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Featured Review
Find out what your peers are saying about Bitglass vs. Zscaler Internet Access and other solutions. Updated: November 2021.
554,873 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective.""Overall, it is a very good solution. It is a simple solution and very easy to set up.""The weekly reportings are great. The investigation is super and the application management is equally great.""The solution is very easy to manage. We found the initial setup, for example, to be quite simple.""We've found it to be stable and good for our customers.""I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users.""The implementation is pretty easy.""Some clients only want DNS security, while others want more of the advanced features that it has available."

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"The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications.""The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations. When people are trying to access the SaaS solution, it protects us from downloading any of that data and experiencing any type of attacks""We are able to verify what is getting saved out onto the cloud. It allows us to have some DLP rules, since we have to be HIPAA compliant. If some personal health information has been uploaded to Office 365, then we are able to detect that sort of thing and account for it. We have set up rules to prevent people from doing that.""The initial setup was straightforward, which was a huge win. That mostly goes to the fact that they are agentless. We didn't have to sit there deploying thousands of agents and all the things that go along with that type of deployment. We were up and running very quickly.""The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them. It's also easy to use the product as it does so much.""The solution is very good when it comes to securing us against data leakage, because of the other proxy. It also has API scanning or data at rest. It inspects data in motion, which is the proxy, and then it has the data at rest, which is the API scanning. We can inspect for anything we want: file fingerprinting, PHI-sensitive data, PCI-sensitive data. It does not matter. We can usually find it and block it in transit and do our remediation with it. It could either be block, encrypt, or allow and watermark the file to follow it and see where it goes. It allows for those different scenarios."

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"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""The VPN is valuable, as the whole technology is very different from a traditional VPN.""For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.""The scanning feature is impressive, because they do not introduce a big latency to the traffic.""The security is excellent.""Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."

More Zscaler Internet Access Pros »

Cons
"Cisco Umbrella should introduce an on-premises device.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products.""It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available.""The pricing could always be a little bit better.""We would like to see the enhancements made to the EDR, as we see features that are running endpoint management.""It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."

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"Integration into different multi-factor authentication tools. On their page, they tout Duo, but I don't use Duo. I use another vendor. Not that they don't interact, but it takes a little bit more doing. Any amount of efficiencies here would help.""In our environment, when an Active Directory password changes, we tend to have some latency issues with access. It takes about 15 minutes before that password is accessible through Bitglass after the change. That would be the major thing I see as a negative.""I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is really the only thing they do. What I would like to see them do is to scan machines, workstations and servers, for information we might not want on those machines. That would be huge.""Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There didn't seem like there was the right level of communication within the Bitglass organization. Once we brought the issues up at a higher level, then they were resolved.""Their new SASE (secure access service edge) product would have been the one thing I would have requested. Now that they have that platform, I'd like to see it as integrated and seamless as possible with the core product. That's what they're working towards and that's where we're seeing the advancements."

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"I would like to see more training and video documentation.""There are a few features that are not compatible with the Azure cloud.""I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.""I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.""The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."

More Zscaler Internet Access Cons »

Pricing and Cost Advice
"There are three models for licensing with different feature sets.""Cisco uses subscription models for the pricing and there are three subscription plans.""The price could be lower.""It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high.""The licensing fee is paid on a yearly basis.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""The licensing part for Umbrella is really flexible.""Pricing depends on the automation requirements of the organization."

More Cisco Umbrella Pricing and Cost Advice »

"There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid exactly what the invoices have said. We signed a three-year contract and not gone above it.""Typically, the longer you price forward, the better off you're going to be. They have been very willing to work with us on pricing.""We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance."

More Bitglass Pricing and Cost Advice »

"The pricing is fair based on its competitive market.""The price is competitive. It's not cheap and it's not expensive."

More Zscaler Internet Access Pricing and Cost Advice »

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Questions from the Community
Top Answer:  Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
Top Answer: Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
Top Answer: I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It… more »
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Top Answer: We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify… more »
Top Answer: For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances… more »
Comparisons
Also Known As
OpenDNS
Bitglass Next-Gen CSG
ZIA
Learn More
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

The Bitglass OmniTM multi-protocol proxy architecture ensures that all data, whether accessed from a managed or unmanaged device, is subject to the visibility and control required by the organization, while simultaneously preserving employee privacy across personal applications. Omni Agentless, Bitglass’ reverse proxy capability, leverages patent pending AJAX-VM technology to ensure application resilience. Competitive CASBs either rely entirely on cumbersome agent-based forward proxy solutions, or suffer from breakages and downtime as cloud providers update and change their applications.

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

For more details: 
https://www.zscaler.com/produc...

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Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
UNC-Charlotte
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company9%
Comms Service Provider9%
Security Firm6%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company26%
Financial Services Firm6%
Government5%
REVIEWERS
Healthcare Company25%
Financial Services Firm25%
Non Profit13%
Insurance Company13%
VISITORS READING REVIEWS
Computer Software Company51%
Comms Service Provider11%
Manufacturing Company5%
Energy/Utilities Company4%
REVIEWERS
Comms Service Provider33%
Engineering Company11%
Manufacturing Company11%
Construction Company11%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider24%
Financial Services Firm6%
Government5%
Company Size
REVIEWERS
Small Business39%
Midsize Enterprise25%
Large Enterprise36%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise20%
Large Enterprise64%
REVIEWERS
Small Business25%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business70%
Midsize Enterprise11%
Large Enterprise18%
REVIEWERS
Small Business44%
Midsize Enterprise11%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise14%
Large Enterprise73%
Find out what your peers are saying about Bitglass vs. Zscaler Internet Access and other solutions. Updated: November 2021.
554,873 professionals have used our research since 2012.

Bitglass is ranked 4th in Secure Web Gateways (SWG) with 6 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 6 reviews. Bitglass is rated 8.6, while Zscaler Internet Access is rated 8.8. The top reviewer of Bitglass writes "Enabled us to go to the cloud while accounting for HIPAA and PCI compliance". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". Bitglass is most compared with Netskope CASB, Microsoft Defender for Cloud Apps, McAfee MVISION Cloud, iboss and Forcepoint Secure Web Gateway, whereas Zscaler Internet Access is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, Microsoft Defender for Cloud Apps, Palo Alto Networks WildFire and Fortinet FortiGate. See our Bitglass vs. Zscaler Internet Access report.

See our list of best Secure Web Gateways (SWG) vendors.

We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.