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Cisco Secure Endpoint Valuable Features

IT Manager at van der Meer Consulting

You can see what's going on. It detects a lot of stuff, which is benign, but still detects it as a potential threat or IoC. It has a lot more visibility than traditional antivirus, anti-malware programs. From that point, I feel comfortable that we are seeing everything that is going on. There is a lot of stuff that you don't need to do too much with as it may be a case of some poorly written software executing a potential flag as something of concern. However, at the end of the day, it's nothing to worry about. Therefore, I feel fairly comfortable that we're getting full visibility as best we can on what's going on, and it is better to know what's going on (than not).

Our webpage/portal records all instances of programs accessed on the computer, everything accessed on the internet, all the system processes, and any programs that are running. It then scans them for potential issues. If we installed some software that has a potential issue, we will flag that and have a look to decide whether we want to allow that through or whether to block it.

It shows a lot of stuff going on in the workstations, and to a lesser extent, the servers. Cisco AMP allows us to see within a process what the potential threat may be, for example, on a workstation. That threat may be benign or may be more serious. But, it gives us the opportunity to see those threats, evaluate them, and rate them how we see fit, then do something with them, if necessary. It is now less of an inconvenience on the business from a rebooting aspect.

The console is there running in the background all the time. I can just tap on the console at any point to see what's going on. I usually do this a couple times a day. It allows visibility at any point in time because it's doing this in real-time. There is very little lag. If there are any issues, I get a notification. Then, we can then jump in straightaway, have a look, and assess it. 

The tools provided by the solution to investigate and mitigate threats are very comprehensive. Sometimes, they're almost too comprehensive. You can get caught up delving very deep into things that you potentially don't need to. The integrations set it above your traditional antivirus, console-type applications in relation to visibility. It's very high-level in terms of how it works and what it can do.

Cisco AMP offers user access and device protection in a single endpoint security solution. In combination with Cisco Umbrella, it is looking at attacks from a different point or source. It's good enough with these two products to do the job. We don't see a need another particular third-party security software. 

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Technical Team Lead Network & Security at Missing Piece BV

I find the the integration to be valuable. Cisco Email Security, Threat Response, and firewall are all completely integrated with this solution. It's very easy to connect your firewall or Email Security appliance with AMP to get visibility within Threat Response. On Cisco's end, we have had no trouble integrating. You go to the menu, and say, "I want to integrate this kind of device." Then, it basically shows you which buttons to click to integrate. It has been very easy.

The ability to create groups and policies precisely to your liking is also valuable. You can choose which engines you want to use for specific groups and what type of protection you want for what machines. It's not a single, one-size-fits-all. You can precisely match it to your requirements. E.g., if I have a file server and a laptop, then I want a different type of protection for those machines.

The console is really great. It's web-based. You can give everybody access. It has some great dashboards, which immediately show you what's going on in your environment, what's being blocked, and what needs to be investigated. It also makes collaboration very easy. If I start an investigation, I can open a virtual casebook that will be also stored on the console. I can invite other users to collaborate with me on the same investigation without having to send them notes or have another communication channel open to check things. E.g., I open the casebook and add interesting events to it, then other users are being updated immediately. They can also add to the same casebook, as it is very easy to collaborate from within the console on incident response.

Orbital is a good feature. It's based on SQL query. You can say, "I want to see failed login attempts," to see if there is anything out of the ordinary, then select a random or specific number of endpoints. It can run queries against the machine without you needing to make sessions. You can check if:

  • There have been any alterations in the host files.
  • Any new applications were installed.
  • There have been any events taking place in the event log, without having to leave the AMP environment.
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Technical Director at Ridgewall Ltd

It has a number of valuable features. One of them is its ability to look across the estate. If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that.

It has worked well where there have been compromises of clients and the software has automatically sent a sample to Cisco. Cisco has very quickly turned that around and an update has been issued and therefore, within an hour, all the devices are protected against it. We've been quite impressed with that.

We're a Cisco-centric organization. We use things like Cisco FirePOWER, the Next Gen features, as well as Umbrella portal and AMP. We've got a SIEM solution and we see all the events. It gives us a very good overall view of what's going on, very quickly.

We get all the alerts fed in centrally and it enables the security team to act upon them quickly. The alerts seem to be high-quality. We don't get an awful lot of false positives. With the dashboards it's clear, and you can understand quickly where the issues are, with instant responses.

The tools provided by the solution to help you investigate and mitigate threats are very helpful too. I'm the person who manages the engineers, so I don't use it on a day-to-day basis. I use it to get an overall view of, and a feeling for, where our various clients are in terms of issues: How secure they are, whether the engineers have been acting upon threats, etc. But our engineers like the product very much. The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.

All our engineers have been very impressed with the features that it delivers and the fact that it has been low impact on the endpoints. It hasn't caused us any problems with performance. Generally, it's a very well-liked product amongst the engineering team.

