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Featured Review
Find out what your peers are saying about Carbon Black CB Defense vs. Sophos Intercept X and other solutions. Updated: November 2021.
552,305 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""It is a very stable program.""The solution's integration capabilities are excellent. It's one of the best features.""The entirety of our network infrastructure is Cisco and the most valuable feature is the integration.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."

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"It is stable and easy to set up.""The initial setup is very easy.""I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent.""Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading.""It has intelligent learning behind it and we have been very successful in preventing attacks.""Technical support is excellent.""Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components.""The visibility provided has been great."

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"The initial setup is pretty straightforward.""The most valuable feature is the behavioral, non-signature-based threat detection.""The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets.""The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer.""I have found the most valuable feature to be the EDR.""Anti-virus captures malicious threats and an aggressive next generation firewall.""There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours.""It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect."

More Sophos Intercept X Pros »

Cons
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal.""Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."

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"In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption.""Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality.""The EDR portion could be better. I'm not a big fan, but it works.""This solution could have greater granular control on how certain applications work.""The GUI and reporting should be addressed and the product's administration features need fine tuning.""Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use.""With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue.""When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."

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"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it.""Mobile device management is a challenging area, and it can be improved. Some areas in the DLP solution can also be improved. It has the DLP capability, but it is not an all-out DLP program. I would like to see them improve the DLP solution in terms of reporting and possibly network monitoring. Currently, they only do the reporting parts of it.""This solution is not in the high ratings on many of the top review sites. This solution has to be near the top for me to continue using it.""I would like to have a built-in firewall, rather than having to integrate one.""The ADR functionalities feel like they aren't mature enough. It hasn't been a long time since Sophos has offered reproduction. Due to the fact that it's so young, it has fewer functionalities than other and more mature ADR solutions.""The initial setup can be a bit challenging.""The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays.""Sophos has a lot of different features. Some of them are tied to different clients, which may mean that different prices or licenses have to be added on. It can be a little bit confusing if you're not familiar with the logic of how they work. They can make it a little bit clearer."

More Sophos Intercept X Cons »

Pricing and Cost Advice
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds.""We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."

More Cisco Secure Endpoint Pricing and Cost Advice »

"The price for the solution is completely at government level, meaning one which is very high.""We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100.""The pricing [is] more or less the same as other similar solutions.""It's reasonable in price"

More Carbon Black CB Defense Pricing and Cost Advice »

"Licensing costs are not expensive.""One can pay for the license annually, or at two and five year intervals.""You can purchase a license for one to three years.""We have an annual subscription.""When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work.""You are able to purchase more licenses for the number of devices or servers that you require. There are many other features available but our license does not include them, such as XDR, which is endpoint detection and response. We have not explored the new features as of yet but plan to in the coming future.""We have bought a three-year license.""You can pay monthly, but most of our customers choose annual subscriptions because they are less expensive."

More Sophos Intercept X Pricing and Cost Advice »

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Questions from the Community
Top Answer: The most valuable feature is signature-based malware detection.
Top Answer: Licensing fees are on a yearly basis and I am happy with the pricing.
Top Answer: The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
Top Answer: Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
Top Answer: I think the one thing you want to do is to review how much each solution will help you reduce your investigative… more »
Top Answer: IMO, it depends on whether you have abilities to validate and/or correlate telemetries - these guys brings out quite a… more »
Top Answer: Bonjour Monsieur, Pour le cas de Sophos InterceptX le déploiement est selon un demarché très aisée et d’une façon… more »
Top Answer: It is one of the best in terms of technicality.
Top Answer: It is an annual subscription, rather than a monthly one. It's paid annually. You can pay monthly, but most of our… more »
Comparisons
Also Known As
Cisco AMP for Endpoints
Bit9, Confer
Intercept X
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.

Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.

Offer
Learn more about Cisco Secure Endpoint
Learn more about Carbon Black CB Defense
Learn more about Sophos Intercept X
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Flexible Systems
Top Industries
REVIEWERS
Healthcare Company19%
Government13%
Manufacturing Company13%
Financial Services Firm6%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company23%
Government7%
Financial Services Firm5%
REVIEWERS
Manufacturing Company13%
Construction Company13%
Wholesaler/Distributor13%
Healthcare Company13%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider16%
Government6%
Financial Services Firm5%
REVIEWERS
Financial Services Firm15%
Healthcare Company12%
Manufacturing Company12%
Insurance Company8%
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company20%
Government7%
Educational Organization5%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise46%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise21%
Large Enterprise51%
REVIEWERS
Small Business47%
Midsize Enterprise6%
Large Enterprise47%
VISITORS READING REVIEWS
Small Business39%
Midsize Enterprise23%
Large Enterprise38%
REVIEWERS
Small Business60%
Midsize Enterprise19%
Large Enterprise21%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise31%
Large Enterprise41%
Find out what your peers are saying about Carbon Black CB Defense vs. Sophos Intercept X and other solutions. Updated: November 2021.
552,305 professionals have used our research since 2012.

Carbon Black CB Defense is ranked 8th in Endpoint Protection for Business (EPP) with 21 reviews while Sophos Intercept X is ranked 7th in Endpoint Protection for Business (EPP) with 51 reviews. Carbon Black CB Defense is rated 7.6, while Sophos Intercept X is rated 8.4. The top reviewer of Carbon Black CB Defense writes "Centralization via the cloud allows us to protect and control people working from home". On the other hand, the top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". Carbon Black CB Defense is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Carbon Black CB Response and Secureworks Red Cloak Threat Detection and Response, whereas Sophos Intercept X is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne and Seqrite Endpoint Security. See our Carbon Black CB Defense vs. Sophos Intercept X report.

See our list of best Endpoint Protection for Business (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.

We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.