We needed a SOC operation, and we weren't going to build it in-house, so we were looking for exactly what they offer. They're an MDR service, and we were looking for somebody that would manage the SIEM tool as well as the endpoint management tool and have the ability to take action, when necessary, on endpoints and function as a full, hands-on SOC. That is why we selected them.
The service doesn't require us to make use of any hardware. The software required is Splunk, as a SIEM tool, which provides options as to how it's managed. We opted to have CRITICALSTART fully manage it, so we're hands-off with the SIEM tool, and it's hosted in AWS. Then you have to have an endpoint endpoint detection tool that CRITICALSTART has approved. I don't know what their current selection is, but a year-and-a-half ago it was either Cylance or Carbon Black. We're using Cylance.
Our use of the service covers 100 percent of our endpoints. We're covering 1,100 endpoints.