We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"The most valuable feature is signature-based malware detection."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The Ultra is a valuable feature."
"The performance is great."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. Our security has become stronger. This has been a reliable solution for our company."
"The most valuable features are the solution's thorough detection and ease of use."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"The advanced direct control on offer is excellent."
"SandBlast Agent is always working in the background collecting sensitive data, forensics, and notifying users whenever there is a chance of a brute-force attack into our systems. Otherwise, it has been protecting our data at various geographies along with the endpoints that we set up on the cloud. They have been able to filter out or thwart any attacks from the very word, "Go," and make our work very safe and smooth."
"It's pretty complete for preventing threats to endpoints. Its capabilities are great."
"In terms of network usage, it actually reduced the amount of malicious attacks that we had. Before, we really didn't have a secure network. Each endpoint had to protect itself and probably most of them were not actually protected. Now, it's an entire process in which we've been able to cut down significantly the amount of malicious attacks by 60 percent that we get in the organization. It helps us to adequately monitor what has been going on with our network traffic and stopping individual attacks from accessing certain sites where we want to have restrictions or limitations."
"One of the coolest features is that it provides an HTML report on the laptop and the endpoint console for the administrator."
"We were under an attack in our environment, and the Check Point response was good because we didn't lose anything."
"Check Point Endpoint Security helps us ensure device control and security. It helps us make sure users can access only the network resources they should be accessing and keep malware to a minimum."
"There's the possibility of being able to do the administration from the Check Point portal, maintaining control and visibility of the different security events at all times."
"The graphical interface is very easy to use and intuitive, which greatly facilitates the work and greatly facilitates the work and the location of threats on the users' computers."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"The technical support is very slow."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"Using this product requires quite a bit of training, which is hard to get."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"While the solution is secure, it could have better integration."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"It gives you an alert for malicious sites, which, after searching on the Google database, don't come out to be the same."
"An additional feature I would like to see involves the VPN."
"Support's service and the response times can be improved. The triaging of the tickets takes a long time and the tickets are only resolved with escalations."
"SandBlast Agent had moments in which it had a high load, we escalated it to the CheckPoint support that helped us to stabilize it. We had a problem with the parameterization of the solution. Once corrected by following the CheckPoint instructions, everything worked normally again."
"It needs more documentation and better ease of deployment. For documentation, it needs more information about integrating the endpoints on SandBlast Agent mobile as well as on desktop platforms."
"They could be focused on the analysis of USB devices."
"There are still functionalities that I have not been able to fully test and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"Tech Support must be better."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"As I am on a different model, my clients pay me on a monthly basis."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"There are different packages available that vary in terms of licensing fees."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
"In terms of licensing, have a buffer zone around your projects in terms of the amount of endpoints that you want to have. You can always have more, but it is best to leave room for a little increase or growth."
"The cost is huge compared to other products that are available on market."
"One of the key factors that made us go with this solution was the pricing. On the licensing part, there was an initial complementary set of licenses offered in the initial onboarding package, either 15 or 20. Then, we had some complementary licenses in the initial purchase of the package. That was pretty useful."
"There are three different licensing models including basic, advanced, and complete, and it needs to be selected according to the endpoint."
"Initial monies replacing all AVs with a single product is about £10k."
"The price is good."
"The licensing cost for Check Point is $3 USD or $4 USD per end-user."
"The solution is too pricey."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Bitdefender GravityZone's ENDPOINT SECURITY TOOLS intelligent security agent assesses the host machine at installation to self-configure to optimal form, and adapts its behavior according to endpoint accessibility. Security administrators allocate resources to security tasks through policies per groups of machines. They can set security tools to work on a local machine, or they can decide to rely more on Bitdefender Global Protective Network, or totally offload security to security servers.
Check Point Harmony is the industry’s first unified security solution for users, devices and access.
The solution protects devices and internet connections from the most sophisticated attacks while ensuring Zero-Trust Access to corporate applications.
Bitdefender GravityZone Ultra is ranked 8th in Endpoint Detection and Response (EDR) with 13 reviews while Check Point Harmony Endpoint is ranked 7th in Endpoint Detection and Response (EDR) with 30 reviews. Bitdefender GravityZone Ultra is rated 9.0, while Check Point Harmony Endpoint is rated 9.2. The top reviewer of Bitdefender GravityZone Ultra writes "Great security with excellent standard policies and extremely stable". On the other hand, the top reviewer of Check Point Harmony Endpoint writes "Enables us to integrate endpoints into our IPS and we are seeing things which, without this tool, we would be exposed to". Bitdefender GravityZone Ultra is most compared with SentinelOne, CrowdStrike Falcon, Sophos Intercept X, Kaspersky Endpoint Security for Business and Blackberry Protect, whereas Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Cortex XDR by Palo Alto Networks and Carbon Black CB Defense. See our Bitdefender GravityZone Ultra vs. Check Point Harmony Endpoint report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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