We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"With TrafficInsights, we can view the information and do something with it. In the past, we couldn't easily find that information."
"It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots."
"Its network discovery capabilities are very impressive. The discovery piece is amazing. I don't know if they have an AI or some type of advanced intelligence inside of their program that helps with the discovery piece. I haven't seen anything that discovers products that well and is able to label them, tag them, and pull as much information about them. I don't know what drives that engine, but I'm just absolutely blown away by it. It is cool."
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much."
"The TrafficInsights feature not only shows me network bandwidth usage without the need for expensive, in-line traffic decryption, but it gives me which device is using the most traffic. It ranks devices by which are using the most CPU, memory, storage, and it keeps those up to date, non-stop."
"The traffic insights feature shows us our network bandwidth usage without the need for expensive inline traffic decryption. It's very important to us. Knowing exactly what's going on, what traffic is flowing over my network is very much an important thing for me to know. We know that policies and procedures are being followed. And so we know that nobody is doing anything that they shouldn't be doing on a company network."
"The other element that it's helped us with is in predicting the future. And another thing that it allows us to do very easily is to track our bandwidth usage that's going in and out of each of the data centers. We've been able to use that information to trend and predict when we need to get upgrades in place. Funny enough, we have an order now where we're increasing our connectivity at one of our data centers tenfold and that's being driven because Auvik's enabled us to understand that we're rapidly approaching our threshold."
"It has a good syntax to put the commands in and get information out of."
"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case."
"I use the filters very often, to determine what type of traffic I am looking for. The use of filter allows traffic to be segmented so that a value can be looked at individually apart from the other traffic."
"Currently, with Auvik's support, I'm troubleshooting some of the information gathered on Cisco devices through SNMP V3. Auvik is not able to pull some of the important information that it uses to draw the map, which is kind of shocking because it is Auvik. So, it is their platform, and it is monitoring Cisco devices, which are obviously very prevalent in the world. Auvik is having a hard time gathering such important information over SNMP V3, which is a networking standard, and on super popular device brand and model. They're actively working with me on that piece. It seems that network device management using SNMP V3 could use a little tuning."
"It would be cool if they came out with an app, but running the browser isn't bad."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."
"A room for improvement would be integration with our help desk system."
"It needs flexibility for the pooling of information. Because it is fully automated, it is pooling everything from the device from a given category. There is no way to exclude things that are not important or if you want to temporarily remove them to see statistics of other things. For example, we get about 100 MB from Auvik. We are unable to limit this. We would rather stop monitoring something, since some features will always give you alerts, because they shouldn't be monitored. However, it is impossible to exclude them, e.g., the internal interface. If somebody disconnects the device from the internal interface, we get an alert. So, this is something that is really painful for us. More flexibility would solve most of our issues."
"If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing."
"Some of the automation pieces for discovery still need a little bit more improvement. I wouldn't mind seeing some more security features as that's the world we're driving into. I know Auvik probably wants to try to keep itself separate because that's its brand, but even if they brought on board another brand that was able to plug into them, it would benefit us. It would lower some more network security costs if as a company, they are a one-stop shop. They have already got the network piece going. If they improved in that area and focused a lot on that, they would gain me as a customer, and they would probably gain a lot of others."
"The system could be improved upon by adding a better and more powerful data processing engine."
"The only thing that I don't like is sometimes there is an update, and something that I was using is either no longer there or it has changed."
"Its user interface was a little less friendly. They can make its user interface a little bit more friendly. It is for technical people, and most of the technical people would be able to figure it out, but it would be good to improve its user interface. They can maybe build artificial intelligence into it. Currently, it takes a lot of manpower to analyze and dissect all the data."
"It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes."
"Auvik is billed by network device. They bill our firewalls and networks. However, there are devices that are not subject to billing in our environment, such as PCs, phones, and printers."
"The pricing is by device. We have 75 devices, which is a little more than we really need. With school and volume discounts, it is still a little over $16,000 annually. Our WiFi access points are not being billed, but all our switches and routers are."
"I'd say Auvik's price is reasonable. I don't know how much we paid for the old one, so I can't compare the two. But I think it's a good value, considering all the time saved and the information you can get from it."
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."
"We have licenses per year. It is on a network device, so we pay for switches and firewalls. Everything else is included, e.g., computers, access points, and printers."
"As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced."
"The cost for all the devices that we were billed at in my last job was about $2500 annually. It wasn't much. It has the most reasonable pricing as compared to any product out there. I can't complain. It is amazing. It allows me to bundle inside the package what I charge customers per user per month. I don't charge them per device anymore. That's not how we do things in the industry. It is per user per month. The way Auvik is charging us allows me to do it. For example, if they charge $250 for a certain number of seats, I'm just going to write the costs onto per user per month. I have a few leftover licenses to use, which allows me to go out and make some more sales and give some freebies at some shows. So, it makes me very flexible. I am very happy with it. It is billed by network devices. You could choose which billable device you want. What is really nice is that if you don't want one switch to be billable and the other one to be billable, you can do that. You just won't have the features that the billable switch has, which isn't horrible. Sometimes, you don't need that. What I'm really happy about is that Auvik doesn't force things on you and doesn't say, "You have to have all of this," and that's a great business model."
"This is an open-source product that can be used free of charge."
"It is free."
Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.
Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial
Auvik is ranked 2nd in Network Troubleshooting with 21 reviews while Wireshark is ranked 3rd in Network Troubleshooting with 3 reviews. Auvik is rated 9.0, while Wireshark is rated 10.0. The top reviewer of Auvik writes "Incredibly easy to use, cuts our resolution time, and automatically takes care of configuration management and backups". On the other hand, the top reviewer of Wireshark writes "Filters enable traffic to be segmented so that a value can be looked at individually apart from the other traffic". Auvik is most compared with SolarWinds NetFlow Traffic Analyzer, LogicMonitor, Meraki Dashboard, BMC TrueSight Operations Management and Ixia Hawkeye, whereas Wireshark is most compared with SolarWinds NPM, PRTG Network Monitor, Zabbix, Nagios XI and ManageEngine OpManager. See our Auvik vs. Wireshark report.
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