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Compare Carbon Black CB Defense vs. Symantec End-User Endpoint Security

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Featured Review
Find out what your peers are saying about Carbon Black CB Defense vs. Symantec End-User Endpoint Security and other solutions. Updated: November 2021.
552,407 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""It is a very stable program.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""The solution's integration capabilities are excellent. It's one of the best features.""The entirety of our network infrastructure is Cisco and the most valuable feature is the integration.""The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."

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"You can deploy it through the cloud so that even if your stuff is outside of your controlled environment, you are still under control, based on the policies you create. The policies are controlled through the cloud. For example, if I don't allow anyone to do a certain activity or to install a particular app, and a consultant or a partner who is not part of our environment is doing so, it will stop them as well.""I like its reporting.""Technical support is excellent.""The threat analysis functionality is good.""The EDR and reports were helpful in improving our organization.""The visibility provided has been great.""Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading.""I like the historical features, interface, and integration."

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"The anti-virus and firewall policies are the most valuable features of this solution.""The solution is easy to use""This product is valuable for ransomware protection, general malware protection, and network exploitation protection.""Some important features that are included are the built-in firewall and device control.""The single-pane management is the solution's most valuable feature. It makes administrative control very easy.""The product blocks computer viruses.""It's good for large organizations. It's able to handle a lot of users.""The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."

More Symantec End-User Endpoint Security Pros »

Cons
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.""The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.""The technical support is very slow.""Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."

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"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use.""I would like to see improvements made so that we can better see all of the processes.""The solution needs better overall compatibility with other products.""The GUI and reporting should be addressed and the product's administration features need fine tuning.""In the next release, it would help if we can get better control over containers.""Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality.""The feature set for the firewall needs improvement.""With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."

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"The whitelisting feature does not work as expected.""Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product.""It can maybe send notifications when there is an update and everything is successful.""The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require.""More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec.""It would be perfect if it is capable of detecting or checking ransomware.""It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence.""In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."

More Symantec End-User Endpoint Security Cons »

Pricing and Cost Advice
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.""The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing.""Licensing fees are on a yearly basis and I am happy with the pricing.""We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."

More Cisco Secure Endpoint Pricing and Cost Advice »

"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100.""The pricing [is] more or less the same as other similar solutions.""It's reasonable in price""The price for the solution is completely at government level, meaning one which is very high."

More Carbon Black CB Defense Pricing and Cost Advice »

"One great benefit is we do not need to activate a license for every endpoint. The price is fair.""Its price is fair.""Licensing is based on a yearly subscription.""The price of the solution could be less expensive.""The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat.""They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription.""The EDR options are costlier than other products.""When it comes to pricing, Sophos is preferrable to Symantec."

More Symantec End-User Endpoint Security Pricing and Cost Advice »

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Questions from the Community
Top Answer: The most valuable feature is signature-based malware detection.
Top Answer: Licensing fees are on a yearly basis and I am happy with the pricing.
Top Answer: The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
Top Answer: Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
Top Answer: I think the one thing you want to do is to review how much each solution will help you reduce your investigative… more »
Top Answer: IMO, it depends on whether you have abilities to validate and/or correlate telemetries - these guys brings out quite a… more »
Top Answer: Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very… more »
Top Answer: We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
Top Answer: Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application… more »
Comparisons
Also Known As
Cisco AMP for Endpoints
Bit9, Confer
Symantec EPP, Symantec Endpoint Protection (SEP)
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.

Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

Offer
Learn more about Cisco Secure Endpoint
Learn more about Carbon Black CB Defense
Learn more about Symantec End-User Endpoint Security
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Top Industries
REVIEWERS
Healthcare Company19%
Government13%
Manufacturing Company13%
Financial Services Firm6%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company23%
Government7%
Financial Services Firm5%
REVIEWERS
Computer Software Company13%
Healthcare Company13%
Manufacturing Company13%
Wholesaler/Distributor13%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider16%
Government6%
Financial Services Firm5%
REVIEWERS
Financial Services Firm12%
Pharma/Biotech Company9%
Manufacturing Company7%
University6%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider22%
Government7%
Financial Services Firm4%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise46%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise21%
Large Enterprise51%
REVIEWERS
Small Business47%
Midsize Enterprise6%
Large Enterprise47%
VISITORS READING REVIEWS
Small Business39%
Midsize Enterprise23%
Large Enterprise38%
REVIEWERS
Small Business41%
Midsize Enterprise22%
Large Enterprise37%
VISITORS READING REVIEWS
Small Business35%
Midsize Enterprise16%
Large Enterprise49%
Find out what your peers are saying about Carbon Black CB Defense vs. Symantec End-User Endpoint Security and other solutions. Updated: November 2021.
552,407 professionals have used our research since 2012.

Carbon Black CB Defense is ranked 8th in Endpoint Protection for Business (EPP) with 21 reviews while Symantec End-User Endpoint Security is ranked 5th in Endpoint Protection for Business (EPP) with 51 reviews. Carbon Black CB Defense is rated 7.6, while Symantec End-User Endpoint Security is rated 7.2. The top reviewer of Carbon Black CB Defense writes "Centralization via the cloud allows us to protect and control people working from home". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". Carbon Black CB Defense is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Carbon Black CB Response and Bitdefender GravityZone Ultra, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, CrowdStrike Falcon and Bitdefender GravityZone Ultra. See our Carbon Black CB Defense vs. Symantec End-User Endpoint Security report.

See our list of best Endpoint Protection for Business (EPP) vendors.

We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.