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Bitdefender GravityZone Elite OverviewUNIXBusinessApplication

Bitdefender GravityZone Elite is #44 ranked solution in endpoint security software. PeerSpot users give Bitdefender GravityZone Elite an average rating of 10 out of 10. Bitdefender GravityZone Elite is most commonly compared to Bitdefender GravityZone Enterprise Security: Bitdefender GravityZone Elite vs Bitdefender GravityZone Enterprise Security. The top industry researching this solution are professionals from a comms service provider, accounting for 40% of all views.
What is Bitdefender GravityZone Elite?

GravityZone Elite safeguards your organization from a full spectrum of sophisticated cyber threats. With more than 30 machine learning-driven security technologies, GravityZone provides multiple layers of defense that consistently outperforms conventional endpoint security, as proven in independent tests.

Bitdefender GravityZone Elite was previously known as GravityZone Elite.

Buyer's Guide

Download the Endpoint Protection for Business (EPP) Buyer's Guide including reviews and more. Updated: January 2022

Bitdefender GravityZone Elite Customers
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Bitdefender GravityZone Elite Video

Bitdefender GravityZone Elite Reviews

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Director at Kisii County Government
Real User
Top 20
Has easy management and maintenance and offers network security protection
Pros and Cons
  • "Offers network security protection. Management and maintenance of this solution is easy."
  • "Upgrades are heavy and require back up, making you feel like you're doing a fresh installation of this solution. Configuration can also be quite tedious if you want it to be configured based on your needs."

What is our primary use case?

We've been using it for endpoint protection. We're using this solution to protect our endpoint devices e.g. laptops, mobile devices, servers, and gateways. We're also handling encryption and patch management for our software, especially on operating systems and sales software.

How has it helped my organization?

Compared to whatever we had before, this solution gives us some advanced services, including protecting our network security. In the past, we used to have people who were able to expand the network to other devices which are unauthorized. Now, with this solution, that is no longer possible because of the network security protection feature.

What is most valuable?

I find the network security protection feature the most valuable.

What needs improvement?

There is no perfect solution. There are areas that we wish could be improved, especially on upgrades. Sometimes upgrades are too heavy that they require backup like you're installing the solution for the first time. Sometimes the configuration is also quite a tedious process for the solution to be configured the way you want. It's quite complex. There are also some features that need to work with iOS. At the moment, we find that a problem. We are not able to fully protect our iOS products, but more or less, this is a good solution.

For how long have I used the solution?

We've been using this solution for the last three years.

What do I think about the stability of the solution?

I have no complaints about the stability of this solution, apart from some issues that have to do with updates. When they're doing major updates, we find that sometimes it doesn't go through, unless we back up and reinstall it fresh, but after doing that, it works. This solution's okay.

What do I think about the scalability of the solution?

This solution is scalable. We started with GravityZone, but because other needs emerged, we were able to scale up the functionalities to Elite, plus we also increased the number of devices and endpoint protections. At the moment, we have a license of 600 endpoints.

How are customer service and support?

The technical support was on point.

How was the initial setup?

In our environment, setup was a little bit complex, but working together with their technical team, they were able to do it successfully. Though the time it took was a little bit longer, at the end of the day, we got what we wanted. It was complex, but because the engineers understood, they were able to install and configure per our environment.

What about the implementation team?

We implemented through their technical team.

Which other solutions did I evaluate?

We evaluated Kaspersky.

What other advice do I have?

I can't really remember how long the deployment of this solution took with their technical team because it was two years ago and we were migrating from another solution. It was a one-off. What we did was to do the virtual installation first, confirm that everything is running well, then migrate the devices one by one. I can't really give an exact duration, but it was within the timelines that we set for the migration.

We don't really need a lot of staff for the maintenance of this solution. Our environment is simple and clear. We only have one person and an assistant who are responsible for the maintenance. It doesn't require much support from the team because it's working well every day. So far, we haven't experienced any difficulties in the local administration of the system. In terms of installation and setup, of course, that is done by the technical service provider, but in terms of management and maintenance, we haven't seen any major challenges.

As for licensing costs, at the initial stage, when we took a lease, we took it for three years. It's expiring next year. When it expires, we also plan to renew for two years, because doing it monthly, quarterly, and yearly is a tedious process, so we would always want to do it just once, as long as we are sure that the solution is working for us.

At the moment we really don't have an additional cost, unless we want to get some additional services. The cost that we incur is for the maintenance of our own infrastructure where the solution is installed, but not a payment to the service provider.

My advice to people who want to implement this solution is that it's important for them to understand their needs first, for them to know which product works well for them. Some of these products differ slightly, but you might find that may be a slight difference really makes a very big impact on your need for that particular solution. It's important for them to fully understand their needs and also understand the functionalities of the system, whether it's going to fully meet their requirements. That is what we did so we ended up getting this solution. For us, based on our environment and needs, this solution works.

The features that we want already exist in this solution. The only problem is that we haven't scaled it enough for those features to be activated. In our discussion with them, we told them we would want the system to do these things, which they said are already available. We just need to make a provision in our budgeting to be able to activate some of those features, because what we got was just endpoint protection, and in terms of endpoint protection, it's good enough.

It's very good to rate a product when you have a range of products you're doing a comparison with. At this moment, I can only do a comparison between two products: the one I was using before and the one I'm currently using, so I might be biased because I don't have experience with other solutions. For the Bitdefender GravityZone Elite, I'll give an 8.5. If I'm choosing between an eight or a nine, I choose nine.

I'm rating this solution a nine out of ten.

The reason why I'm not giving a rating of ten out of ten is because of the challenges we've been getting because we are on-premise. Otherwise, if we were on a cloud, then we will not have any of those challenges, like the issue of upgrades, because it would be seamless so I would be able to give the solution a rating of ten.

Most of the solutions we are using are local and customized to our environment, so you might not have reviews on them. What we have which might be within your radar of review is Untangle. There's one: NextGen Security, NextGen Firewall, which is called Untangle. That's what we used, otherwise the rest like Microsoft OS, are basically a monopoly in our environment, so I don't think there are any other solutions we can discuss.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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