would be too expensive and not worth the investment.

What other advice do I have?

I would suggest a company takes the time to do an analysis of use cases, of the situation,of what you really need, and then pick the best fit. It's not something you compare by price or simply by features. It is something you should look into for your specific situation and then make a decision based on the use case, based on the business case, the justification that it gives your organization to invest in that tool. Take your time to do that.

The other thing is, when you invest in a very rich tool, make sure that you have the people in place to look after it or get a managed service to do it. It's not something that you install and it's there and you get the most out of it. You have to look after it.

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Regional Director (CEER) at a tech services company with 51-200 employees
Reseller
Top 5Leaderboard
Beneficial programming language for customization, powerful metric details, and reliable
Pros and Cons
  • "All the metrics are baselines in networks, infrastructure, application, and user experience. AppDynamics offers its own query language. It is called ADQL. You can write code of any kind to do queries and analysis and you can use those within the reporting or within other research."
  • "This feature needs to be properly described to a client, and then the client needs to have a use case. There are some clients which do not need it and some clients who do. It is not for everyone and is dependant on their use case."

What is our primary use case?

AppDynamics lets you monitor applications and databases and provide a unified view of your infrastructure. You are able to monitor a single point but this would not be useful and with this solution, you would not use it this way. You want to monitor how your application is impacted from the application perspective to the backend, through to the server infrastructure, database, hardware, network, and application labs. It is all able to be monitored by AppDynamics. It monitors all the aspects from the infrastructure up to the user, and the application.

What is most valuable?

All the metrics are baselines in networks, infrastructure, application, and user experience. AppDynamics offers its own query language. It is called ADQL. You can write code of any kind to do queries and analysis and you can use those within the reporting or other research. Additionally, together with everything which comes out of the box, you can create your own analytic views, analytic reports, and do a deep analysis of the environment. All the values or all the metrics which are gathered are quite powerful.

What needs improvement?

This feature needs to be properly described to a client, and then the client needs to have a use case. There are some clients which do not need it and some clients who do. It is not for everyone and is dependant on their use case.

For how long have I used the solution?

I have been using AppDynamics Application Analytics for approximately seven years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have done large deployments without any issues. It is scalable.

How are customer service and technical support?

They provide detailed documentation for support.

What about the implementation team?

The installation has to be done by professionals. If the client wants to take control and do it themselves they will have to do a bit of training.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is reasonable for what features you receive.

What other advice do I have?

I would recommend this solution to others. However, they have to make sure it fits their use case.

I rate AppDynamics Application Analytics a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Flag as inappropriate
Find out what your peers are saying about AppDynamics, Splunk, SAP and others in IT Operations Analytics. Updated: January 2022.
563,208 professionals have used our research since 2012.
Project architect at a computer software company with 10,001+ employees
Real User
Top 20
Stable and scalable with great business and session monitoring

What is most valuable?

The analytics are great. The business and session monitoring are great.

What needs improvement?

One thing that could be improved is the user interface. Things could be more intuitive.

For how long have I used the solution?

I have used AppDynamics Application Analytics for a few months. I have used Dynatrace for a few years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is very good from a scalability perspective.

How are customer service and technical support?

Technical support is great.

How was the initial setup?

It's difficult to install. AppDynamics uses multiple agents. The challenge in the installation is that you have to configure a lot of things…

What is most valuable?

  • The analytics are great.
  • The business and session monitoring are great.

What needs improvement?

One thing that could be improved is the user interface. Things could be more intuitive.

For how long have I used the solution?

I have used AppDynamics Application Analytics for a few months. I have used Dynatrace for a few years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is very good from a scalability perspective.

How are customer service and technical support?

Technical support is great.

How was the initial setup?

It's difficult to install. AppDynamics uses multiple agents. The challenge in the installation is that you have to configure a lot of things manually. The way you install and configure it is not straightforward.

Which other solutions did I evaluate?

AppDynamics is a great tool but Dynatrace is slightly ahead in terms of user-friendliness.

What other advice do I have?

I would recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner