We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature is the duplication."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The solution is very fast. It does not take a long time to backup everything."
"This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment."
"Good open file option feature, SQL agent, and EM agent."
"Veritas is good for small environments."
"The flexibility is very good."
"Compression is the most valuable feature."
"It is responding very well, and its performance is good. It has a lot of options. For backup, you can connect it to a cloud or a physical hard drive. They also provide an API for integration with different platforms and products. However, we have not integrated it with another product."
"Veritas Backup Exec is easily managed."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The backup is not robust enough when you have a lot of technology."
"If you keep it for too long and the catalog gets really big, the application tends to move slowly."
"It could be improved in the area of reporting and ease-of-use."
"It is currently missing the dynamic backup feature for virtual machines, which is available in NetWorker. I can create politics in NetWorker to add virtual machines with specific tags, but I cannot do this in Backup Exec, which is a minus point for me. Currently, a user has to send a request to the Backup administrator to add a machine to the backup, but I should be able to create rules to automatically add a new machine to the backup. This kind of functionality is very important in current times, especially when we are using cloud solutions. I should be able to create more than one stream in a policy and specify how many streams I want to run in parallel in one policy. Currently, I have to manually create more policies to backup more than one virtual machine at the same time. Their support can also be improved in terms of response time."
"There is no training provided, and their technicians are unaware of the features available."
"In the future, their console should not be complicated."
"The price of this solution is very high."
"I have experienced some errors, such as failures, but there have not been very many."
"The price of this product is high and it should be lower."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is priced well compared to other solutions."
"There is an annual license required for this solution and it is priced well."
"Veritas comes with an annual licensing fee."
"Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that."
"The solution could be more cost-effective."
"It has a good price-value ratio. Its price-value ratio is better than Veeam."
"It is not an expensive product."
"Its price is reasonable."
"The price is reasonable for the features it offers."
"The price of Veritas Backup Exec could be reduced and we pay annually for the license. However, compared to other solutions, such as Veeam, it is less expensive."
Backup Exec delivers powerful, flexible, and easy-to-use backup and recovery to protect your entire infrastructure whether built upon virtual, physical, or a combination of both. Backup Exec is licensed per media server, agent and option.
Arcserve UDP is ranked 49th in Backup and Recovery Software with 4 reviews while Veritas Backup Exec is ranked 16th in Backup and Recovery Software with 20 reviews. Arcserve UDP is rated 7.4, while Veritas Backup Exec is rated 7.6. The top reviewer of Arcserve UDP writes "Good deduplication feature, but the speed of large restores is rather slow". On the other hand, the top reviewer of Veritas Backup Exec writes "Excellent backup capabilities with good technical support and a fairly easy initial setup". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup, Commvault, Rubrik and HPE StoreOnce, whereas Veritas Backup Exec is most compared with Veeam Backup & Replication, Veritas NetBackup, Acronis Backup, Commvault and Microsoft DPM. See our Arcserve UDP vs. Veritas Backup Exec report.
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We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.