"The most valuable feature is the duplication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The standard backup and restore feature is most used."
"I would recommend it if there is a general case."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"We are using a KVM system in our cloud, and this solution works very well with it."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"The most valuable features are the ease of use, the graphical interface, and it's high speed."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."
"The solution is very stable and offers a good level of performance."
"We could not go into granular details of retrieving backup information."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Its interface can be improved. I find it unintuitive."
"The initial setup is rather complex, especially when switching versions."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."
"The main area for improvement is that we sometimes experience negative effects from their updates. If they had a larger test area for their updates, that would help."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"They don't market their products well. They don't do a lot of marketing to enable them to move forward."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
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Arcserve UDP is ranked 47th in Backup and Recovery Software with 6 reviews while Commvault is ranked 2nd in Backup and Recovery Software with 61 reviews. Arcserve UDP is rated 6.6, while Commvault is rated 8.4. The top reviewer of Arcserve UDP writes "Backs up pretty much everything that we've got, but needs a more intuitive interface and more integrations". On the other hand, the top reviewer of Commvault writes "Enables me to work on other things because I know the system is handling backups by itself". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup, Veritas Backup Exec, Azure Backup and Cohesity DataProtect, whereas Commvault is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup, Azure Backup and Druva inSync. See our Arcserve UDP vs. Commvault report.
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