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Compare ArcSight Enterprise Security Manager (ESM) vs. FireEye Helix

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Featured Review
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. FireEye Helix and other solutions. Updated: November 2021.
552,407 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them.""Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo.""The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events.""Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics.""The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way.""The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean.""The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable.""The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."

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"We have been satisfied with the support.""The filters and the ability to do what you want are the most valuable features. There is nothing that you cannot do in this solution. It has all the features, which makes it very dynamic.""The product is quite mature. It's been around for a long time.""The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions.""ArcSight gives us better visibility into threats that were unknown earlier.""The user interfaces are quite good and speedy.""The solution is pretty stable.""The most useful features are directories, price, and live reporting."

More ArcSight Enterprise Security Manager (ESM) Pros »

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA.""The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform.""It is kind of simple and very easily deployable. You can start working with it very fast.""I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."

More FireEye Helix Pros »

Cons
"I would like to have the ability to create more complex dashboards.""There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space.""Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution.""Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented.""One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate.""Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs.""There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts.""The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."

More Devo Cons »

"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud.""The roadmap is not clear.""We would like the ability to easily identify either unused resources or those that are being used sub-optimally.""The stability isn't quite perfect. We occasionally run into problems.""The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better.""The customer experience could be improved.""Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4.""The solution could be more stable."

More ArcSight Enterprise Security Manager (ESM) Cons »

"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing.""We have certain challenges with integrating the SOAR platform with multiple vendors.""The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.""It should have more cloud connectors. It could also be cheaper."

More FireEye Helix Cons »

Pricing and Cost Advice
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more.""Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products.""Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs.""Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that.""It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less.""I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money.""Our licensing fees are billed annually and per terabyte.""We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."

More Devo Pricing and Cost Advice »

"There is a license required for this solution.""ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly.""It's a good price, it's one of the cheaper solutions."

More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice »

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly.""It could be cheaper, but that applies to every product."

More FireEye Helix Pricing and Cost Advice »

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Questions from the Community
Top Answer: It's very, very versatile.
Top Answer: Devo, like other vendors, doesn't charge extra for playbooks and automation. That way, you are only paying for the side… more »
Top Answer: I need more empowerment in reporting. For example, when I'm using Qlik or Power BI in terms of reporting for the… more »
Top Answer: In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
Top Answer: I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and… more »
Top Answer: The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount… more »
Top Answer: Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better… more »
Comparisons
Also Known As
Micro Focus ArcSight, HPE ArcSight, ArcSight
FireEye Threat Analytics
Learn More
Overview

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

With ArcSight, IT can:

  • Monitor IT infrastructure.
  • Manage insider security with secure identity and access control.
  • Automate compliance.
  • Monitor applications.
  • Manage security risks.
  • Identify APTs.

FireEye Helix is a cloud-hosted security operations platform that allows organizations to take control of any incident from alert to fix. Available with any FireEye solution, FireEye Helix integrates your security tools and augments them with next-generation SIEM, orchestration and threat intelligence capabilities to capture the untapped potential of security investments. Designed by security experts, for security experts, it empowers security teams to efficiently conduct primary functions, such as alert management, search, analysis, investigations and reporting.

Offer
See Devo in Action

See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

Learn more about ArcSight Enterprise Security Manager (ESM)
Learn more about FireEye Helix
Sample Customers
United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Police Bank, Verisk Analytics, Teck Resources
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider20%
Government8%
Financial Services Firm7%
REVIEWERS
Financial Services Firm34%
Comms Service Provider21%
Computer Software Company10%
Insurance Company7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider21%
Government8%
Financial Services Firm7%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider20%
Government6%
Media Company5%
Company Size
REVIEWERS
Small Business17%
Midsize Enterprise17%
Large Enterprise67%
VISITORS READING REVIEWS
Small Business48%
Midsize Enterprise15%
Large Enterprise36%
REVIEWERS
Small Business24%
Midsize Enterprise16%
Large Enterprise59%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise2%
Large Enterprise83%
No Data Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. FireEye Helix and other solutions. Updated: November 2021.
552,407 professionals have used our research since 2012.

ArcSight Enterprise Security Manager (ESM) is ranked 7th in Security Information and Event Management (SIEM) with 15 reviews while FireEye Helix is ranked 20th in Security Information and Event Management (SIEM) with 4 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.4, while FireEye Helix is rated 8.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "A mature and simple to use product, but needs a cloud deployment option". On the other hand, the top reviewer of FireEye Helix writes "We can have an API connection with any cloud, the integration is very easy". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, IBM QRadar, LogRhythm NextGen SIEM, McAfee ESM and Rapid7 InsightIDR, whereas FireEye Helix is most compared with Splunk, Microsoft Sentinel, ServiceNow Security Operations, Elastic SIEM and IBM Resilient. See our ArcSight Enterprise Security Manager (ESM) vs. FireEye Helix report.

See our list of best Security Information and Event Management (SIEM) vendors.

We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.