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BMC Client Management vs ManageEngine Desktop Central comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of the solution are patch management and software license management."

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"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way.""The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable.""It's a complete product that allows you to remote troubleshoot, has an inventory of systems.""The initial setup is pretty straightforward.""ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it.""One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent.""The solution is time-saving and resource-saving.""The initial setup is easy."

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Cons
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

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"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added.""There are occasional glitches.""I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time.""The solution isn't fully stable, and, when it goes down, it's hard to get it up and running.""Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added.""The solution should be better at integrating with other solutions.""Documentation could improve so we don't need to create the support requests first.""The solution lacks some configuration."

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Pricing and Cost Advice
  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
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    Questions from the Community
    Top Answer: 
    The most valuable features of the solution are patch management and software license management.
    Top Answer: 
    The solution could be improved with additional support. They have support for patching for Windows only. If they provide support for Linux patching as well, it would be good because many customers… more »
    Top Answer: 
    ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer: 
    The initial setup is pretty straightforward.
    Top Answer: 
    The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
    Ranking
    Views
    1,085
    Comparisons
    886
    Reviews
    1
    Average Words per Review
    465
    Rating
    9.0
    Views
    8,446
    Comparisons
    6,400
    Reviews
    20
    Average Words per Review
    879
    Rating
    8.4
    Comparisons
    Also Known As
    BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
    Desktop Central, ManageEngine Desktop Management MSP
    Learn More
    Overview

    Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

    A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

    Offer
    Learn more about BMC Client Management
    Learn more about ManageEngine Desktop Central
    Sample Customers
    Charter Manufacturing
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider24%
    Government8%
    Energy/Utilities Company7%
    REVIEWERS
    Financial Services Firm18%
    Manufacturing Company11%
    Non Profit7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Comms Service Provider30%
    Computer Software Company19%
    Government8%
    Manufacturing Company4%
    Company Size
    No Data Available
    REVIEWERS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise52%

    BMC Client Management is ranked 2nd in Mobile Device Management (MDM) with 1 review while ManageEngine Desktop Central is ranked 1st in Client Desktop Management with 21 reviews. BMC Client Management is rated 9.0, while ManageEngine Desktop Central is rated 8.4. The top reviewer of BMC Client Management writes "Low cost solution with multiple features in one place". On the other hand, the top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". BMC Client Management is most compared with Microsoft Endpoint Configuration Manager, Microsoft Intune, BigFix and VMware Workspace ONE, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Google Cloud Identity.

    We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.