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Especialista en Informática at a maritime company with 5,001-10,000 employees
Real User
Top 5
Protects our applications and has good support

What is our primary use case?

We use Barracuda for all the cloud applications in Azure. 

What is most valuable?

We use Barracuda to protect the application. That's the main feature we use it for. 

What needs improvement?

Sometimes when we put it in action, we have some blogs that appear as false positives. I think that it's improving. Barracuda should minimize false positives.  They should make it easier to learn how to use applications. 

For how long have I used the solution?

I have been using Barracuda Web Application for five years. 

What do I think about the stability of the solution?

The stability is okay. We haven't had any issues with stability. 

What do I think about the scalability of the solution?

We don't really scale it. We have around 500 users. 

How

What is our primary use case?

We use Barracuda for all the cloud applications in Azure. 

What is most valuable?

We use Barracuda to protect the application. That's the main feature we use it for. 

What needs improvement?

Sometimes when we put it in action, we have some blogs that appear as false positives. I think that it's improving. Barracuda should minimize false positives. 

They should make it easier to learn how to use applications. 

For how long have I used the solution?

I have been using Barracuda Web Application for five years. 

What do I think about the stability of the solution?

The stability is okay. We haven't had any issues with stability. 

What do I think about the scalability of the solution?

We don't really scale it. We have around 500 users. 

How are customer service and technical support?

We don't have issues with support. I had an issue with the console where I could not access the console from the inside network. When I accessed it from the inside network, they kicked me. I opened the case with support, we checked the perimeter firewall, and we tried to fix the problem, but it's still the problem.

Support wants me to check the firewall. I checked the administrator for the perimeter firewall and put all the rules for the communication but they told me to upgrade the version. I did and the problem still persisted.

I would rate their support an eight out of ten. 

What about the implementation team?

We had a partner who did the installation. 

What other advice do I have?

I would rate Barracuda an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Ferrianto Suryanto
Director Of Technology at PT Exa Teknologi Indonesia
Real User
Top 5
A stable solution with good technical support that is user-friendly and easy to set up
Pros and Cons
  • "The solution is user-friendly and easy to set up."
  • "As most people are aware, the implementation is not easy."

What is most valuable?

The solution is user-friendly and easy to set up.

What needs improvement?

There should be some some simple case settings offered, as well as documentation and video. 

As most people are aware, the implementation is not easy. 

For how long have I used the solution?

We implemented Barracuda Web Application Firewall around four years ago. 

What do I think about the stability of the solution?

The product is stable. We have encountered no issues in this regard. 

How are customer service and technical support?

The technical support is quite good. 

Which solution did I use previously and why did I switch?

We have primarily been working with Barracuda Web Application Firewall, as we have not yet done much testing of other products. 

How was the initial setup?

It is not easy to implement the solution, although its duration varies with the number of applications that one wishes to deploy. We are talking about a maximum of one hour for a basic configuration. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable, more so than other products. 

What other advice do I have?

The solution looks good to me. We find that its features provide us with solutions for practically all our needs. 

Our customers run the gamut from small, medium to enterprise. 

I rate Barracuda Web Application Firewall as an eight or nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Manjil Bhetwal
Presales Engineer at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Optimized performance, user-friendly environment, responsive technical support

What is our primary use case?

Our clients are using the solution for internal banking software and website protection.

What is most valuable?

Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution has been stable in our experience.

What do I think about the scalability of the solution?

We have four clients using the solution.

How are customer service and technical support?

The technical support is very good. They were responsive and provide one of the best support in the market. They will assist you with any issues you…

What is our primary use case?

Our clients are using the solution for internal banking software and website protection.

What is most valuable?

Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution has been stable in our experience.

What do I think about the scalability of the solution?

We have four clients using the solution.

How are customer service and technical support?

The technical support is very good. They were responsive and provide one of the best support in the market. They will assist you with any issues you might be facing.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is a little expensive. There is a license for this solution and it can be purchased every one, two, or five years.

Which other solutions did I evaluate?

I have evaluated other solutions.

What other advice do I have?

I would recommend this solution to others.

I rate Barracuda Web Application Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Cloud Security Architect at a computer software company with 10,001+ employees
Real User
Scalable, straightforward installation, but lacking stability

What is our primary use case?

We are using the Barracuda Web Application Firewall for website content and front-end web application protection.

For how long have I used the solution?

I have been using Barracuda Web Application Firewall for a few years.

What do I think about the stability of the solution?

I have found F5 more stable than Barracuda Web Application Firewall. They should improve the stability.

What do I think about the scalability of the solution?

Barracuda Web Application Firewall has been scalable in my experience.

Which solution did I use previously and why did I switch?

I have used similar solutions to Barracuda Web Application Firewall, such as F5 and there are not any major differences between them.

How was the initial setup?

The installation…

What is our primary use case?

We are using the Barracuda Web Application Firewall for website content and front-end web application protection.

For how long have I used the solution?

I have been using Barracuda Web Application Firewall for a few years.

What do I think about the stability of the solution?

I have found F5 more stable than Barracuda Web Application Firewall. They should improve the stability.

What do I think about the scalability of the solution?

Barracuda Web Application Firewall has been scalable in my experience.

Which solution did I use previously and why did I switch?

I have used similar solutions to Barracuda Web Application Firewall, such as F5 and there are not any major differences between them.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We need a minimum of three to four people to do the implementation and maintenance of the solution.

What other advice do I have?

I rate Barracuda Web Application Firewall a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Maged Magdy
Security Consultant at Global Solutions
Real User
Top 5Leaderboard
Great probabilities recommendations, great features, and great support

What is our primary use case?

We use it for website and web service protection.

What is most valuable?

Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful.  The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads.

What needs improvement?

Its interface can be better. It is not very friendly.

For how long have I used the solution?

I have been working with this solution for three years.

How are customer service and technical support?

They provide great support with a fast response.

How was the initial setup?

The initial setup was straightforward. It…

What is our primary use case?

We use it for website and web service protection.

What is most valuable?

Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful. 

The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads.

What needs improvement?

Its interface can be better. It is not very friendly.

For how long have I used the solution?

I have been working with this solution for three years.

How are customer service and technical support?

They provide great support with a fast response.

How was the initial setup?

The initial setup was straightforward. It took us a day to deploy this solution.

What other advice do I have?

I would rate Barracuda Web Application Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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