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Arcserve UDP Logo
5,338 views|3,683 comparisons
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Read 54 Zerto reviews.
19,081 views|12,880 comparisons
Featured Review
Find out what your peers are saying about Arcserve UDP vs. Zerto and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature.""There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good.""The standard backup and restore feature is most used.""The most valuable feature is the duplication.""I would recommend it if there is a general case.""One of the things that I do like about it is that it has a very good deduplication feature."

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"The real-time replication of data is the most valuable feature. It is a vast improvement in scheduled daily backups. Real-time data is streamed to the offsite data center, which allows us to restore our mission-critical applications up to 10 seconds from when the last changes were made in our system. If we enter a sales order or enter any kind of information in our ERP application it is replicated within 10 seconds to the offsite location.""The replication piece with the built-in WAN compression is important because the network circuit that we send our replication traffic across isn't actually behind our normal WAN accelerators. We were able to use Zerto's built-in WAN acceleration to help those workloads compress.""It reduced the backup recovery time of our main backup solution by several hours. It's reduced our time because before we have to build a system and restore the data, we install the application and restore the data that took us at least a good 24 hours to do that. And now it's really minutes for us to recover our backup solution.""The most important feature is that the recovery point (RPO) is less than one minute. The is really good for our customers, as they can keep their data loss to a minimum.""The most valuable feature is real-time replication, where we have the ability to recover things in near real-time.""Zerto is very good at providing continuous data protection. For replication purposes, it's definitely better than Veeam. Veeam doesn't do as good a job as Zerto does when it comes to replication. The other alternative would be to just have backups somewhere. But even with backups, you lose a lot of time because you have to set it all up. With Zerto, you failover, you just click a couple of buttons and you run from the other location.""For most use cases, the failover time is a handful of minutes, if that. A single user can run the system.""There are a lot of valuable features. The basics of what it does to replicate and recover things within minutes is awesome. It's far above anything that any of the competition has. We offer other disaster recovery software but primarily use Zerto for recovery times and the number of recovery points because of how fast and easy it is. It's so much better."

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Cons
"Its interface can be improved. I find it unintuitive.""Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly.""The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial.""Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue.""We could not go into granular details of retrieving backup information.""The speed of restores should be improved. We have found the speed of large restores rather slow."

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"They had a bug recently that has come up and caused some issues. They currently have a bug in their production versions that prevents their product from functioning in some scenarios, and we have hit a few of those scenarios.""It has a file restore feature, which we have tried to use. We have had some issues with that, because the drives are compressed in our main file system. It is a Windows-based file server. So, it compresses the shares and can't restore those by default.""Another area for improvement I'd like to see is the tuning of the VRAs built into the GUI. It's a little cryptic. You really have to be a very technical engineer to get that deep into it. I'd like to see a little better interface that allows you to do that tuning yourself, rather than trying to get their engineer and your engineer together to do it.""The problem with the backup product is that it's not very mature and you really need a specific use case to be able to use it effectively. It's hard to explain to our customers, especially our large customers, that the use case is so limited.""They definitely have room for improvement in a couple of areas. One is role-based access control. Right now, they don't have an identity source so they use the identity of the vCenter or the VMM. If they connected to an identity source like Active Directory and allowed for granular roles and permissions, that would be an improvement.""For what we got it for, it does it great. I use a different solution for my disk-to-disk local backups to where I can have a local backup of files. I don't think Zerto does that well to where it keeps a memory of the files that are there. Basically, when something is deleted on Zerto, it gets deleted on the replicated version. So, some sort of snapshotting or something where I could have backups at different points in time of files would be a really helpful tool.""It has some quirks. We have quirks with appliances. Some things don't really work as expected, but it is minor.""I would like to see them continuously improve Zerto's automated functions, such as putting hosts in maintenance mode within vSphere and not having to worry as much about how Zerto is going to react... Sometimes, Zerto almost holds the vSphere environment hostage when it comes to taking certain actions. You really need to be cognizant about what you're about to do. They should further automate that and increase Zerto's ability to handle things like that in a very slick, automated way, without intervention."