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Learn what your peers think about Cisco Secure Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2021.
554,586 professionals have used our research since 2012.
CIO at Per Mar Security Services

It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device. We're really happy about that. That's why we decided to go full-steam-ahead on that. And of course, on laptops and desktop, there's no performance hit whatsoever. We have Windows, Android, and iOS, and deployment of the agent is very easy, and is done with no user interaction.

The other thing that we really like, from the agent standpoint, is that our end-users are not capable of turning the tool off. That was very critical for us.

The integration of the Cisco Threat Response feature with products such as Cisco Email Security, Cisco FirePOWER, Stealthwatch, Talos, Threat Grid, Umbrella, and third-party solutions means it plugs right in. We use that entire stack, with the exception of email protection. Talos is out there as the guiding force, applying visibility from around the globe, and the insights that it gains, and then feeds back into all the security platforms. Threat Grid lets us see and track hashes with the forensics that we get. It is just out-of-bounds crazy what we're able to do in a very short period of time. That's all dependent on the stack working together. That's where Umbrella and AMP come into play, and having those agents out there running on endpoints and feeding it all the way back up the stack and giving us visibility into all our north-south traffic through the network. That is important.

We use FirePOWER on our firewalls to try to prevent bad guys from getting in. The thing we're really impressed with there is that even if questionable hashes that get through, we're able to say, "Oh, something bad got through," and we're able to track it back and remove it from the network after it's proven to be malicious. We see that on a constant basis. That's a very useful tool. The ability to extract that malicious software automatically is a cross-function of AMP, ISE, and FirePOWER. Using that entire stack, we're able to automate that entire process, with my guys not having to do anything. It just happens.

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Security Officer at a healthcare company with 51-200 employees

I like all the features. They're continually adding features to the product as well. One of the most recent features that they added is Orbital Advanced Search, which gives you great visibility into each individual endpoint. If you need to go look and see what's going on, it gives you that ability very easily.

I've only used Orbital Advanced Search on individual endpoints. Unless what I'm looking for is of great urgency, then I don't want to run very complex queries because they can take a lot of time and use a lot of resources for the endpoint. I'm still getting used to it so I don't know its full capabilities, such as, what it can do without interrupting the use of the endpoint. However, if the endpoint is compromised, it doesn't really matter. If I'm just investigating an incident, I don't want to lock the box up if a user is still trying to use it while I'm trying to figure out what's going on.

The Orbital Advanced Search is a great tool that gives you visibility. Otherwise, you would have to track down the device physically and possibility even do a forensic image of it to figure out what happened, or take it out of the environment just to investigate it. Having the ability to use Orbital to get the information off of a device to determine whether it's legitimately compromised, or if something weird is just going on, shortens the timeline of your response because you have immediate availability and visibility into the device that might be compromised.

Orbital helps reduce attack surface and investigate real-time data on our endpoints. For example, a device alerted in AMP for having a potential browser hijacker. At the same time, the user was also opening a help desk ticket because they were unable to access some online resources necessary for them to be able to work. I was then able to get on the device using Orbital (out of AMP) to locate the device and figure out what was going on, and it was a legitimate infection of a virus: It was a browser hijacker. All that happened in the span of five minutes, and I was able to get one of my guys out there to remove the device from our environment, reimage and replace it with another device.

I was able to figure out what was going on with that device in the span of five to 10 minutes. Then, I was able to have a guy onsite within the next three hours to get the device out of our environment. Previously, that would have taken days to figure out what was going on with the device, remote into the device, and find out where the device was physically, then get somebody to go to where the device was physically and pull the device out of the environment. That used to be a much longer process, and the longer that you have a threat risk in your environment, the riskier it becomes.

One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned.

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Sr Network Engineer at a real estate/law firm with 1-10 employees

I like the central management console where I can see everything that's going on, on all the computers. 

Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.

One of the things that is most impressive is its ability to give so much insight. That's another of its best features. With the File Trajectory, it shows everything the computer's doing and it can help determine how the virus got onto the computer.

You set it and forget it. Once you install it and configure it, it runs the reports, putting everything on the central web console.

You're able to subscribe to alerts, so I get an email every time it deletes a virus off of someone's computer. I also get an email if it has a problem, such as if it was unable to delete the entire virus. It will say "Quarantine unsuccessful."

It allows as many people as you want to go in and view it. And you set people as administrators or as people that can just view the information.

AMP also has several tools you use to link to websites that contain more information about things. They're useful as well. They give you the ability to look at different companies' information; for example, a virus total. You can also connect it to other modules and tools that you have, and it can do things such as quarantine where it will take a computer off the network for you automatically. Those tools are helpful. It provides a concept they call "distance and depth," where you get more than one company's opinion on things.

We just started using its Orbital Advanced Search feature. It's relatively new, so we haven't used it a whole lot, but for the little bit that we have used it, it has been a really neat tool. I've only run it on a couple of endpoints so far, but it works pretty well. It just gives you that extra insight to help better understand how the rest of your environment could be affected. Obviously, you're dealing with a computer that has a virus already and this gives you an ability to assess what else could have happened with that virus. It helps provide more information. 

