We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."
"The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive."
"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."
"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
"It is a pretty rock-solid device that is well-built."
"Customer service is great."
"The heat maps are quite good, and some features are easy to use."
"The most valuable features are the survey, spectrum analysis, and reporting."
"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"We use .1x authentication, so I need to download the certificate onto the device. It would be nice to have this functionality through the cloud as well. Right now, you need to do it through the software by connecting your laptop physically to the AirCheck. This is one thing that is a bit slow."
"It'd be nice if it was cheaper, however, you get value for your money."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"The surveying features are in need of improvement, along with general usability."
"For a few thousand dollars, you save yourself a ton of time. It's a great deal."
"The price is fairly expensive, if you are a single individual. For me, it's well worth the cost of the unit. Depending on the nature of the work that you're doing, the upfront costs can be expensive. Typically, what happens in an environment is a department might have one device as opposed to technicians having them individually."
"Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."
"There is an annual cost of the solution. There are some additional charges, such as support and maintenance."
"This product is very expensive."
Earn 20 points
The AirCheck G2 provides fast, simple, and accurate isolation and troubleshooting, thereby reducing the time to resolve wireless issues. A rugged, handheld purpose-built wireless tester supporting the latest Wi-Fi technologies (802.11a/b/g/n/ac). An instant view of test results including network availability, connectivity, utilization, security settings, rogue hunting, and interference detection.
AirMagnet Survey is a software-based site survey solution that allows IT and network professionals to plan and deploy wireless 802.11n/a/b/g/ac LAN for optimal performance, security and compliance. The tool provides users the ability to visualize RF coverage, collect real world performance data, and map interferers. The new Survey Mobile app allows for design and validation of lower end BYOD on Android phones and tablets.
AirCheck is ranked 8th in Network Troubleshooting with 3 reviews while AirMagnet Survey is ranked 4th in Network Troubleshooting with 4 reviews. AirCheck is rated 8.0, while AirMagnet Survey is rated 7.6. The top reviewer of AirCheck writes "Enables us to download packet capture info from the cloud, and we can see trends with historical info saved to the cloud". On the other hand, the top reviewer of AirMagnet Survey writes "Great customer service, simple to setup, and very easy to use". AirCheck is most compared with NetAlly EtherScope nXG, OneTouch AT Network Assistant, OptiView XG, iTrinegy NE-ONE Network Emulator and SolarWinds Network Configuration Manager, whereas AirMagnet Survey is most compared with Ekahau Site Survey, iBwave Wi-Fi, Aruba Wireless, Cisco Meraki Wireless LAN and Wireshark. See our AirCheck vs. AirMagnet Survey report.
See our list of best Network Troubleshooting vendors.
We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.