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Pricing and Cost Advice
  • "The price of this product is high and it should be lower."
  • "There is an annual license required for this solution and it is priced well."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • "The solution is priced well compared to other solutions."
  • "The pricing is moderate."
  • "Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
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  • "If it were easier to license, and to scale it out a little bit more economically, that'd be a godsend. At the end of the day, my druthers would be to have all 200 of our servers protected by this platform. But for a company our size, that stretches our IT budget and it just doesn't make economic sense."
  • "It's very equitable, otherwise you wouldn't do it. It's something that we utilize for the licenses per core as far as what we're backing up. Therefore, it's very cost-efficient as far as the licensing goes. For the amount of stuff that we're backing up and what we're utilizing it for, the licensing is not very expensive at all."
  • "There is a one-time cost for maintenance and support. We have a three-year contract that we will have to renew when those three years come up. There is also licensing on top of that for whatever product you are using it for."
  • "Zerto is more expensive than competitors, making the price difference pretty high. While it is very expensive, it's very powerful and good at what it does. The cost is why we are not leveraging it for everything in the organization. If it was dirt cheap, we would have LTR and DR on everything because it would just make sense to use it."
  • "It's not the cheapest tool, it's expensive. But it's doing a good job."
  • "I'd like to see better tiering for Zerto's pricing. We do multi-tier VMs. I don't think I should be paying a penalty and price for a tier-three VM where I don't need a really tight SLA like I do for a tier-one."
  • "Get the Enterprise Cloud license because it's the most flexible, and the pricing should come in around $1,000 per VM."
  • "This solution is far less expensive than SRM and NetBackup."
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    Questions from the Community
    Top Answer: 
    One of the things that I do like about it is that it has a very good deduplication feature.
    Top Answer: 
    The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware.
    Top Answer: 
    The speed of restores should be improved. We have found the speed of large restores rather slow. It should also back up Office 365 mailboxes. It would be nice to be able to restore PST files. It might… more »
    Top Answer: 
    It does what it's purported to do, which is to provide continuous data protection. We have a five-second RPO. It's definitely doing its job.
    Top Answer: 
    Everyone knows Zerto is a little on the expensive side, but what else is there on the market that does the same thing? It is more expensive per client, for what it does, compared to a backup product… more »
    Top Answer: 
    I would like to see them continuously improve Zerto's automated functions, such as putting hosts in maintenance mode within vSphere and not having to worry as much about how Zerto is going to react… more »
    Ranking
    Views
    5,338
    Comparisons
    3,683
    Reviews
    4
    Average Words per Review
    339
    Rating
    6.5
    Views
    19,081
    Comparisons
    12,880
    Reviews
    54
    Average Words per Review
    1,720
    Rating
    9.2
    Comparisons
    Also Known As
    Zerto Virtual Replication
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    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

    Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The simple, software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto is trusted by over 9,500 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers.

    Offer
    Learn more about Arcserve UDP
    Learn more about Zerto
    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, Spirit Airlines, Tencate, Aaron’s, Grey’s County, Epiq. JLL, KIND Snacks, Kingston Technologies
    Top Industries
    REVIEWERS
    Manufacturing Company22%
    Wholesaler/Distributor11%
    Non Tech Company11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider25%
    Government9%
    Manufacturing Company4%
    REVIEWERS
    Financial Services Firm14%
    Healthcare Company10%
    Insurance Company9%
    University8%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider14%
    Government5%
    Healthcare Company5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise33%
    Large Enterprise28%
    REVIEWERS
    Small Business28%
    Midsize Enterprise25%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise52%
    Large Enterprise37%
    Find out what your peers are saying about Arcserve UDP vs. Zerto and other solutions. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    Arcserve UDP is ranked 47th in Backup and Recovery Software with 6 reviews while Zerto is ranked 3rd in Backup and Recovery Software with 54 reviews. Arcserve UDP is rated 6.6, while Zerto is rated 9.2. The top reviewer of Arcserve UDP writes "Backs up pretty much everything that we've got, but needs a more intuitive interface and more integrations". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup, Commvault, Veritas Backup Exec and StorageCraft ShadowXafe, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault and Azure Site Recovery. See our Arcserve UDP vs. Zerto report.

    See our list of best Backup and Recovery Software vendors.

    We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.