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Barracuda Email Security Gateway vs IceWarp comparison

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Featured Review
Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: January 2022.
563,208 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."

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"The link protection and anti-phishing features are great.""There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions.""The solution is scalable.""It is very simple to whitelist addresses.""The solution's anti-spam features are its most valuable aspect.""The anti-spamming, anti-fishing features are great.""It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend.""The most valuable feature is the Antispam services, which are the basic services of spam device"

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"Its price is the most valuable. It is definitely one of the lowest price solutions.""It has great communication capabilities for team chatting and web conferences.""IceWarp has multiple applications that are easy to use for many people."

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Cons
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""The reporting functionality needs to be improved.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."

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"This product can always be made more secure.""Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users.""The DMARC security is somewhat weak and could be strengthened.""The scalability needs improvement, it's the only feature that is required.""We would like to have a local support center in India so that they are operating in the same time zone and speak the same language.""The reporting can be improved.""The deep scanning feature needs to be improved.""The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."

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"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""Our customers sometimes have problems receiving mail.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

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Pricing and Cost Advice
  • "You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "The pricing for the product is fine."
  • "The licensing fees are part of a bundled support package that we pay for."
  • "We pay between $8 and $10 USD per user per month."
  • "The licensing cost is competitive, it's not too high and not too low."
  • "The solution requires a license and we pay annually."
  • "It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
  • "We paid for an annual license."
  • "There is an annual license required for this solution."
  • More Barracuda Email Security Gateway Pricing and Cost Advice →

  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • More IceWarp Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Email Security solutions are best for your needs.
    563,208 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a… more »
    Top Answer: 
    We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that… more »
    Top Answer: 
    We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the… more »
    Top Answer: 
    There are limited administration controls that should be improved. Additionally, the reports available currently are not… more »
    Top Answer: 
    IceWarp has multiple applications that are easy to use for many people.
    Top Answer: 
    The license is based on the number of users. With all of the features that are available for the users included with the… more »
    Top Answer: 
    It is underdeveloped with so many features that are available. There are no requirements for new features at this time… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Barracuda Spam and Virus Firewall
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    With the Barracuda Email Security Gateway, protecting against inbound malware, spam, phishing, and Denial of Service attacks ensures that business productivity isn’t impacted by attacks through the email system. Powerful and customizable policies enable further enforcement of detailed requirements that govern inbound email messages.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Offer
    Learn more about Cisco Secure Email
    Learn more about Barracuda Email Security Gateway
    Learn more about IceWarp
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company23%
    Government6%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm27%
    Manufacturing Company20%
    Energy/Utilities Company13%
    Construction Company7%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company21%
    Government6%
    Educational Organization4%
    VISITORS READING REVIEWS
    Comms Service Provider42%
    Computer Software Company17%
    Government6%
    Media Company4%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise24%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise23%
    Large Enterprise69%
    REVIEWERS
    Small Business52%
    Midsize Enterprise24%
    Large Enterprise24%
    REVIEWERS
    Small Business77%
    Midsize Enterprise15%
    Large Enterprise8%
    Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: January 2022.
    563,208 professionals have used our research since 2012.

    Barracuda Email Security Gateway is ranked 4th in Email Security with 17 reviews while IceWarp is ranked 5th in Email Applications with 3 reviews. Barracuda Email Security Gateway is rated 7.8, while IceWarp is rated 8.6. The top reviewer of Barracuda Email Security Gateway writes "Get rid of your spam concerns and be more productive with the help of this product". On the other hand, the top reviewer of IceWarp writes "Feature-rich, stable, easy to use, easy to set up with Outlook Sync, and good collaboration". Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Microsoft Defender for Office 365, Fortinet FortiMail Cloud, Proofpoint Email Protection and Check Point Anti-Spam and Email Security Software Blade, whereas IceWarp is most compared with Microsoft Exchange, Zimbra Collaboration, G Suite Enterprise, Kerio Connect and Proofpoint Email Protection.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.