We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The most valuable feature is signature-based malware detection."
"It's pretty complete for preventing threats to endpoints. Its capabilities are great."
"We have found the stability to be very reliable."
"The most valuable feature is forensics."
"One of the strengths of Harmony is its power to detect threats and keep us safe."
"The technical support is good."
"It helps us to detect running malicious activity in our network and after the COVID situation, most users are working from home where it becomes very difficult for IT admin to maintain security so such type of solution definitely helps us to prevent cyber attacks."
"Cost-wise it's cheaper than other options."
"There's the possibility of being able to do the administration from the Check Point portal, maintaining control and visibility of the different security events at all times."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"Good detections for PowerShell. and good user interface."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"I would like to see integration with Cisco Analytics."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"Support's service and the response times can be improved. The triaging of the tickets takes a long time and the tickets are only resolved with escalations."
"The only thing that our customers want, is lower prices."
"There are still functionalities that I have not been able to fully test and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"An additional feature I would like to see involves the VPN."
"I still don't have a clear opinion of the possible improvements that the tool may need. There are still functionalities that I have not been able to try completely and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"The product updates are a manual process for my administrator and can take several hours out of his day."
"We would like to have the ability to stop and restart the service remotely, which is something that we can do easily with Symantec but have a hard time with when using Check Point."
"The application control and URL filtering features are not very strong."
"Reporting on incidents needs improvement."
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"Some features are too resource intensive."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"The price is good."
"The solution is too pricey."
"Licensing comes free in that first year or is included in the base package. From a commercial point of view, it really just is the renewal cost, rather than a one-time fixed cost or buy-in."
"There are three different licensing models including basic, advanced, and complete, and it needs to be selected according to the endpoint."
"One of the key factors that made us go with this solution was the pricing. On the licensing part, there was an initial complementary set of licenses offered in the initial onboarding package, either 15 or 20. Then, we had some complementary licenses in the initial purchase of the package. That was pretty useful."
"The licensing cost for Check Point is $3 USD or $4 USD per end-user."
"Initial monies replacing all AVs with a single product is about £10k."
"In terms of licensing, have a buffer zone around your projects in terms of the amount of endpoints that you want to have. You can always have more, but it is best to leave room for a little increase or growth."
"We are a nonprofit. The MSP had provides pretty decent nonprofit rates for us. This was one of the key factors that made us choose Deep Instinct over its competitors who were significantly more expensive."
"Its pricing is too high, but that is not because of the product. It is expensive because of the cost of the console. You need a console to control the whole thing, but the console is expensive. You have to split this cost among all possible users. Normally, to be able to make it economically attractive, you need at least 1,000 agents, PCs, or users. If you have a customer with 300 to 500 agents, PCs, or users, it becomes too pricey."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Check Point Harmony is the industry’s first unified security solution for users, devices and access.
The solution protects devices and internet connections from the most sophisticated attacks while ensuring Zero-Trust Access to corporate applications.
Deep Instinct is the first and only company applying end-to-end deep learning to cybersecurity. Deep learning is inspired by the brain’s ability to learn. Once a brain learns to identify an object, its identification becomes second nature. Similarly, as Deep Instinct’s artificial deep neural network brain learns to prevent any type of cyber threat, its prediction capabilities become instinctive. As a result, any kind of malware, known and new, first-seen malware, zero-days, ransomware and APT attacks from any kind are predicted and prevented in zero-time with unmatched accuracy and speed anywhere in the enterprise – Network, endpoint, Mobile – enabling multi-layered protection. To learn more, visit: https://www.deepinstinct.com.
Check Point Harmony Endpoint is ranked 7th in Endpoint Protection for Business (EPP) with 30 reviews while Deep Instinct is ranked 30th in Endpoint Protection for Business (EPP) with 5 reviews. Check Point Harmony Endpoint is rated 9.2, while Deep Instinct is rated 7.6. The top reviewer of Check Point Harmony Endpoint writes "Enables us to integrate endpoints into our IPS and we are seeing things which, without this tool, we would be exposed to". On the other hand, the top reviewer of Deep Instinct writes "A great threat-prevention solution that is light, simple to use, and easy to deploy and administer". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Cortex XDR by Palo Alto Networks and Carbon Black CB Defense, whereas Deep Instinct is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Blackberry Protect and Fortinet FortiEDR. See our Check Point Harmony Endpoint vs. Deep Instinct report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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