The Orbital Advanced Search feature also helps to reduce the attack surface and to investigate real-time data on our endpoints. Some of the queries will show you which software packages you have that are vulnerable, like a version of an Office program or an Adobe Reader that has a vulnerability in it. Once you know that information, you can proactively patch the computer or apply updates to it so that it does not become infected. It alerts you to an infection, and then you can say, "Oh, these other computers could be infected by that too." Orbital detects those computers. It reduces the amount of time we spend on that kind of situation by about 20 percent.

In terms of the comprehensiveness of the solution, it does Windows great. It works on Macintosh very well. It also does iPhone and Android. It's pretty comprehensive since it covers the majority of operating systems.

It also integrates very well with other Cisco products. It has an API interface so you can integrate it with just about any Cisco product. It does have some out-of-the-box stuff and definitely integrates great with all the other Cisco tools. But we use something called Rapid7, it's a vulnerability scanner, and it's able to integrate with it very well to help report data. It works well with some third-party products, but I'm not sure how many.

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Systems Architect at a consultancy with 5,001-10,000 employees

There are several valuable features that AMP offers:

  • Application blacklist
  • Threat Response
  • Cognitive Threat Analytics
  • Threat Grid
  • Orbital
  • Endpoint Isolation. 

We regularly use all these features on a daily basis. E.g., if we have an alert stating exploit prevention was detected on an endpoint, we will look to see what the hash for that executable/application was, then we can add it to a simple blacklist. Then, everyone else in the organization with AMP for Endpoint running that device can prevent it from running. This is really useful in the event that you have some type of malware incident or event where something is trying to propagate. You can squash it then and there. 

There is also the ability: If you have one device that is running something that's really malicious. You can go ahead and put that in isolation mode to prevent any further spread or damage.

I have used Orbital for searching and taking a bit of a deeper dive. It provides detail on assets, users logged in, the IP address, and architecture. It also helps with going through posture assessment, threat hunting, and forensics. 

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System Administrator at a manufacturing company with 201-500 employees

We use it as an antivirus. The audit logs are valuable. 

It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.

It is quite comprehensive in terms of endpoint protection. I haven't found anything where it was lacking in terms of the protection of our Windows machines.

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Application Manager at Huntington Bancshares Incorporated

Recently, we have engaged the vendor regarding optimization, bug detections and extended features. Identity persistence, a feature request that was recently granted for instance gives virtual and physical devices deployed using gold image the ability specify an Identity Synchronization option. This persistence feature can apply by MAC address across business, by MAC address across policy or by host name across business.  

Speaking of scalability, integrating with other Cisco products, secure email, network, SIEM, API, open source and a number of selected proprietary applications have been encouraging.

Of all valuable features, these are worth mentioning:

- CI/CD pipelining and feature prioritization by actioning on user requests/ identified bugs, releasing connector upgrades, and deploying console upgrades for better usability

- Subscription functionality where console administrators able to Subscribe to receive immediate alerts(digest) on specific or group of monitored workstations

- Identity and access management capability within the console that allow administrators the ability to drill down user visibility on a Role based access control, limiting access to policies, groups, exclusions, and other controls

In terms of operating system compatibility, the coverage is almost in its entirety. Integration and deployment to Windows workstations, Windows servers, Mac, Linux and mobile is seamless

Being a unified AV engine, AMP conveniently delivers both Intrusion detection systems (IDS) and Intrusion Prevention Systems (IPS) capabilities with a specialty in cloud-delivered protection, next-generation antivirus, endpoint protection platform (EPP), and advanced endpoint detection and response (EDR)

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System Architect at COMPASS IT Solutions & Services Pvt.Ltd.

The solution's integration capabilities are excellent. It's one of the best features.

Most of my ecosystems are Cisco-based, so AMP is an easy deployment for me and an easy sale as well. There is a lot of technical documentation which is readily available. There's a lot of Cisco-based education which is really helpful in terms of various unique situations that we run into.

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Senior IT System Administrator at ScanPlus GmbH

Since we booked the Premier License, the most valuable features, in my opinion, are

  • Secure Threat Hunting to have a specialized team to support in analyzing complex attacks. That could help us to learn about new technics
  • Threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files. Nobody wants to run a dangerous file in his network, for that Threat Grid is important for us.
  • Threat Response that offers the possibility of help on logs, IPs, domains, etc. to perform investigations into our and global infrastructure. Sometimes we want to see if a malicious file was run in our network, for that Threat Response take this job to search and save us alot of time.
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System Engineer at a non-profit with 10,001+ employees

The entirety of our network infrastructure is Cisco and the most valuable feature is the integration.

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Network security engineer at a tech services company with 1,001-5,000 employees

The most valuable feature is signature-based malware detection. They are updating the signatures for malware from time to time.

With every protection malware, there are issues, because it takes time to detect the malware, but Cisco is very fast in detection compared to other products.

The security is awesome and they have very good features.

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Designer Engineer Cyber Security at Salam Technology

The feature I find most valuable is the sandboxing.

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Learn what your peers think about Cisco Secure Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2021.
554,586 professionals have used our research since 2012.