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Cisco Secure Email vs IceWarp comparison

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Cisco Secure Email Logo
12,125 views|7,713 comparisons
IceWarp Logo
3,750 views|2,791 comparisons
Featured Review
Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."

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"IceWarp has multiple applications that are easy to use for many people.""Its price is the most valuable. It is definitely one of the lowest price solutions.""It has great communication capabilities for team chatting and web conferences."

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Cons
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The reporting functionality needs to be improved."

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"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""Our customers sometimes have problems receiving mail."

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Pricing and Cost Advice
  • "You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • More IceWarp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it… more »
    Top Answer: 
    We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks… more »
    Top Answer: 
    IceWarp has multiple applications that are easy to use for many people.
    Top Answer: 
    The license is based on the number of users. With all of the features that are available for the users included with the license, it is reasonably priced.
    Top Answer: 
    It is underdeveloped with so many features that are available. There are no requirements for new features at this time. I would like to have a trial for mobile applications and more documentation… more »
    Ranking
    1st
    out of 56 in Email Security
    Views
    12,125
    Comparisons
    7,713
    Reviews
    11
    Average Words per Review
    1,574
    Rating
    8.9
    5th
    out of 18 in Email Applications
    Views
    3,750
    Comparisons
    2,791
    Reviews
    3
    Average Words per Review
    362
    Rating
    8.7
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Offer
    Learn more about Cisco Secure Email
    Learn more about IceWarp
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company23%
    Government6%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Comms Service Provider42%
    Computer Software Company17%
    Government6%
    Media Company4%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise24%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise23%
    Large Enterprise69%
    REVIEWERS
    Small Business77%
    Midsize Enterprise15%
    Large Enterprise8%
    Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    Cisco Secure Email is ranked 1st in Email Security with 11 reviews while IceWarp is ranked 5th in Email Applications with 3 reviews. Cisco Secure Email is rated 9.0, while IceWarp is rated 8.6. The top reviewer of Cisco Secure Email writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of IceWarp writes "Feature-rich, stable, easy to use, easy to set up with Outlook Sync, and good collaboration". Cisco Secure Email is most compared with FireEye Email Security, Proofpoint Email Protection, Fortinet FortiMail, Cisco Secure Email Cloud Mailbox and Barracuda Email Security Gateway, whereas IceWarp is most compared with Microsoft Exchange, Zimbra Collaboration, G Suite Enterprise, Kerio Connect and Fortinet FortiMail.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.