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Compare Altaro VM Backup vs. MSP360 Backup

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Altaro VM Backup Logo
4,398 views|3,287 comparisons
MSP360 Backup Logo
2,478 views|2,078 comparisons
Featured Review
Find out what your peers are saying about Altaro VM Backup vs. MSP360 Backup and other solutions. Updated: November 2021.
552,305 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The interface is user-friendly and even if our tech isn't onsite, we can work with the owners to confirm that the data will be restored with no issues.""The CDP backup feature is very nice, as it allows you to take backups at high frequencies and with application consistency.""It is an excellent product. It is easy to deploy, stable, and fast. Their support is excellent."

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"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here.""Technical support is very good.""The solution is simple to use and easy to configure.""The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly.""The initial setup is very easy. It's not overly complex.""One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup.""The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

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Cons
"To improve Altaro, I would like to see the ability to choose more than one backup location at a time.""The application could include a feature to install a set size of data, such as the ability to store a single application with all its registry information for easy transfer.""Basically, how it works is that you have a single local drive, and then you have a cloud backup. It'd be nice if you could rotate the single local backup drive. As of now, you can't."

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"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel.""We could basically use just a more concise visual dashboard reporting on the status of the various machines.""There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.""The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not.""They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that.""As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing."""The graphics are looking a bit old and should be updated."

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Pricing and Cost Advice
"The price is great for the utility you get and the licensing has never caused any issues with my company.""Its yearly maintenance fee is fairly high for me to renew for upgrades and support.""Altaro had the best prices and ROI in the whole bunch that we evaluated."

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"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup Pricing and Cost Advice »

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Top Answer: The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which… more »
Top Answer: They have other products, for example, Glacier Explorer. It would be a good thing if it was all in the same tool and not in separate tools. There should be just two products in one. The solution needs… more »
Ranking
Views
4,398
Comparisons
3,287
Reviews
2
Average Words per Review
785
Rating
10.0
Views
2,478
Comparisons
2,078
Reviews
5
Average Words per Review
619
Rating
7.8
Comparisons
Also Known As
Cloudberry Backup
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Overview

Altaro VM Backup is a high performance VM backup  and replication solution to back up and restore both Hyper-V and VMware-based virtual machines.

Eliminate hassle and headaches with an easy-to-use interface, straightforward setup and reassurance that this solution gets the job done every time.

Altaro VM Backup is intuitive and feature-rich, with outstanding support as part of the package.

MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.

MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.


Offer
Learn more about Altaro VM Backup
Learn more about MSP360 Backup
Sample Customers
Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
StratX
Top Industries
REVIEWERS
Comms Service Provider18%
Government18%
Financial Services Firm9%
Healthcare Company9%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider23%
Government8%
Manufacturing Company6%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider20%
Government5%
Healthcare Company5%
Company Size
REVIEWERS
Small Business70%
Midsize Enterprise15%
Large Enterprise15%
REVIEWERS
Small Business75%
Midsize Enterprise13%
Large Enterprise13%
Find out what your peers are saying about Altaro VM Backup vs. MSP360 Backup and other solutions. Updated: November 2021.
552,305 professionals have used our research since 2012.

Altaro VM Backup is ranked 25th in Backup and Recovery Software with 3 reviews while MSP360 Backup is ranked 23rd in Backup and Recovery Software with 7 reviews. Altaro VM Backup is rated 9.6, while MSP360 Backup is rated 7.8. The top reviewer of Altaro VM Backup writes "Easy to use with a helpful dashboard, good support, and the deduplication feature saves heavily on storage space". On the other hand, the top reviewer of MSP360 Backup writes "Flexible in terms of storage and cost and doesn't require firewall changes on the client's premises". Altaro VM Backup is most compared with Veeam Backup & Replication, Nakivo, Acronis Backup, Veeam Agent for Linux and Rubrik, whereas MSP360 Backup is most compared with Veeam Backup & Replication, Veeam Backup for Office 365, Acronis Backup, N-able Backup and Datto Cloud Continuity. See our Altaro VM Backup vs. MSP360 Backup report.

See our list of best Backup and Recovery Software vendors and best Disaster Recovery (DR) Software vendors.

We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.