We use two versions — one version is deployed on the cloud, the other version is on-premise.
I am the primary backup operator. There are two to three people that assist me.
Distributed scale-out platform: Replace individual storage appliances with a web-scale platform. Ensure high-availability, pay as you grow by scaling performance and capacity linearly, and eliminate expensive forklift upgrades.
Hyperconverged nodes: Bring compute to your data instead of moving copies of data to the compute. Run secondary data workflows including data protection, test / dev and analytics directly on the Cohesity platform. Accelerate IO performance with SSD caching.
Support for backups, files and test / dev copies: Consolidate your secondary data on the Cohesity platform with support for NFS and SMB interfaces. Consolidate backups, files, and test / dev copies.
Cohesity DataProtect was previously known as Cohesity.
Download the Cohesity DataProtect Buyer's Guide including reviews and more. Updated: January 2022
We use two versions — one version is deployed on the cloud, the other version is on-premise.
I am the primary backup operator. There are two to three people that assist me.
The ability to essentially instantly recover a VM and have it run on the Cohesity Platform while all those bits are technically being recovered in the background is useful to us as well.
We've certainly had our share of problems with it. Since March, I think we've opened about 150 tickets with Cohesity for support for various issues; we're averaging 4 tickets a week with them. We're working through the issues that we have, but it seems like, on many levels, we're rewriting their code to make it work in our environment.
We, as a city, a local government — we have a lot of old legacy hardware, old operating systems, and old applications.
Commvault was pretty good about supporting those legacy operating systems that we still have in our environment, which includes things like Windows 2000 and Windows 2003. I understand that Cohesity has to keep up with the times and everything, but our inability to back up some of those older platforms is a pain point for us.
I'd like to be able to pause a backup while it's running and have it resume when I tell it to resume. Unfortunately, I can't do that today. I have to basically kill or cancel a job — that's one of my biggest pain points. I'd like the ability to backup clustered file servers, which I can't do today. I have to back them up as NAS devices basically, as opposed to Windows Servers. Those are my two biggest pain points.
I have been using Cohesity DataProtect for roughly nine months.
One of our Cohesity nodes apparently partitioned itself off from all the other nodes.
We have a five-node cluster, and that was preventing one of our SQL backups from running; it sat there for roughly two days in this partition state. Then, just as suddenly as it partitioned itself, two days later it unpartitioned itself, and the backup eventually completed. It took two days to back up what normally takes about 20 minutes.
Nobody's really been able to explain anything about that to me, other than that somehow a node partitioned itself away from the cluster. I don't know what that means, but yeah, it screwed us up for a few days.
We've had to add nodes — that was pretty simple. We did run into some problems with the IPMI Lights Out Interface, but I wasn't involved in that. As far as I know, once we worked through that issue, it just added itself to the cluster, and all of a sudden we had 20 terabytes of additional storage and a bunch of extra CPU and RAM.
Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a rating of three.
Although we have full support with them, 24/7, it seems like we always fall into this email support model first, as opposed to just picking up the phone and calling me and telling me exactly what the problem is. When we speak over the phone, the issue is usually resolved within a few minutes.
But it takes four weeks to get to that point, after a couple of weeks of exchanging one email a day. They'll say, "Oh, we'll try this." Then I say, "Okay. I tried that." After a couple of weeks of that, I feel compelled to escalate matters through our account manager — "Why can't you just pick up the phone and call me? We can fix this right now."
We used to use Commvault but we switched to Cohesity DataProtect mainly for cost reasons.
We also switched to Cohesity for the ability to backup to the Cloud. The version of Commvault that we were using at the time was tape-only, and we didn't want to pay Commvault to upgrade.
It wasn't an easy install for us.
Like I said of our legacy environment, we had an old VMware environment that the latest supported versions of DataProtect would not backup through vCenter. We had to build multiple legacy Cohesity environments to try to get those backups so that legacy VMware environments could work. It probably took five or six tries before we finally said, "Screw it, we'll upgrade the VMware environment". We were finally able to do it because we were able to get some licensing from another department that they were no longer using. Otherwise, we would still be stuck on legacy — with Cohesity backing up legacy VMware.
As always, there was a learning curve that comes with learning a new product, and trying to get our DBA's involved in SQL backsups, etc. That's something that they've not really been involved with in the past with Commvault — we always managed that. There was some learning curve for them as well.
Overall, it's a good product when it works — don't hesitate to go with it, just make sure you get a good implementation engineer from Cohesity that can answer all your questions. Be sure to ask questions every step of the way. They also have a pretty decent training program; I've gone through a few of their training courses and those are useful. Definitely, I would recommend that anybody that's putting it in for the first time, definitely attend a couple of their all-day, six to eight-hour-long courses, and take some of their administrator-type courses.
Overall, once we worked through some of the problems we had, it's been pretty good. Not counting the tech support who I rate low, but the overall product, on a scale from one to ten, I would give Cohesity a rating of eight out of ten.
We were looking to replace our legacy tapes and Veritas Backup Exec. We were tired of spending money on tapes and the time it took to physically handle and transport the tapes as they cycled through the system. We were also looking to do something to get rid of some of our older legacy NetApp devices. In the end, we were looking for a solution with redundancy and support for encryption for data at rest. We were also hoping for something that would enable on-prem storage, but at the same time, give us cloud capabilities down the road when the organization was ready to make that leap.
We were able to eliminate tape backups by utilizing Cohesity to backup our VMs. We then replicated the backup data to a second offsite Cohesity cluster. In the future, we will archive older backups to the cloud as well via Cohesity. We have also been able to utilize Cohesity as a replacement for our older legacy NAS devices - serving up unstructured data on file shares. This was a major win for us, as it greatly simplified our environment and we saw a substantial increase in speed from our legacy NetApp devices.
The overall ease of implementation and use has been outstanding. Upgrades are easy because of the way that redundancy is built into the Cohesity solution. You simply go to the web-based GUI, download the update, and apply.
The system automatically takes down the nodes one at a time and performs the upgrade and brings the node back up before proceeding to the next. Upgrades can now be done at any time with a high level of confidence.
The engineering team also seems to be working hard to constantly add new features. Since we purchased the product, Cohesity added the ability to perform Office 365 backups and AD backups at no additional cost. The features just showed up in the new release, which was great.
There have been a number of improvements since we purchased the product two years ago that has since made it even more attractive to users. Things liked education and training have been a greater focus. Cohesity now offers "Cohesity Academy" for education, and recently launched Cohesity User Groups for people to join other Cohesity users in discussing best practices, use case scenarios, etc.
In terms of the product itself, there have been a handful of patches that have had to be applied outside of the GUI via the command line. It's very straightforward and easy and in the same redundant fashion, but not quite as simple as one or two clicks. I'm hoping that will decrease going forward.
I've used the solution for about two years.
The stability is absolutely rock solid. I'm not aware of any issues with file services and the backups have been 100%. We have not had any file share outage or issues with SMB which is awesome as SMB fileshares were a critical part of decision to purchase Cohesty.
The solution is very scalable. If you want to buy the boxes, this solution will work at the largest of enterprises.
Support has been very good - particularly in the last 6 months. They seem to have grown the support organization as the install base has increased and the quality of the engineers is very good. The remote support functionality in the product makes it very easy for Cohesity staff to diagnose problems and either guide you through the fix or even perform it themselves.
Cohesity sent a local sales engineer out and in an afternoon we had it racked, networked, and backing up.
Cohesity sent a sales engineer out and it was done in an afternoon. They made the whole process incredibly simple.
It's hard to estimate a dollar value for the peace of mind in knowing that my files and backups are there and they work. In the face of ransomware and other threats, I can roll back in a few clicks. Upgrades are simple and Cohesity has a security focus. I wish we could have made the change years ago.
The costs vary, but the vendors will sometimes work with you depending on your purchase and what time of year it is in order to make deals happen. The Cohesity licensing was pretty straightforward, which was also attractive in that we didn't have to license a whole bunch of features. Everything was bundled together.
We looked at Rubrik, which was pricier and did not offer file services at the time. We also looked at a budget play in Storage Craft but were not sure if the product was going to have enough market support to continue. Also, the features seemed rough compared to Cohesity, which felt more polished and finished.
We have been very happy with the performance and ease of use of the solution. Support has been very good - even as they have grown and scaled up in size.
We use it for both local VM recovery, exchange, SQL recovery, and disaster recovery.
We have an on-premise exchange environment and it is really large and sensitive to backup impact, where it'll actually slow down the mailbox servers due to the stunning effect of trying to snapshot the VM. We previously had to do dedicated backup servers, which was an additional consumption of on-premise resources of storage and compute. When we moved to Cohesity, we were able to target the passive copies of those databases so we no longer needed to have dedicated backup servers for the exchange environment, thereby reducing both the footprint of exchange and the resources consumed to support of the backup server.
I found value in the instant recovery with DataMove. I found value in the protection group model for applying policies to VMs. And in the overall UI navigation and the way that the application is laid out in the web browser.
In terms of what could be improved, their UI requires a manual refresh. It doesn't seem like it updates itself sometimes when you're moving from screens or waiting for a change to take effect, so you have to manually refresh. I would say that is an area for improvement, and I would also say that they have room for improvement for being able to roll back to previous versions after you've upgraded. They don't have a good rollback methodology to go back to previous versions if there is a problem with the new version.
I have been using Cohesity DataProtect for two months.
I feel like it's very stable.
We are running with a full no-redundancy, so we can lose an entire node in the clustering and it will operate without any downtime.
Cohesity DataProtect is very scalable. You can add resources just by adding additional nodes to the cluster and it seems to be able to scale out as large as you need it to.
It is used primarily by engineering and by a couple people in the app team on the SQL side. I'd say maybe half a dozen people total use it in our organization and they're in a combination of apps and engineering.
Deployment and maintenance are all done by me and my counterpart for the most part, just senior engineers on the engineering team. There are just two of us that are primarily handling that.
It is being used extensively in both of our data centers for all virtual workloads, as well as the SQL Server and exchange application level workloads. Those are our use cases primarily for those applications and the VM.
They have excellent technical support. I give them high marks for that. They all seem to know the product well and be willing to assist with things and have experiences all around with the support team.
We previously used Rubrik and we switched due to Rubrik tending to focus more on public cloud solutions over the past couple years and also the overall price of the solution - Rubrik was very expensive. We wanted to have more of a competitive product up against it.
Initial setup is straightforward.
It took one day for each site. We have two sites. We deployed each site in one day for a two day deployment total, and then our overall deployment strategy was to begin ingesting at the VM level and then start focusing on the agent-based deployments to equal an exchange.
In terms of ROI, the time of management is lower than what we were previously using so we are getting some cycles back from an engineering perspective. Also, we were able to reclaim our exchange environment in terms of resources, so there was some return there that we were able to recoup immediately, and then just the overall cost across the duration of the licensing and the hardware is expected to be lower than what we previously had.
It is on a yearly license. It actually includes the cost of the hardware, as well. So the cost of the hardware and the licensing is all rolled into a single bundle with the support.
Before going with Cohesity, we spoke with Pure, Commvault, and with Rubrik and Cohesity and Rubrik were identified as the two finalists and we did a proof of concept for both of those.
My advice to anyone considering Cohesity DataProtect is to try it out because the performance seems to exceed the competitors in the market. If it fits well in your organization or your use cases, then give it a shot.
On a scale of one to ten, I would rate Cohesity DataProtect a nine. I did a lot of research into the different products and found this one to be pretty much top across the board and after using it, we are very happy with the performance and the results that we are getting.
We are primarily using Cohesity for Backup and Recovery (and compliance). We can use it for "basic" disaster recovery, but we are looking to implement CloudSpin and a cloud Cohesity node in Azure for replication and to bring our DR to the next level.
This will allow us to collapse our secondary/DR datacentre, retire aging hardware (avoiding maintenance costs and/or new equipment costs), and move to a cloud disaster recovery solution.
Our old backup and recovery solution was much too big for our organization, whereas Cohesity is powerful and simple!
I would say one of the most impressive features of Cohesity is the ease of implementation. During our Proof of Concept, I had the virtual edition set up in our VMware environment, licensed, and backing up virtual machines within an hour.
When we installed the physical nodes as part of the production implementation, the longest part of that process was unboxing, racking, and cabling the hardware. Bringing up the cluster was dead simple and having done the Proof of Concept previously, I was able to get all of my sources added very quickly.
Cohesity is extremely easy to use and intuitive. I have done a couple of demos of the product to my team and they are all very impressed with the GUI and how it works. The indexing/searchability that Cohesity provides has also been a huge hit!
The indexed search is amazing! It has already proved itself useful when trying to help our end users find files that could be in any number of different locations on our NAS. We're able to find and recover them quickly, which saves our end users time and the company, money!
Dev/Test is something we are also playing with and has some really cool applications.
Being able to create a NFS mount using a Cohesity view has been really useful.
We've been using O365 backups for Exchange Online and backing up the mailboxes on-premises.
We're still waiting for the ability to backup SharePoint Online & OneDrive but have been told it is coming soon. As we move towards a "cloud-first" implementation strategy for new solutions, these types of backup/recovery features will become more important.
We have Oracle databases running on Linux servers in our environment and we have found the Oracle backups were quite complex to setup. Simplifying the backup and recovery of Oracle would go a long way.
NAS incremental backup performance is a bit slow. This has apparently been fixed in version 6.4.0, but we waiting for it to go LTS before upgrading.
We implemented Cohesity in October 2019, so we've been using it for about four months. We completed a Proof of Concept with Cohesity over the summer of 2019, which solidified our decision to go with their solution.
We've already had a power failure to the Cohesity cluster where a UPS went down. In our environment, we have 2 UPSs (an A-side and a B-side) ... we lost the A-Side, but because the Cohesity chassis has dual power supplies that support the same power backplane in the chassis, all 3 nodes of our cluster stayed up. The Cohesity cluster also has a call-home feature that generated a problem ticket with Cohesity support automatically, which emailed our team that a power supply issue had been detected.
Upgrades are also very easy; in a multi-node cluster, the upgrade process takes one node out at a time and upgrades it before moving on to the next node. No downtime required.
The scalability is one of the best features. Basically, you just need to add hardware and licensing to expand the cluster.
Customer support from our local team has been great. There is lots of expertise and a general willingness to help. Cohesity support has been great and they are often proactive about creating service tickets if they notice an error on the cluster.
Cohesity is simple to install, configure, and maintain. Our old system was very complex and did not integrate well with cloud backups.
Setup of both the PoC and physical cluster were very simple. The most complex part of the physical setup was finding someone to help me lift it into the rack!
We have realized substantial cost savings over our old solution, as well as avoiding expenses related to aging hardware such as maintenance and possible replacement.
We evaluated Microsoft Backup and Rubrik prior to choosing Cohesity.
My advice is to set up a Proof of Concept with Cohesity. They are more than accommodating and basically treat you like a licensed customer. Any issues you do encounter get fixed during a PoC, so make sure to document them well because it makes the production implementation of Cohesity dead simple.
Just try it ... and be prepared to like it. Make sure to have a set list of scenarios to test.
We have two primary use cases. The first was a replacement for magnetic tape backups via Backup Exec. We were tired of continually handling physical tapes, the increasingly long backup windows, and the cost of all of the tape infrastructure. We are backing up about 20TB of data between VMware and legacy NAS appliances.
Our second use case was a replacement for a legacy IBM/NetApp device and a legacy NETGEAR NAS. Both devices were substantially older with no inline compression or dedupe. We were running out of space at a time when we knew that modern storage features such as compression and deduplication would give us substantial space savings.
The change has been night and day. Our backups have gotten MUCH faster and MUCH simpler. Our weekend full-backups were taking close to 48 hours to write to LTO8 tape. We are capturing a full backup nightly now in under three hours for all of our VMware and NAS data. We are able to replicate that data to our colocation facility seamlessly.
The storage features have been easy to use right out of the box. We have been able to provision "copies" of our legacy NAS devices into Cohesity for testing purposes in seconds. Speed is substantially faster than our legacy devices, even with Cohesity's lowest tier of storage.
The backup features have saved us enormous amounts of time and money already. We have been able to stop buying media, stop licensing BE, stop paying for service on the physical backup server, stop paying for service on tape library, and stop paying for another Windows Server license.
The restores are easy to do and have made it so that we can incorporate restores into our troubleshooting processes. The fact that we can provision copies of storage in a few seconds has been great for testing. Cohesity has a growing pool of third-party apps that can run on your Cohesity environment. Antivirus tools and tools to analyze file usage patterns are things we are looking to utilize in the near future.
There were a few things that required quick support calls in order to get to function correctly. We were told that the issues that impacted us were going to be corrected on the next release and would not impact other customers.
We would love to see direct compatibility with HPE Simplivity, which we also leverage.
Cohesity could do a little better job communicating features in new releases and helping customers to understand when features will be released. For example, I found literature indicating that version 6.3.1 would have support for Active Directory backups when installed. That feature appears to have been pushed to version 6.4, but is still available in 6.3.1 if you call support and have them toggle it on.
We have had Cohesity installed for about six months.
This solution is very stable. Upgrades are easy and do not require downtime. Set and forget.
We haven't had to scale and don't anticipate needing to do so in that we bought enough capacity to last us for some time. However, based on my other experiences with the software, I don't think this would be an issue.
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where we requested an escalation and this was also handled appropriately. Support did a good job of periodically checking with us to verify that the fix resolved our issue, which it did.
We previously used Backup Exec teamed with an IBM Tape Library for magnetic tape backups. Legacy IBM/NetApp and NETGEAR NAS devices were also replaced by Cohesity.
The initial setup was very straightforward. It took a couple of hours for each cluster at each of our sites.
Our Cohesity sales engineer along with an engineer from our VAR assisted in getting the solution in place. Each cluster in each location took a day to deploy.
We have not calculated a formal ROI, but we have already saved tons of time. I expect the system to probably pay off within the first two years.
We looked at Rubrik and StorageCraft.
Rubrik seemed like a solid product but was substantially more expensive then Cohesity. They also did not do anything outside of backups. StorageCraft offers good value but doesn't have the same expansive features as Cohesity.
We have been very happy with Cohesity and it has solved several major problems for us. At the same time, they are aggressively adding and further refining features.
We are now backing up our O365 email via Cohesity, which is something we didn't even know it could do when we purchased it.
They really are developing a great platform for unstructured data and backups.
We primarily use this product for backups, reporting, and auditing. As we are a publicly listed company, we rely heavily on the reporting that comes out of Cohesity to ensure that we are compliant across all aspects.
The backup and restore solution is a big step forward from our last solution and packs more than just backup in a box, allowing for additional features such as Disaster Recovery and utilising the space available in the cluster for storing files.
The auditing and reporting features are as important as the backups themselves.
We moved over from another backup solution that wasn't as innovative, which made it an easy solution to move away from. Cohesity uses up less rack space in the datacentre and allows for more than just backups, paving the way for more hyper-converged solutions, not just physically.
The initial contract with Cohesity is an improvement in terms of pricing above our previous solution but it remains to be seen what will happen after the contract comes to an end. The fundamental tasks of backups are restores are ahead of its game, relative to our previous solution.
The backup and restore feature is the most valuable.
Instant recovery options are a big benefit for urgent restores, as we don't need to wait for hours or days for a restore to complete before being able to access the files.
The restore to the appliance itself allows for faster (instant) access that saves us from waiting for the restores to happen to the datastores/volume/containers, which can take upwards of weeks in our case if we were to restore the larger VM guests.
We have seen many iterations of this such as restoring to the cloud but the outcome has always been a hit-and-miss solution.
The canned reporting could be improved. Many of the reports are basic, at most, and at times we had to open a support ticket to help find or develop a report for our needs. This is something that even our last solution had in place already.
Error reporting could also be improved. Rather than 'errorcode -2', it needs to be more descriptive or at least, provide KB articles related to the error or problem. This would save time in creating a ticket and try to describe to the support engineer what happened to cause an 'errorcode -2' that most of the time, we don't know either.
We have been using Cohesity DataProtect for seven months.
Stability-wise, so far so good.
The initial implementation requires a lot of babysitting and reporting on issues is a bit lacking. Hopefully, you've purchased a good support contract to help with those teething issues.
The solution is very scalable. It doesn't require a replacement appliance to expand for more capacity. Simply purchase another block/node and it's done.
My experience with support is mixed. There are times where the response and resolution are quick but at times, there are large gaps in the response. I'm not sure whether this is timezone-related.
We switched over, as the previous solution was very lacking behind in innovation. It was missing basic features such as finding VMs and we were told to simply use "ctrl+f" to find them. However, this didn't help if the screen spanned across multiple pages.
The initial setup was straightforward, as we engaged with the company to help with the deployment. As long as the provided templates are completed and networking is done properly, it should be a smooth ride.
Our deployment was completed by a mix of both. The vendor team was very qualified and personnel was made available at each region to assist the local teams with implementation.
This is difficult to measure and quantify but the time saved across the regions baby-sitting the previous solution would be about eight hours per week.
My advice is to always negotiate for better pricing.
A contract with any backup vendor will always be a long-term deal, so think ahead and force them to sharpen their pencils. Never sign up without evaluating the price of other vendors over a three to a five-year term.
Although the NPS score was rated highly, this should not be the only factor to consider. There may be other factors involved that affect this score and as mentioned, backup solutions are a long-term deal. Not many companies will be willing to jump ship, risking their backups that are kept on proprietary platforms.
We use Cohesity for backup and recovery primarily, though we are starting to look into it for file service as well. We perform on-premises backups of Exchange, SQL, SharePoint, VDI Golden Images, and a host of Windows Servers and Linux Appliances.
We test the restores weekly with file-based restores. The product makes this surprisingly easy to search for folders and files. The elastic search puts Cohesity above the competition. We will be leveraging the long term retention to the cloud later this year, but with the level of support that we receive from Cohesity, we don't anticipate any issues.
This product has allowed us to finally remove tapes from our environment. Prior to this, our service desk would waste two to three hours a week swapping tapes and then an additional five to six hours each month shuffling the tapes all over the place. All that time has been recovered.
For the admins/engineers, we would spend ten hours a week trying to keep our old backup system running properly, and that includes needing to be up at 1-3 AM when their "follow the sun" tech support would return your call from 10 AM (with a two hour SLA).
It also has allowed me to stop focusing on fixing the backups daily and I can trust that they will run reliably.
The most valuable features are the rapid VM restores and the ability to quickly find files and download them directly to my desktop so that I can put them where I need them to be.
The elastic search function is unbelievable. It has saved us so much time, not just in finding files to restore but also in finding lost files or files that were misplaced by an employee. This has led to quick ticket turn arounds for our service desk and they are growing more confident in the backup solution. If they had to leverage our previous product, they considered the file lost.
The granular restore functionality in AD is also extremely helpful.
The best part about Cohesity is that there is an active user community that can request improvements and the developers will incorporate them as they move through releases.
The error handling could be improved. The errors shown on the GUI tend to be just what the log spits out and that can be quite confusing. The nice feature is that the logs are in the GUI, so you don't have to go hunting for them, you simply need click the drop down to show the information. There are a few cryptic error messages, thankfully the support staff is fantastic and knows what the errors mean.
There are a few user interface concerns with some of the functionality, such as what screens you get dropped back on when moving in between different areas. If you use the back button on your browser, you may not go back to the last page due to the coding. However, overall navigation isn't tough or complicated.
I have been using Cohesity for four months.
There have been bumps in the road, but overall the solution is working wonders in our environment. A 38-hour full backup has been reduced to a 10-hour full (it was only needed once) and then 45-minute incremental backups after that.
I believe it will scale up where we need it to and it can scale down where we expect it to. I think that it is great in terms of scalability.
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call, it is immediate.
We switched from a previous solution because it was unreliable and their tech support was unable to adequately fix the issues we were having.
The setup was simple. There was an engineer who was on hand to do all of the work, but I chose to do quite a bit of the work myself instead. From power on to the first backup was about 30 minutes.
The engineer that they provided to us was amazing. He was dedicated to getting the job done right and quickly. We couldn't have asked for better.
With respect to pricing, make sure that you look at both Rubrik and Cohesity as they are very similar and are quite competitive.
Cohesity's elastic search gives it a leg up on Rubrik.
We primarily use Cohesity as our backup solution, however, we are leveraging Views to replace our MS Cluster file shares. We run these in 2 separate clusters. We are backing up 600+ VMs, multiple file shares, and leveraging other pieces, such as Kroll for Exchange, to recover our data quicker. With Views, we currently have what were once FileShares stored in an MS Cluster leveraging the speed and protection of Cohesity. We are also using Insight and Spotlight from the Marketplace to gain further insights into unusual file activity and audit trails.
We have been able to not only backup more of our data at faster speeds, but also recover that data quicker. What used to take us hours to recover is now done in minutes. Since deploying Cohesity we've been able to help our end-users get their data back quicker than ever. This savings in time has increased their productivity and helped them avoid complete data loss. On top of this, the performance boost we've gained in using Views has made our file shares much quicker to access and use, not only for normal file explorer use but for applications that write to those Views as well.
The ease of use and the GUI have really been most valuable to us. Configuring the system to do what we need is simple and straight forward and a lot of guesswork has been removed. One of my favorite features with Cohesity is Kroll for Exchange item-level recovery. The software is simple to use and fast. We've been able to recover individual emails in minutes instead of hours, some of which were time-sensitive matters. Helios has also proved useful to give us a look at all of our clusters and their performance.
The product is still young and is continually improving. There have been a couple of buggy releases in the software that have caused us minor issues, so possibly some better QA before releasing would prove to be useful. We have also been inquiring about new app and functionality via the Marketplace that was teased months back but has yet to come to fruition. The apps are coming, but slower than expected. While we know they are working at getting more of these features out and doing so as fast as they can, a better product roadmap would be helpful.
We have been using Cohesity for over a year now.
Overall, Cohesity has been very stable. We've had a few hiccups with some software releases, but have been able to get Support involved and resolve those in a timely manner.
Cohesity is easily scalable, simply adding more storage or nodes when needed.
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly. We've even had times where we're not expecting to hear anything until the next day and we'll have a Tier 3 engineer on the phone within minutes. Overall their Support has been one of the most impressive things about them.
We previously used CommVault. We switched due to costs and speeds primarily.
Setup, with Cohesity's Support, was very straightforward. We had it up and running jobs in a matter of hours.
We used Cohesity's team to implement our solution.
I don't have an exact figure, but when you save dozens if not hundreds of hours for multiple engineers, the savings add up quickly. We've been able to focus our attention on bigger issues and some other lingering problems instead of worrying about our backups.
Setup was very easy and pricing/licensing were very straightforward. We didn't feel like we were getting nickeled and dimed for every little thing.
We looked at CommVault, Cohesity, Veritas, and Veeam.
If you're on the fence about moving to Cohesity, I suggest making the jump. We have been amazed at what we've been able to accomplish with it in such a short time.