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BMC Client Management vs Microsoft Intune comparison

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of the solution are patch management and software license management."

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"We have not experienced any bugs or glitches with this solution.""This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.""Maturity makes it a stable product.""Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution.""Remote Wipe and Autopilot is one of the best features.""I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management.""The conditional access policies that we set up are very useful.""As the solution is a software as a service, the scalability is unlimited."

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Cons
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

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"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients.""The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune.""The reporting needs to be a bit more interactive.""It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing.""There is no catalog for mobile access management (MAM) security.""The configuration and pricing can be improved.""When Microsoft Intune is used with different android devices it does not always work as it is supposed to.""I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."

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Pricing and Cost Advice
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • "The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
  • "The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
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    Questions from the Community
    Top Answer: 
    The most valuable features of the solution are patch management and software license management.
    Top Answer: 
    The solution could be improved with additional support. They have support for patching for Windows only. If they provide support for Linux patching as well, it would be good because many customers… more »
    Top Answer: 
    Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: 
    Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer: 
    Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Ranking
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    1,085
    Comparisons
    886
    Reviews
    1
    Average Words per Review
    465
    Rating
    9.0
    Views
    50,538
    Comparisons
    37,581
    Reviews
    43
    Average Words per Review
    573
    Rating
    7.7
    Comparisons
    Also Known As
    BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
    Intune, MS Intune
    Learn More
    Overview

    Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

    Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:

    • Manage the mobile devices your workforce uses to access company data.
    • Manage the mobile apps your workforce uses.
    • Protect your company information by helping to control the way your workforce accesses and shares it.
    • Ensure devices and apps are compliant with company security requirements.
    Offer
    Learn more about BMC Client Management
    Learn more about Microsoft Intune
    Sample Customers
    Charter Manufacturing
    Mitchells and Buzzers, Callaway
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider24%
    Government8%
    Energy/Utilities Company7%
    REVIEWERS
    Computer Software Company21%
    Financial Services Firm16%
    Pharma/Biotech Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Government7%
    Manufacturing Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business26%
    Midsize Enterprise12%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise19%
    Large Enterprise65%

    BMC Client Management is ranked 2nd in Mobile Device Management (MDM) with 1 review while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 54 reviews. BMC Client Management is rated 9.0, while Microsoft Intune is rated 7.8. The top reviewer of BMC Client Management writes "Low cost solution with multiple features in one place". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". BMC Client Management is most compared with Microsoft Endpoint Configuration Manager, ManageEngine Desktop Central, BigFix and VMware Workspace ONE, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Desktop Central, IBM MaaS360 and Google Cloud Identity.

    We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.