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Top Review
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar and other solutions. Updated: September 2021.
542,721 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo.""Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive.""The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events.""The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean.""One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful.""The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way.""The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable.""It's very, very versatile."

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"ArcSight gives us better visibility into threats that were unknown earlier.""The product is quite mature. It's been around for a long time.""The user interfaces are quite good and speedy.""The correlation feature is good.""The feature that I have found the most useful is that it can be deployed to the cloud.""The solution offers very good monitoring.""There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive.""The most useful features are directories, price, and live reporting."

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"The ability to transition from microscopic to macroscopic view, instantly, is very good.""Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure.""The most valuable features are the versatility of this solution and the variety of things you can do with it.""We are using the platform version, which I like.""The rule engine is very easy to use — very flexible.""The solution can scale.""The best part of this solution is having a third-party SOC.""It is a pretty solid product for the type that it is representing. It is a CM solution as compared to Splunk or ArcSight from HP. It is also user friendly. It comes with some internal AI as well, in which it automatically maps multiple lots from unrelated devices and makes a smart decision to link them back and create an offense based on that. It is a smart tool."

More IBM QRadar Pros »

Cons
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented.""There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler.""Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs.""The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc.""There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space.""Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution.""Technical support could be better.""From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."

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"We would like the ability to easily identify either unused resources or those that are being used sub-optimally.""The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better.""Deployment typology could be improved. Difficult to scale across all the different lines of businesses.""The roadmap is not clear.""The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud.""The stability isn't quite perfect. We occasionally run into problems.""I would like to have a feature that gives us an entire report listing what devices are integrated.""The customer experience could be improved."

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"I would like to see a better GUI.""AI is superb but need improvements.""The initial setup requires that you have somebody with the proper skill set, and it would help if the configuration were easier.""We have had problems with networking.""The user interface is a bit clunky, a bit hard to find what you need.""The solution is clunky.""The user interface is a bit difficult to get used to.""A lot of information that we receive for the devices is IP-based, but it would help if we could have a default dashboard in which we can add more details about the assets for which we are receiving the information. For example, if it is a Windows or Linux device, we only get the IP for that particular device. We don't really get the name and other details of that particular device. For that, you have to drill down into your own asset management system. It would be good to have a place where we can probably add this information so that we don't have to look into other tools."

More IBM QRadar Cons »

Pricing and Cost Advice
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less.""We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom.""I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money.""Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs.""[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more.""Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that.""Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."

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"It's a good price, it's one of the cheaper solutions.""ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly.""There is a license required for this solution."

More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice »

"It's not expensive for the resources that it gives you.""It's very expensive but it fits our budget.""It is a perpetual license that we have for the event collector. The licensing is done based on the number of events and flows that you receive on this particular device. These are perpetual licenses, which means once you purchase them, they don't expire, which means that the support to IBM is definitely renewed after every one year. We have an enterprise agreement with IBM, which puts the cost in a totally different category as compared to someone who is not an IBM partner and is approaching IBM for this solution. We were able to get massive discounts. To give you an idea, we recently purchased 30,000 event licenses, and it costs around $480,000. It is definitely not a cheap product. We have licenses for about 270,000 events per second and 3 million flows per second. All the appliances and their events and flows are basically clubbed together and charged or rather calculated through a single source. The console receives all the details from all the event processes that we have globally. So, the license that we have is a single license for 270,000 events per second and 3 million flows per second, but that can be managed centrally. I was only part of the secondary purchase, which was 30,000 events per second for about $480,000. You can calculate how much we paid for 270,000 events. Reducing its price would be a compromise. We have already used a lower-priced product in the form of NNT, but we had to get rid of it because it was not doing the job that we actually wanted to do. You get what you pay for.""I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive.""Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar.""It is costlier as compared to the other alternatives available in the market.""I think that the price is fair, but we can always say that the price could be cheaper.""It would be great if this product were cheaper."

More IBM QRadar Pricing and Cost Advice »

report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Questions from the Community
Top Answer: It's very, very versatile.
Top Answer: Devo, like other vendors, doesn't charge extra for playbooks and automation. That way, you are only paying for the side… more »
Top Answer: I need more empowerment in reporting. For example, when I'm using Qlik or Power BI in terms of reporting for the… more »
Top Answer: I'd like to see an improvement in their training and documentation. SOAR (Security Orchestration, Automation, and… more »
Top Answer: The product has plenty of features and capabilities.
Top Answer: The usability of interfaces could be improved and the solution could have better correlation services, as well as faster… more »
Comparisons
Also Known As
Micro Focus ArcSight, HPE ArcSight, ArcSight
QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar
Learn More
Overview

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

With ArcSight, IT can:

  • Monitor IT infrastructure.
  • Manage insider security with secure identity and access control.
  • Automate compliance.
  • Monitor applications.
  • Manage security risks.
  • Identify APTs.

The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.

With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.

Offer
See Devo in Action

See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

Learn more about ArcSight Enterprise Security Manager (ESM)
Learn more about IBM QRadar
Sample Customers
United States Air Force, Rubrik, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider20%
Government8%
Financial Services Firm7%
REVIEWERS
Financial Services Firm34%
Comms Service Provider21%
Computer Software Company10%
Insurance Company7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider21%
Government8%
Financial Services Firm7%
REVIEWERS
Financial Services Firm22%
Comms Service Provider12%
Security Firm8%
Transportation Company8%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider27%
Financial Services Firm7%
Government5%
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise18%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business48%
Midsize Enterprise15%
Large Enterprise37%
REVIEWERS
Small Business24%
Midsize Enterprise16%
Large Enterprise59%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise2%
Large Enterprise92%
REVIEWERS
Small Business40%
Midsize Enterprise18%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise26%
Large Enterprise48%
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar and other solutions. Updated: September 2021.
542,721 professionals have used our research since 2012.

ArcSight Enterprise Security Manager (ESM) is ranked 8th in Security Information and Event Management (SIEM) with 15 reviews while IBM QRadar is ranked 2nd in Security Information and Event Management (SIEM) with 54 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.4, while IBM QRadar is rated 8.2. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "A mature and simple to use product, but needs a cloud deployment option". On the other hand, the top reviewer of IBM QRadar writes "Provides a single window into your network, SIEM, network flows, and risk management of your assets". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, LogRhythm NextGen SIEM, McAfee ESM, NetIQ Sentinel and RSA NetWitness Logs and Packets (RSA SIEM), whereas IBM QRadar is most compared with Splunk, LogRhythm NextGen SIEM, ELK Logstash, Azure Sentinel and Exabeam Fusion SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar report.

See our list of best Security Information and Event Management (SIEM) vendors.

We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.