We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"It is a very stable program."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"One of the strengths of Harmony is its power to detect threats and keep us safe."
"One of the coolest features is that it provides an HTML report on the laptop and the endpoint console for the administrator."
"Check Point Endpoint Security helps us ensure device control and security. It helps us make sure users can access only the network resources they should be accessing and keep malware to a minimum."
"It helps us to detect running malicious activity in our network and after the COVID situation, most users are working from home where it becomes very difficult for IT admin to maintain security so such type of solution definitely helps us to prevent cyber attacks."
"Harmony Endpoint is able to detect, monitor, block, and mitigate attacks on the endpoint and it builds and maintains relevant logs for later inspection."
"It's great for securing our endpoints from any external attacks."
"SandBlast Agent is always working in the background collecting sensitive data, forensics, and notifying users whenever there is a chance of a brute-force attack into our systems. Otherwise, it has been protecting our data at various geographies along with the endpoints that we set up on the cloud. They have been able to filter out or thwart any attacks from the very word, "Go," and make our work very safe and smooth."
"The most useful feature so far has been having a functioning and up-to-date anti-malware scanner."
"It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
"Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application control. I can control the type of external media that can be connected with endpoint devices and protect them from malicious files and devices such as USB."
"Its response time is the most valuable. It is very quick."
"The initial setup is very simple and straightforward."
"One of the features is the ability to frequently get virus signature updates."
"The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"Stability-wise, it is very good and we have had no trouble."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"I would like to see integration with Cisco Analytics."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"There are still functionalities that I have not been able to fully test and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"The solutions agent could have better performance, it is a little slow sometimes."
"As of now, product-wise, we haven't found any major concern that needs to improve, although it does not support full MDM and this is something that should be there."
"As I understand there will be a URL filtering feature included with the browser agent in the future. This will allow URL filtering without the need for a Gateway Device. This is something I am looking forward to and would be a great addition to list of features."
"SandBlast Agent had moments in which it had a high load, we escalated it to the CheckPoint support that helped us to stabilize it. We had a problem with the parameterization of the solution. Once corrected by following the CheckPoint instructions, everything worked normally again."
"We use a couple of Check Point products, like SmartEvent, and SandBlast Agent is not really integrated into that. We haven't gotten the reports working yet. We are working with the account team and trying. As I said, it's still relatively new in terms of what we're trying to achieve."
"It gives you an alert for malicious sites, which, after searching on the Google database, don't come out to be the same."
"Endpoint vulnerability management is one of the modules I believe is missing and it is something that is required."
"We are not satisfied with the technical support."
"They need to develop a multi-language interface."
"Since the division of the company, we have experienced a lack of support."
"The reporting could be improved."
"The solution could be more secure and scalable."
"The monitoring capabilities could be further developed."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"The price is good."
"One of the key factors that made us go with this solution was the pricing. On the licensing part, there was an initial complementary set of licenses offered in the initial onboarding package, either 15 or 20. Then, we had some complementary licenses in the initial purchase of the package. That was pretty useful."
"Initial monies replacing all AVs with a single product is about £10k."
"The licensing cost for Check Point is $3 USD or $4 USD per end-user."
"The solution is too pricey."
"There are three different licensing models including basic, advanced, and complete, and it needs to be selected according to the endpoint."
"Check Point Harmony Endpoint is cost effective."
"In terms of licensing, have a buffer zone around your projects in terms of the amount of endpoints that you want to have. You can always have more, but it is best to leave room for a little increase or growth."
"There is a yearly license."
"One great benefit is we do not need to activate a license for every endpoint. The price is fair."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"The price of the solution could be less expensive."
"When comparing this solution to others in the current market it is expensive."
"Licensing is based on a yearly subscription."
"Its price is reasonable."
"Its price should be reasonable."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Check Point Harmony is the industry’s first unified security solution for users, devices and access.
The solution protects devices and internet connections from the most sophisticated attacks while ensuring Zero-Trust Access to corporate applications.
Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.
Check Point Harmony Endpoint is ranked 9th in Endpoint Protection for Business (EPP) with 30 reviews while Symantec End-User Endpoint Security is ranked 5th in Endpoint Protection for Business (EPP) with 51 reviews. Check Point Harmony Endpoint is rated 9.2, while Symantec End-User Endpoint Security is rated 7.2. The top reviewer of Check Point Harmony Endpoint writes "Enables us to integrate endpoints into our IPS and we are seeing things which, without this tool, we would be exposed to". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Cortex XDR by Palo Alto Networks and Carbon Black CB Defense, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, CrowdStrike Falcon and Bitdefender GravityZone Ultra. See our Check Point Harmony Endpoint vs. Symantec End-User Endpoint Security report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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