We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is easy to use."
"There is a good library of templates for a wide range of needs."
"The most valuable features are the ease of creating documentation, as well as charts."
"It's extremely intuitive."
"It integrates well with other Atlassian products"
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"With respect to our experiences with Confluence, we haven't had any issues."
"One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient."
"It has allowed for collaboration during the COVID-19 situation (work from home)."
"Organizing a meeting is very simple to do."
"The collaborating feature."
"The integration, ability to share documents is very good."
"Valuable screen sharing feature."
"The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great."
"Integration with document management capabilities and video conferencing."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at."
"Space maintenance could be made a little more user-friendly."
"I would like to see integration with Slack."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"The product should have a workflow with approvals out-of-the-box."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"Whiteboard should be standard rather than an app."
"With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use."
"Technical support could be improved."
"The biggest issue is web content."
"I had to type the team members versus being able to set up a team's group of names as you can do with Outlook."
"The solution should fix the ease of use directly outside of the office environment. Right now, unless I'm at my office desktop, it's hard to access it."
"The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience."
"After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files."
"The issues I have with the pricing are in respect to the add-ons."
"The price of the on-premises data center version is too expensive."
"When you purchase this solution you get some support."
"For us, it's free to use. We don't pay any licensing."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"The pricing for Teams is very competitive."
"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 9 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 25 reviews. Atlassian Confluence is rated 7.8, while Microsoft Teams is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Microsoft Teams writes "Continuous stream of significant improvements Simple conferencing, seamless integration with Outlook and easy to use on mobile devices". Atlassian Confluence is most compared with Office 365, SharePoint, Zendesk Guide, Microsoft OneDrive and Drupal, whereas Microsoft Teams is most compared with Symphony, Avaya Spaces, SharePoint, HCL Connections and Chatter. See our Atlassian Confluence vs. Microsoft Teams report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.