We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature is the duplication."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The technical support is good."
"It is way easier to take backup with Veeam Backup & Replication than the regular ones."
"Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
"The most valuable feature is the ease of use."
"Vendor integration for many of the enterprise features have allowed for us to have greater performance from our storage vendors further improving on our commitments to protect our clients' data."
"Replication is most valuable."
"We have evaluated other solutions but Veeam is the best for virtualization."
"WAN Accelerator helps tremendously with replicating our data because we have a large chunk of data that gets replicated between our two facilities."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"I cannot recall coming across any features that were lacking."
"Immutability could be improved."
"In the future, I would like to see better support for direct backup to tape."
"They can improve the features and Veeam Enterprise Manager. The interface and features are kind of limited. It would be good if they can provide more features and a better interface. For example, if I want to provide certain users with the privilege to back up and restore and do day-to-day tasks, I cannot do it in the current version. It is like you either give everything to everyone or no user can have access to anything. In version 9, a lot of features were missing, and it wasn't clear. Version 10 is easier from the communication perspective, and the disk backup option is very clear."
"The Veeam backup application interface is application-based and not web-based."
"While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass."
"This is an expensive solution."
"Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point. In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy. The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual."
"The price of this product is high and it should be lower."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is priced well compared to other solutions."
"There is an annual license required for this solution and it is priced well."
"It's a proper price, as it isn't an issue for what Veeam Backup & Replication is giving us. Obviously, we are paying licensing for our physical VMware environment. It also depends on how the VMware environment is on the side. We have a few very big nodes. So, we need a few licenses and maybe if people had more nodes and sockets and each node was managing less information, machine supplies could be different."
"Its pricing is really good."
"The price of the solution could be lower."
"The price of this product is very good."
"Its software solution has a fee."
"They have a free edition that can back up up to 10 VMs or physical servers. Small and medium businesses can use this edition until they can afford to get a license, and after they get a license, they just activate it on the same console. That's the amazing thing about it."
"I don't know what the costs are for sure, but I think that it's on a yearly basis."
"We have a yearly perpetual license."
Veeam® Availability Suite™ delivers something fundamentally different — Availability for the Always-On Enterprise™ — leveraging IT investments in server virtualization, modern storage and the cloud to help organizations meet today’s service-level objectives, enabling recovery of any IT service and related applications and data within seconds and minutes.https://www.veeam.com/vm-backup-recovery-replication-software.html
Arcserve UDP is ranked 49th in Backup and Recovery Software with 4 reviews while Veeam Backup & Replication is ranked 1st in Backup and Recovery Software with 88 reviews. Arcserve UDP is rated 7.4, while Veeam Backup & Replication is rated 8.6. The top reviewer of Arcserve UDP writes "Good deduplication feature, but the speed of large restores is rather slow". On the other hand, the top reviewer of Veeam Backup & Replication writes "Reliable, affordable and user friendly". Arcserve UDP is most compared with Acronis Backup, Commvault, Veritas Backup Exec, Rubrik and HPE StoreOnce, whereas Veeam Backup & Replication is most compared with Rubrik, Nakivo, Commvault and Cohesity DataProtect. See our Arcserve UDP vs. Veeam Backup & Replication report.
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