We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"The solution's integration capabilities are excellent. It's one of the best features."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"One of the strengths of Harmony is its power to detect threats and keep us safe."
"It's great for securing our endpoints from any external attacks."
"Harmony Endpoint is able to detect, monitor, block, and mitigate attacks on the endpoint and it builds and maintains relevant logs for later inspection."
"One of the coolest features is that it provides an HTML report on the laptop and the endpoint console for the administrator."
"The most valuable feature is the Zero-day protection, which covers our on-premises users, and well as those users who are outside of our network."
"We now feel more secure with our PCs, even more with the non-technical persons."
"The best thing is that it fits into all environments, which gives any organization a chance to use it intuitively without worrying about the nature of their industry."
"One of the most valuable features is the Threat Emulation and Threat Extraction. These features are able to scan email attachments before the user is able to access the file and then provide a safe copy of the attachment. Malicious files never get to the users machine. This is a very valuable feature of this solution."
"The solution is stable and scalable."
"The product has proven to be very flexible over the years that we have had it."
"The solution offers good community support."
"Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features."
"We have found the reports to be most valuable."
"The initial setup is pretty straightforward."
"Its ability to detect ransomware and malware is the most valuable. Its protection is also good."
"The initial setup was very straightforward."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"I would like to see integration with Cisco Analytics."
"The GUI needs improvement, it's not good."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"We use a couple of Check Point products, like SmartEvent, and SandBlast Agent is not really integrated into that. We haven't gotten the reports working yet. We are working with the account team and trying. As I said, it's still relatively new in terms of what we're trying to achieve."
"There are still functionalities that I have not been able to fully test and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"Tech Support must be better."
"Endpoint vulnerability management is one of the modules I believe is missing and it is something that is required."
"An additional feature I would like to see involves the VPN."
"I still don't have a clear opinion of the possible improvements that the tool may need. There are still functionalities that I have not been able to try completely and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"As of now, product-wise, we haven't found any major concern that needs to improve, although it does not support full MDM and this is something that should be there."
"It gives you an alert for malicious sites, which, after searching on the Google database, don't come out to be the same."
"I'd like to see the different interface components combined into one, or be allowed to get to the agent management portion without having to log into the main console."
"The technical support should be more proactive."
"The support could be more customer-friendly, although my experience with them has been okay."
"We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients."
"I would like to see better reporting."
"Trend Micro Apex One could improve by making the user interface more user-friendly."
"It would be great it can support endpoint encryption."
"The solution could use signatureless detection."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"Initial monies replacing all AVs with a single product is about £10k."
"Licensing comes free in that first year or is included in the base package. From a commercial point of view, it really just is the renewal cost, rather than a one-time fixed cost or buy-in."
"The price is good."
"The licensing cost for Check Point is $3 USD or $4 USD per end-user."
"Check Point Harmony Endpoint is cost effective."
"The cost is huge compared to other products that are available on market."
"The solution is too pricey."
"In terms of licensing, have a buffer zone around your projects in terms of the amount of endpoints that you want to have. You can always have more, but it is best to leave room for a little increase or growth."
"Its pricing should be improved."
"The price of the solution is fair and there is a per-user license to use the solution. Our costs are approximately $2,000 a month, it can get costly if you have a lot of users."
"The price of the solution is reasonable."
"We have a yearly subscription. Our subscription includes all solutions of Apex One, such as endpoint protection, DLP, and ransomware protection. We are paying around $30 for each."
"The price is very good compared to other products."
"Its pricing was good. It is very competitive with all the other vendors."
"When compared with other solutions, the price could be better."
"The price of the solution was expensive in the first year we had it because we were purchasing it locally. This year we have a global discount for the license. There is an additional cost if you want maintenance support."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Check Point Harmony is the industry’s first unified security solution for users, devices and access.
The solution protects devices and internet connections from the most sophisticated attacks while ensuring Zero-Trust Access to corporate applications.
Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.
Check Point Harmony Endpoint is ranked 9th in Endpoint Protection for Business (EPP) with 30 reviews while Trend Micro Apex One is ranked 11th in Endpoint Protection for Business (EPP) with 44 reviews. Check Point Harmony Endpoint is rated 9.2, while Trend Micro Apex One is rated 8.2. The top reviewer of Check Point Harmony Endpoint writes "Enables us to integrate endpoints into our IPS and we are seeing things which, without this tool, we would be exposed to". On the other hand, the top reviewer of Trend Micro Apex One writes "Antivirus and Malware scanning with reporting that allows you to report back with information". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Cortex XDR by Palo Alto Networks and Carbon Black CB Defense, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Symantec End-User Endpoint Security. See our Check Point Harmony Endpoint vs. Trend Micro Apex One report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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