We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"The most valuable feature is signature-based malware detection."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"SandBlast Agent is always working in the background collecting sensitive data, forensics, and notifying users whenever there is a chance of a brute-force attack into our systems. Otherwise, it has been protecting our data at various geographies along with the endpoints that we set up on the cloud. They have been able to filter out or thwart any attacks from the very word, "Go," and make our work very safe and smooth."
"Check Point Harmony Endpoint can be easily deployed and is cost effective and more secure."
"The initial setup is very easy."
"It has a great ability to detect threats and keep us safe."
"It helps us to detect running malicious activity in our network and after the COVID situation, most users are working from home where it becomes very difficult for IT admin to maintain security so such type of solution definitely helps us to prevent cyber attacks."
"There's the possibility of being able to do the administration from the Check Point portal, maintaining control and visibility of the different security events at all times."
"The communication with the console is very dynamic and remote, without the need to return to the computer locally."
"The graphical interface is very easy to use and intuitive, which greatly facilitates the work and greatly facilitates the work and the location of threats on the users' computers."
"Technical support has been very good. They're quick to respond to any problems."
"Technical support has been very good. They are helpful and responsive."
"The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products."
"The stability is great."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The most valuable feature of this solution is the ease of use."
"It has a clean and clear interface."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"Technical support needs to be improved, along with the response time."
"They could be focused on the analysis of USB devices."
"There are still functionalities that I have not been able to fully test and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"We cannot integrate this product with other solutions, which is something that should be improved."
"Tech Support must be better."
"The solution could be improved in the future with a way to provide online training to customers for free, as other providers do."
"There should be some way of managing this solution outside the organization's network, possibly with some type of remote access. For example, if I'm the admin of Check Point who manages the entire network, I would like to have access on my home device or maybe a mobile app to get reports, etc."
"Support's service and the response times can be improved. The triaging of the tickets takes a long time and the tickets are only resolved with escalations."
"The adware module could be improved."
"The solution lacks the automation I need."
"We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection."
"They can improve ransomware protection, and there should be cloud sandboxing for Mac."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"The solution should offer more security surrounding blacklisted websites."
"They should have better support for different languages and auto-upgrading."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"Check Point Harmony Endpoint is cost effective."
"Initial monies replacing all AVs with a single product is about £10k."
"In terms of licensing, have a buffer zone around your projects in terms of the amount of endpoints that you want to have. You can always have more, but it is best to leave room for a little increase or growth."
"The licensing cost for Check Point is $3 USD or $4 USD per end-user."
"The price is good."
"Licensing comes free in that first year or is included in the base package. From a commercial point of view, it really just is the renewal cost, rather than a one-time fixed cost or buy-in."
"One of the key factors that made us go with this solution was the pricing. On the licensing part, there was an initial complementary set of licenses offered in the initial onboarding package, either 15 or 20. Then, we had some complementary licenses in the initial purchase of the package. That was pretty useful."
"There are three different licensing models including basic, advanced, and complete, and it needs to be selected according to the endpoint."
"The price is okay and I don't have any issues with it."
"The license is annually, and the price is low compared to competitors."
"Its price is fair. If we compare it with any other retail product, it is a little harder to compete with."
"It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
"The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive."
"I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get."
"Its price is reasonable."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Check Point Harmony is the industry’s first unified security solution for users, devices and access.
The solution protects devices and internet connections from the most sophisticated attacks while ensuring Zero-Trust Access to corporate applications.
Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks
Check Point Harmony Endpoint is ranked 9th in Endpoint Protection for Business (EPP) with 30 reviews while ESET Endpoint Security is ranked 16th in Endpoint Protection for Business (EPP) with 25 reviews. Check Point Harmony Endpoint is rated 9.2, while ESET Endpoint Security is rated 8.2. The top reviewer of Check Point Harmony Endpoint writes "Enables us to integrate endpoints into our IPS and we are seeing things which, without this tool, we would be exposed to". On the other hand, the top reviewer of ESET Endpoint Security writes "Good at detecting potentially dangerous websites, but the alerts can be confusing at times". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Cortex XDR by Palo Alto Networks and Carbon Black CB Defense, whereas ESET Endpoint Security is most compared with Microsoft Defender for Endpoint, SentinelOne, Symantec End-User Endpoint Security, Kaspersky Endpoint Security for Business and Fortinet FortiClient. See our Check Point Harmony Endpoint vs. ESET Endpoint Security report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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