We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features is its design documentation abilities."
"It is easy to use."
"The most valuable features are the ease of creating documentation, as well as charts."
"With respect to our experiences with Confluence, we haven't had any issues."
"It's extremely intuitive."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results."
"The most valuable feature for me was the different channels."
"The feature that I have found most valuable is communication between team members."
"The most valuable features are video conferencing and sharing content during meetings."
"The most valuable feature is the screen sharing, which works well."
"Slack makes it easy for employees to contact each other and exchange documents or information."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at."
"The product should have a workflow with approvals out-of-the-box."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"I would like to see integration with Slack."
"Space maintenance could be made a little more user-friendly."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time."
"Slack does not have videoconferencing capabilities, which would have been nice."
"I would like the text in chat to be more customizable."
"Customization is something that Slack is lacking."
"I have found it cumbersome to create and set up groups, or channels."
"I would like the in-meeting content sharing facility to be improved."
"When you purchase this solution you get some support."
"The issues I have with the pricing are in respect to the add-ons."
"The price of the on-premises data center version is too expensive."
"For us, it's free to use. We don't pay any licensing."
"We use the free version that does not have a license."
Earn 20 points
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 9 reviews while Slack is ranked 4th in Enterprise Social Software with 6 reviews. Atlassian Confluence is rated 7.8, while Slack is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A clean and efficient communications platform that is good for large teams". Atlassian Confluence is most compared with Microsoft Teams, Office 365, SharePoint, Zendesk Guide and Mindjet MindManager, whereas Slack is most compared with Symphony, ChatWork, SharePoint, Chatter and Huddle. See our Atlassian Confluence vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.