Easy to install and maintain, good for point-to-point linking
Pros and Cons
"Ubiquiti is easier to install than Mikrotik."
"I would like local support from the parent company."
What is our primary use case?
We use Ubiquiti for point-to-point linking. We don't use it for Wi-Fi, we use it for point links and backward links.
We are resellers of Ubiquiti and we install it for our clients.
What needs improvement?
When you compare with Mikrotik, Mikrotik is more stable than Ubiquiti because they have their own protocols. They have two protocols, proprietary protocols, and CDMA protocols. Mikrotik only uses CDMA protocols.
I would like local support from the parent company.
For how long have I used the solution?
I have been using Ubiquiti Wireless for years and we are using the latest version.
What do I think about the stability of the solution?
It's a stable solution but Mikrotik offers more stability.
What do I think about the scalability of the solution?
It's a scalable product. The scalable range is from five kilometers to forty kilometers.
Depending on the model, if we are providing Mbps, we are using a higher-end model of Ubiquiti and Mikrotik for users.
How are customer service and technical support?
There is no technical support by parent companies. In India, there is only the import product. There is no channel or distributor of Ubiquiti or Mikrotik.
They should have local support available.
Which solution did I use previously and why did I switch?
We use wireless products such as Cambium and Mikrotik.
How was the initial setup?
Ubiquiti is easier to install than Mikrotik.
You can install Ubiquiti in 30 minutes, and Mikrotik will take two hours.
Ubiquiti doesn't present any issues for our engineers to maintain but Mikrotik is a bit more complicated.
What other advice do I have?
We have plans to continue selling this solution.
I would recommend Ubiquiti, but my preference would be Mikrotik and that is the one that I recommend.
I would rate Ubiquiti an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller