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reviewer1649424
Network Engineer at Sky Lakes Medical Center
User
Easy to scale with excellent support and seamless backup and restore functionality

Pros and Cons

  • "With instant DR failover using SiteContinuity, we are able to keep our files available no matter the situation."
  • "Better support for legacy platforms would be nice, but we should be moving off those anyway."

What is our primary use case?

Our primary use case is for backup and DR. We have two clusters. One is all-flash. The other is a DR cluster with spinning disks. We use the all-flash to host shared storage, as well as a number of other services. We also use a number of other features such as SmartFiles. SmartFiles allows us to host all of our shared storage on the all-flash nodes, while keeping a DR ready copy on the DR cluster. This frees us from the constant management of a traditional Windows SMB environment and allows us to maximize up-time. 

How has it helped my organization?

The seamless backup and restore functionality has made file recovery and patch Tuesdays inconsequential. VM and SQL cloning in the test and dev feature sets allow us to immediately bring up backups both to test or for immediate availability (if needed). The VM can stand up within the Cohesity cluster and live vMotioned to our production VMware cluster. 

While other solutions might take hours to recover a VM, we can instantly bring one up and have our users back to work. The file recovery is equally simple, with the ability to clone entire SMB shares with a click.

What is most valuable?

Cohesity DataProtect is just one suite of features. Obviously, instant recovery and a live VM environment to bring up backups in would be the top feature set, however, there is so much more. 

ShareFiles allow for SMB shares to be stood up in minutes. Currently, we store our surveillance, user shares, department shares, and a number of other internal shares on SmartFiles. We even have a witness share for our SQL clustering. 

With instant DR failover using SiteContinuity, we are able to keep our files available no matter the situation.

What needs improvement?

DataProtect is a full-featured backup suite. Better support for legacy platforms would be nice, but we should be moving off those anyway. 

The marketplace app stability is still an issue at times. The company is very quick and hotfixes are released regularly. Their support is really fantastic, and I’ve only had one notable outage relating to an update. Ultimately it boiled down to a configuration error on my part, so I suppose I can’t blame them too much for that. 

Now that we have added additional nodes stability has been much better. 

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

With only one (self-inflicted) outage, I would say it is very stable. 

What do I think about the scalability of the solution?

Adding nodes is trivial and can be scaled out to petabytes easily. 

How are customer service and technical support?

I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad experience. Recently, I had to submit a P1 case, and I had two top-tier engineers on the phone within 10 minutes. 

Which solution did I use previously and why did I switch?

Previously we used CommVault. We needed a more agile and robust solution. 

How was the initial setup?

The setup is simple. We simply had to assign the interfaces an IP, set up our port aggregation, and create the cluster. 

What about the implementation team?

We had Cohesity support come on-site to assist, however, we were there every step of the way. The Cohesity PS teams are very knowledgeable. 

What was our ROI?

Unfortunately, I am not privy to the business side of this decision, however, we've recovered from ransomware successfully without paying any ransom. Considering the organization wouldn’t exist any longer without Cohesity, I would say it was worth it. 

What's my experience with pricing, setup cost, and licensing?

I would advise others to invest in their backup infrastructure. It is literally the most important solution you will purchase for business continuity. As a ransomware survivor, I cannot stress enough how valuable this solution is. 

Which other solutions did I evaluate?

We did evaluate other solutions and Rubrik was a major contender. Ultimately, Cohesity won out with a Cisco Hyperflex platform and superior support. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JohnBowling
IT Manager - Storage & Backup at a healthcare company with 10,001+ employees
Real User
Top 5Leaderboard
Its web-scale architecture enables us to scale up as needed

Pros and Cons

  • "Cohesity's web-scale architecture enables us to scale up as needed."
  • "The one area where we would like to see additional improvements is with reporting. There are very granular reports from each grid. There are also some built-in reports within Helios (SAS Management Console) that offers basic reporting. However, for complex, large-enterprise environments, a more robust reporting engine that supports detailed audit reporting and enhanced ad hoc reports would be welcome."

What is our primary use case?

Primary Use: PoC to test and evaluate DPS solutions with production workloads. Overall, the use case is to evaluate solutions in a multi-petabyte environment with more than 100 remote sites. The majority of the environment supports more than 5,000 VMs (VMware ESX) and several physical systems. The key criteria is the support of more than 100 remote sites connected together over slow WAN links with limited bandwidth. Image-level backups, Windows, Linux, SQL, Oracle, etc. are all key. This environment is primarily focused on traditional on-prem applications with an eye towards leveraging public cloud initiatives in the near future.

How has it helped my organization?

The Cohesity firmware upgrade process was a surprise benefit. We expected ease of setup, policy settings, single management interface, search capabilities, flexible architecture and scalability would be key features to help reduce operational management overhead.  But, a nice & unexpected benefit was our ability to quickly upgrade the Cohesity ecosystem.  Our legacy systems require coordination between internal personnel as well as the OEM Vendor to complete Firmware\Software upgrades.  Dealing with our internal change control process as well as a remote vendor's change control process requires a lot of coordination\communication and typically took 3 months to complete all 100+ systems. With Cohesity, we can centralize a deployment package and automatically schedule upgrades - We can complete system-wide upgrades within a few days.

What is most valuable?

There are many features that make Cohesity stand out. A single, global federated search engine from a single, unified interface is a key standout feature.

We can easily search for any file/folder/DB/system and quickly restore from any point in time across any globally deployed cluster. From the same management console, we can quickly monitor the health of the entire DPS ecosystem. We can also manage any system from the same interface: check policies, dive into configurations, perform audit inquiries, etc. The overall simplicity and design of the management interface has quickly become one of most valuable features for me.

What needs improvement?

The one area where we would like to see additional improvements is with reporting. There are very granular reports from each grid. There are also some built-in reports within Helios (SAS Management Console) that offers basic reporting. However, for complex, large-enterprise environments, a more robust reporting engine that supports detailed audit reporting and enhanced ad hoc reports would be welcome. There are REST APIs which can be leveraged and most of the data we need is tracked and stored within the Cohesity ecosystem.

For how long have I used the solution?

I have been using Cohesity on production workloads for several months now.

What do I think about the scalability of the solution?

Cohesity's web-scale architecture enables us to scale up as needed. Currently, we need to deploy several point solutions and manage many storage silos within our major data centers. This complicates asset management and requires additional data migration resources to replace legacy systems every few years. Due to the scale-out architecture, we are able to expand easier with the Cohesity solution.

How are customer service and technical support?

We lack an easy way to access the data without involving a developer. For their part, Cohesity has provided talented resources to help script the reports we need, dedicating those resources and their time for free. This is refreshing and welcome.

Which solution did I use previously and why did I switch?

We currently use several different products and are seeking to standardize on a single, simpler solution that meets our needs today as well as supports more cloud options/tools.

What's my experience with pricing, setup cost, and licensing?

Pricing, setup costs, etc. are pretty typical. The initial cost for Cohesity was less than other products the we evaluated. Cohesity's pricing does offer benefits as DR target costs are less than other solutions. You are not charged for DataProtect licensing for target DR data consumption.

Which other solutions did I evaluate?

We evaluated Rubrik, Avamar, NetWorker, and PowerProtect.

What other advice do I have?

Overall, it is an easy to use, flexible backup solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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CV
Senior Consultant at a tech services company with 51-200 employees
Reseller
Feature-rich, robust, and easy to set up

Pros and Cons

  • "One of the most valuable features is the restore functionality that they offer."
  • "I would like to see the management of multiple nodes inside a tenant. If you want to manage a Cohesity environment, you either go on a per-node base, and you can hop from one node to the other, or you need to implement their SaaS capability but it always needs an internet connection. We would really like to have some kind of local management entity so that we can see all the Cohesity nodes in a customer environment and manage those nodes centrally. That's something that we would really like, and they are really working on it."

What is most valuable?

One of the most valuable features is the restore functionality that they offer.

What needs improvement?

They are really ahead of the curve concerning development and telling it to the market. We are a partner, and we know that sometimes a certain technology about which they have been telling a broad audience is not really production-ready, or it is in a feature release. There is always a difference between general availability and general deployment. Sometimes, we sell the feature, but it is not in the GA. It is in one of the future versions. That's one thing.

The other thing is that they lack visibility. When talking about backup, the first thing that everybody says is Veeam. If you are talking about the appliance part of the backup market, Rubrik is the first one they're mentioning, but a lot of the Rubrik customers don't know Cohesity.

I would like to see the management of multiple nodes inside a tenant. If you want to manage a Cohesity environment, you either go on a per-node base, and you can hop from one node to the other, or you need to implement their SaaS capability but it always needs an internet connection. We would really like to have some kind of local management entity so that we can see all the Cohesity nodes in a customer environment and manage those nodes centrally. That's something that we would really like, and they are really working on it.

For how long have I used the solution?

I have been working with them for the past two and a half years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is very scalable, and the nice thing is that you can use it in combination. You can use it as a backup solution, but you can also use it as a file system solution with NAS capabilities.

How are customer service and support?

They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the customer. The tools they provide to solve problems are very useful.

Which solution did I use previously and why did I switch?

We also use Commvault. We see Commvault more as the Swiss army knife for backup solutions with a lot of features and functions. When we want to make backup more easy and robust, then we're positioning Cohesity. We see that one part of the market really likes the Commvault features and functionality, but there is another part in the Dutch market that says, "I don't want all that complexity. I just want it set and go," and that's when we're positioning Cohesity.

How was the initial setup?

It is really easy.

What's my experience with pricing, setup cost, and licensing?

It has reasonable pricing, and we know they can give discounts. If you look at the primary pricing or the list pricing, it conforms to the market pricing, but you have to have a discount on it. Otherwise, it is way too expensive.

What other advice do I have?

You have to get the network right. The network stuff is really important for Cohesity, but we see that its implementations are way simpler than, for instance, Commvault implementations. For all the features, follow the documentation. There is a really good setup guide with some fill-in forms that you can use to get all the details you need, and if possible, consult a partner just to know all the functionality that Cohesity is offering. We sometimes see that people buy a Cohesity appliance, and they're just setting it up rudimentary for backup. When we come in and talk to the customer, we say, "Hey, this is also a feature. You can also use this. Have you looked at this part?" So, it is feature-rich, and you need to consult a partner to get to know the product better.

I would rate it a nine out of 10. It is a real robust product.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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YS
Advisor Architect at a insurance company with 201-500 employees
Real User
Top 20
Very straightforward and modern interface

Pros and Cons

  • "We are very satisfied with the product as a whole—all the backup functions, the data protection functions. We are very satisfied with those, and the product is very simple to use."
  • "We have had our share of minor bugs over the past two years and a few bigger ones."

What is our primary use case?

We use the Data Protector to back up all our VMware virtual machines, as well as a SQL Server and Microsoft Exchange. We're not that big of a company anymore. We have three people who know the product: two specialists and someone from second-line support who can handle the tickets. 

What is most valuable?

The most valuable thing about Cohesity is how it operates as a whole. We are very satisfied with the product as a whole—all the backup functions, the data protection functions. We are very satisfied with those, and the product is very simple to use. 

What needs improvement?

We have had our share of minor bugs over the past two years and a few bigger ones. But I think it's because the product has so many features, and they try to add new stuff reasonably quickly. For example, Cohesity adds certain functionality in what they call a "feature release." This doesn't mean a long-term release. They added new functionality very quickly, and it was things we needed that were not yet available in a long-term release. When I say "long-term release," I mean one that is more static and gets updated once every few months. We wanted the feature, but we had more issues than some of us might've liked.

On the other hand, they managed to fix all the bugs without significant issues like data loss or anything like that. So it was more an inconvenience than it was a real problem. But if I have to have any criticism of them, maybe it's that. There are some minor improvements on SQL Server backups that we are waiting on, five services. We had one problem that will be solved in one of the subsequent releases, but those are small things. We are not waiting on any major stuff. The product currently meets all our backup needs.

For how long have I used the solution?

We have been using Cohesity for just two years.

What do I think about the stability of the solution?

Cohesity's stability is very good. We haven't had any major issues with that.

How are customer service and support?

I would say Cohesity support is somewhere in between good and very good. But, of course, it depends on which region you get. We know that if we log a ticket before noon here in Belgium, we are not in the region where we want to be. It's something we told Cohesity about, as well. We asked them if they could arrange it so that our ticket will always get picked up by the people in Cork. For one thing, they're in our title. They're also much more capable compared to the other regions. But that's our experience. Generally, we are very satisfied with the support we are getting.

How was the initial setup?

Setup is pretty simple, especially compared to the product we had before. It was an older legacy product that was much harder to implement. We deployed with the help of an integrator, but we do all the day-to-day maintenance on the product by ourselves.

What's my experience with pricing, setup cost, and licensing?

We paid for the entire solution because we have done a few expansions already. I think it's between 400 to 600k. That is the price for the complete system, including the hardware, the support, the subscriptions for the software, I think for four to five years.

What other advice do I have?

I rate Cohesity nine out of 10. So, I would recommend it because it's quite a simple product and can do a lot. With the last product we used, you had to be a specialist to navigate in it. It's a much more straightforward and modern interface—very intuitive to use. And the speed of the backups, we do much more backup than we ever did before. So, I would certainly recommend it, yes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Roberto Sciaccaluga
Team Leader at Leonardo
Real User
Top 20
An all-in-one package that consolidated and simplified our backup solution

Pros and Cons

  • "After linking a cloud subscription, like Azure for example (AWS and Google are also supported), you can "spin" a VM onto the cloud from any backup snapshot."
  • "The GUI is in need of improvement."

What is our primary use case?

Our primary use case is as a backup solution. We also use Cohesity for cloud enabling and seconday storage.

With respect to backup, our environment is based on virtual and physical machines, and Cohesity fits great. The virtual machines are based on VMware 6.5/Nutanix solution with vCenter. Cohesity can handle up to 2,000 virtual machines with a classic schdule of one backup per day. CBT works great so it is an incremental forever solution.

For our physical system, we use agents for AIX, Windows from 2003 to 2016, SUSE, and RHEL.

The application backups handle SAP, SAP HANA, Oracle, and SQL Server.

How has it helped my organization?

Cohesity has improved our backup architecture. Now everything is simple. Before using this solution there was a master server, media server, repository, dedupe server, cloud server, and a report server.

Cohesity is an all in one solution in a hyper-converged way. From three nodes and more, you can have one platform for everything. The storage and compute exist in the HA cluster.

No more IT department is required for backup. From four-person teams to general system administration, everything is logical and there are no more difficult concepts. There is no need for training and certification.

What is most valuable?

The most valuable feature is the cloud support. We can use it as a lift and shift solution for cloud migration. This feature is called CloudSpin. After linking a cloud subscription, like Azure for example (AWS and Google are also supported), you can "spin" a VM onto the cloud from any backup snapshot.

You can use this solution for test and dev, or for testing migration to the cloud. However, it is not so useful for massive cloud migration, so it is better to use the Azure migration tool for that.

It is useful for backing up a cloud workload. For better value in terms of cost, I suggest deploying a cloud edition of DataProtect. 

What needs improvement?

I would like to see the CDP features integrated into this solution.

Replication is working great, but with backup replication, you should have the option to link and RPO to the backup schedule. This would reduce the RPO in case of a disaster. It would be great to have something like the Zerto software.

The GUI is in need of improvement.

The upgrade path is not so clear because there are too many branches.

For how long have I used the solution?

We have been using Cohesity for about ten months.

What do I think about the stability of the solution?

The cluster is stable.

What do I think about the scalability of the solution?

This solution has good scalability by adding more nodes.

How are customer service and technical support?

Cohesity provides great support, both remote and onsite.

Which solution did I use previously and why did I switch?

We use TSM from IBM, NetBackup from Veritas, and Veeam.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We have implemented this solution on two occasions. The first was with the Cohesity team, and the second was done with our in-house team.

What's my experience with pricing, setup cost, and licensing?

Sizing is important and it is easy to overestimate. It is difficult to understand how dedupe will work with your workload.

Which other solutions did I evaluate?

We are near a coin-flip with Rubrik. Same benefits but less power on dedupe.

What other advice do I have?

Cohesity can replicate backups to a secondary cluster (also virtual edition).

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
reviewer1410552
System Engineer at Swisslos Interkantonale Landeslotterie
Real User
Easy to use, good file searching capability, and it is quick to deploy

Pros and Cons

  • "The SQL Backup and Restore is very easy."
  • "The support team sometimes takes a long time to resolve issues, although, in our experience, these have been specific things like SQL blobs."

What is our primary use case?

Our primary use is to back up our server from VMware ESXi, including MSSQL and Exchange. We also have a file server and it's possible to search for specific files in Cohesity.

You can create Auto BackUp Groups. As s soon as a VM is moved into this folder, Cohesity starts the backup process.

We use it also for archiving our e-mails and Metalogix data. That works fine, and also, the migration from our old archiving solution was done well.

When you restore a VM, it starts immediately. This means that you can have your downtime very short. After the completed file and data restore, it will be moved to your storage.

How has it helped my organization?

You can create BackUp Groups and sync them with vCenter. As soon as you create a VM in the specific folder, it will be backed up. That is very useful and you don't have to configure every backup for each VM.

We used to have to create a backup job for every VM and also SQL and Exchange Backups. This process was very complicated. 

With Cohesity, you have a template that helps you to backup and restore the right thing to the right place. There is no configuration overhead. The admin can restore within seconds.

What is most valuable?

The SQL Backup and Restore is very easy. Also, File Search is a key feature. 

It doesn't take very much space in the rack and has enough disk space available for you to use.

Once you have configured your backup groups and have them in vCenter, they will start automatically and you never have to worry about forgetting because it will do that for you.

You can start an SQL Database wherever you want. From production to testing, it will perhaps only take a few minutes to set up.

What needs improvement?

The support team sometimes takes a long time to resolve issues, although, in our experience, these have been specific things like SQL blobs.

It can be that some Bugs will be fixed in future updates and you have to wait. But normally they will release a Hotfix for you.

One thing that would be great to see in the next release would be an complete restore for an SQL Instance (or multiple Databases). At the moment you have to restore one by one.

For how long have I used the solution?

We have been using Cohesity DataProtect for one year.

How are customer service and technical support?

Cohesity support will help you with every problem, regardless of the environment.

Which solution did I use previously and why did I switch?

Prior to Cohesity, we used Actifio. It was an old solution and we wanted to switch to a new one.

What other advice do I have?

As is the case with any product, I recommend running a proof of concept before fully implementing it. This will help you to make sure that it fits the requirements.

In the proof of concept, you can test everything you want. Examples include SQL, Exchange, and File Backup. You should also test the replication between nodes.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
reviewer1271712
Infrastructure Architect at a manufacturing company with 1,001-5,000 employees
Real User
Easy to use with impressive search capability and has eliminated the hassle of using tapes

Pros and Cons

  • "The most valuable feature is ease of use."
  • "There is limited support for legacy systems, which is something that could be improved."

What is our primary use case?

We were using Backup Exec and IBM's TSM for our Intel and PowerPC systems, respectively at our data center. Add to that the monthly tapes from our two dozen remote locations, and you had a tape mess. We started having tape drive failures at the remote locations and were tired of playing the game of upgrading tape technologies and drives. Our SME for the TSM platform was leaving the company, and rather than spend time learning that system, we wanted a single solution that could protect all our data.

How has it helped my organization?

While we're still new in the implementation, we are excited that we now have a single point of view for all of our backups. As we begin to roll out the virtual nodes to our remote locations, we're looking forward to not having to hassle with tapes anymore as the data will be automatically replicated across multiple locations.

The search abilities are very impressive, and we hope to soon start to leverage immutable archiving off to the cloud to replace the tapes. All of this, from a single pane of glass.

What is most valuable?

The most valuable feature is ease of use. Even our manager can figure it out. It sounds like a joke, but really, it is that simple. Being able to tell Cohesity where to put the data and when, and let the system find out the logistics of how to best do it and still have your data protected.

We were also starting to feel the struggle with secondary data fragmentation, having multiple copies of a file across locations that were different versions. The users just accepted it as business as usual, but now we will be able to serve much of that via a large NFS share.

What needs improvement?

There is limited support for legacy systems, which is something that could be improved.

For how long have I used the solution?

We have been using this solution for a PoC for several months.

How was the initial setup?

Setup can be a little tricky, but support is there to walk you through it at every step.

Which other solutions did I evaluate?

Prior to choosing this solution, we evaluated Commvault and TSM.

What other advice do I have?

Officially, we do plan to implement this solution one day.

We're new enough to the system, and we are excited about it enough that we are still in the 'Honeymoon' phase. With respect to legacy support, we don't have funds to stay up to date with a lot of leading things. There is also a mentality of 'if it is not broken, do not fix it' with systems that we are working to overcome. This almost made it a deal-breaker for us, but Cohesity came to rescue with support for our versions.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
XG
User at Ørsted Services
User
Top 20
Centralized interface is simple to navigate, reduces storage space and related costs

Pros and Cons

  • "The dashboard is very rich and provides details needed for a moderator."
  • "Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support."

What is our primary use case?

We are the largest organization in Europe and have 10,000 servers in-house being protected by Cohesity. We use several solutions including Archive, DR, SAP, Oracle, VMware, and others.

Our business thrives on Cohesity storage. Cohesity makes data management as simple as Sign Up, Connect, and Protect through new SaaS offerings for backup and disaster recovery.

We have been testing DataProtect delivered as a service for some time, and we very pleased with its performance. The UI is simple to navigate, and data ingestion and retrieval have been a snap.

How has it helped my organization?

Before Cohesity, we were mostly de-centralized in operations. After implementing it, our operations are now managed in a single pane of glass.

We have achieved a single source of operation and observation for backups. Every team has a stake in operations, and policy management helps to delegate the proper roles.

The storage costs and storage area occupied are now reduced dramatically.

What is most valuable?

We are using almost all of the features available in Cohesity today.

Our favorite feature is DataProtect but there are many good features that are part of the DataPlatform. 

We use Cohesity to eliminate mass data fragmentation by consolidating our silos onto a single, easy-to-manage software-defined platform that is managed using a single pane of glass.

The dashboard is very rich and provides details needed for a moderator.

What needs improvement?

Cohesity needs more hardening, in terms of stability. From our experience, we noticed gaps in the product function and the solution guides/documents. Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support. We need to have a more self-sufficient system.

More automation is needed for easier management.

For how long have I used the solution?

We have been using Cohesity DataProtect for the past four years.

What do I think about the stability of the solution?

Stability-wise, Cohesity is moderate and needs more hardening.

What do I think about the scalability of the solution?

We found scaling Cohesity to be very challenging.

How are customer service and technical support?

The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the documentation.

Which solution did I use previously and why did I switch?

Prior to using Cohesity, we were using Agility Data Backup and Recovery.

We are moving to Cohesity by migrating existing backup/storage solutions. We switched because were not confident in delivering backup solutions and managing SLAs.

What's my experience with pricing, setup cost, and licensing?

The pricing model is impressive and very effective.

Which other solutions did I evaluate?

Prior to implementing Cohesity, we evaluated solutions by IBM, NetApp, Commvalut, and Rubrik.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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