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Cisco HyperFlex HX-Series Room for Improvement

IT Manager at a tech vendor with 51-200 employees

A disadvantage is the higher costs involved in using this product. If it were more affordable, it would be easier to recommend and HCI adoption rate would increase. Unlike other options, you need to pay a subscription to Cisco yearly instead of paying for the hardware outright, which makes it more expensive in the long run.

The initial setup could be easier. Right now, it's a bit difficult. 

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Senior Infrastructure Solutions Specialist at Fiber Misr

They need to make many improvements to this solution but the most important area is the compression. Most customers are concerned with the compression for a specific workload, and then maintaining it. The performance and compression vary depending on the type of workload; for example with SAS HANA, Cisco forces compression and that affects performance very badly. At the least, the customer should have the option to choose what types of workload should be affected by the data reduction functionality.

The second point is that they need to work on the erasure code. Cisco doesn't support erasure code, even over flash. If they fix this then they will only waste 25%. With replication and mirroring, it uses 100% of the allocated capacity. This means that Cisco needs to work on the architecture. I have conducted many PoCs and it is a problem that they need to work on.

Cisco offers a single cache drive cluster, whereas VxRail offers up to four cache disks per drive. When the cache disk fails in Cisco, the whole node fails, and the workload goes down. But when it comes to VxRail, if a cache disk files then only the node fails and the workload remains up and running. This is an area that Cisco needs to work on. Essentially, they have to raise the number of cache disks that can be included in a single node.

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Presales Consultant at a tech services company with 51-200 employees

As a fairly mature product, I can't think of any features that are lacking per se. 

The pricing is pretty expensive.

Right now they are coming into the public cloud, we want to be seeing HyperFlex integration with public clouds such as AWS, Azure or Google. 

I need to see the feature more use cases for the backup and restore functionalities or how  we can expand the cluster to the public cloud.

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Learn what your peers think about Cisco HyperFlex HX-Series. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,136 professionals have used our research since 2012.
IT Director at Guangdong Technion Institute of Technology

There are a lot of features that could be improved. We sorted out one critical issue left by the initial deployment team, our external partners. They made a mistake, a wrong configuration regarding the network settings. That left us a very, very painful troubleshooting process. Eventually, after four years, we sorted it out. After fixing that the system was stable. We even thought that maybe this is the root cause of those hardware failures.

In the next release, I would like to see them able to connect to the public cloud.

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Solution Architect at COPYCAT LIMITED

The pricing of the solution could be improved. It's a bit too high. We find that most customers can not make it work with their budgets.

When it comes to the virtualization layer, we have issues. We can scale up, and yet we can't add storage.

We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited.

It would be ideal to have the flexibility to scale out whereby you are able to do a single type of commodity upgrade. For example, if we could upgrade the memory only, or upgrade the process only or storage only,.

There is a general over-reliance on VMware, the form of the software layer which now includes things like Nutanix. Some customers - especially around Oracle - have a preference to not work around VMware. That's why we need more flexibility to be able to do any event on the top layer.

It would be ideal if we had local support here in Kenya.

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Senior Technical Consultant at Hitachi Systems, Ltd.

If we compare it with VMware, the VMware product is basically very open, and it can be easily integrated with any platform. VMware product is also available on the cloud and is not an appliance-based product, whereas Cisco HyperFlex is an appliance-based product. Companies that want to use HCI as a platform or as a service would prefer something without an appliance. A SaaS-based product is better for a customer who is using the cloud and has multiple resources, workflows, and devices on the cloud and wants to go for a hyper-converged solution. This is where improvement is needed. In addition to an appliance-based product, Cisco should provide a SaaS-based product.

Its price should be lower. Cisco needs to work on the pricing model for this product. Its price is a big road blocker when competing against Nutanix and VMware, which are its main competitors.

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Infrastructure Integration Analyst at a government with 10,001+ employees

There are sometimes issues with memory failure. I'd also like to be notified when new documentation comes out, it would make things easier. I think the cost is an issue given that it's so much cheaper to use cloud based solutions these days. I don't know whether HyperFlex can compete with that. There can sometimes be issues if you change your mind on something and want to move things around. 

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System Engineer at a tech services company with 51-200 employees

This solution is lacking in replication and backup abilities that I would like to see in a future release similar to HPE SimpliVity.

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Systems Engineer at a hospitality company with 10,001+ employees

Its price could be better.

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Senior System Engineer at Intelcom

The minimum for running involves three nodes, which is the number I use for running the patch. The solution is not very good when it comes to a single node. 64 is the maximum number of nodes. 

As I work with Hypervisor or VMware, the solution usually is easy when it comes to monitoring and backup. I rely on backup and monitoring capabilities. I use Veeam, for example, as a backup solution and SolarWinds for my monitoring needs. 

I am a gold partner of Cisco and am entitled to a discounted price. When it comes to customer needs, the licensing price could be better. By comparison, Nutanix is more affordable. The choice of Cisco varies with the needs of the client. 

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Team Lead - ITIS at a computer software company with 5,001-10,000 employees

In the next release, Cisco should add more integration and management capabilities as well as some tweaks to the dashboard that make it more user-friendly. They could also add support for multiple hypervisors.

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Solution Architect at a manufacturing company with 1,001-5,000 employees

There could be an increase in performance to improve the solution.

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Pre-sale specialist at a computer software company with 51-200 employees

There should be the opportunity to create more than one div group. The solution has only a gigabyte boot device, boot drive of only 240 gigabytes, but 480 would be better. 

It is possible to create two or more div groups, for example: having two test drives and five capacity drives for each div group. 

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Learn what your peers think about Cisco HyperFlex HX-Series. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,136 professionals have used our research since 2012.