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Cisco ScanSafe Web Security SaaS vs Zscaler Internet Access comparison

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Featured Review
Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Secure Web Gateways (SWG). Updated: January 2022.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is extremely stable. It has excellent performance.""The initial setup is very easy and takes only a few minutes.""The security and access control features.""The weekly reportings are great. The investigation is super and the application management is equally great.""Web proxy adds an effective layer for security.""It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet.""Some clients only want DNS security, while others want more of the advanced features that it has available.""Cisco Umbrella is absolutely stable."

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"The cyber security features they offer are most trusted"

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"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.""The VPN is valuable, as the whole technology is very different from a traditional VPN.""We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""The security is excellent.""For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.""Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team.""Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."

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Cons
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies.""User interface could be a little smoother and more intuitive.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download.""There are cheaper solutions in the market""Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella.""The integration with Cisco could be better.""I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"

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"Setup is not that difficult, but it really requires proper technical training."

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"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.""The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.""One thing that they could improve is the ability to import rules from other platforms.""I would like to see more training and video documentation.""There are a few features that are not compatible with the Azure cloud.""They could provide more time for the onboarding the training of an IT person."

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Pricing and Cost Advice
  • "I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
  • "Cisco uses subscription models for the pricing and there are three subscription plans."
  • "The licensing part for Umbrella is really flexible."
  • "There are three models for licensing with different feature sets."
  • "I think it's worth the money."
  • "The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
  • "The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
  • "There is a subscription cost."
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    Information Not Available
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
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    Questions from the Community
    Top Answer: 
    Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer: 
    Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer: 
    I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It… more »
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    Top Answer: 
    We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify… more »
    Top Answer: 
    We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few… more »
    Top Answer: 
    The price is competitive. It's not cheap and it's not expensive.
    Comparisons
    Also Known As
    OpenDNS
    ScanSafe Web Security SaaS
    ZIA
    Learn More
    Overview

    OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

    Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

    Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

    For more details: 
    https://www.zscaler.com/produc...

    Offer
    Learn more about Cisco Umbrella
    Learn more about Cisco ScanSafe Web Security SaaS
    Learn more about Zscaler Internet Access
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Consumer Goods Company9%
    Comms Service Provider9%
    Security Firm6%
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Computer Software Company26%
    Financial Services Firm6%
    Government5%
    No Data Available
    REVIEWERS
    Comms Service Provider27%
    Media Company9%
    Pharma/Biotech Company9%
    Engineering Company9%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider24%
    Financial Services Firm6%
    Government5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise25%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise19%
    Large Enterprise65%
    No Data Available
    REVIEWERS
    Small Business45%
    Midsize Enterprise10%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise73%
    Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Secure Web Gateways (SWG). Updated: January 2022.
    564,322 professionals have used our research since 2012.

    Cisco ScanSafe Web Security SaaS is ranked 16th in Secure Web Gateways (SWG) with 1 review while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 7 reviews. Cisco ScanSafe Web Security SaaS is rated 7.0, while Zscaler Internet Access is rated 8.8. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Good cyber security features; could simplify for users". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". Cisco ScanSafe Web Security SaaS is most compared with , whereas Zscaler Internet Access is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, Microsoft Defender for Cloud Apps, Palo Alto Networks WildFire and Fortinet FortiGate.

    See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.