We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Helps block personal email accounts."
"I like the original functionality, which allows for providing secure DNS services."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"The most valuable feature for us is the DNS-based protection."
"We've found it to be stable and good for our customers."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"I would recommend this solution to others."
"The deployment process is very simple."
"The most valuable feature is security."
"The most valuable feature is that we can use it as a proxy."
"It integrates well with Cisco Email Security Appliance."
"This appliance gives me good visibility in the userbase and their activities."
"It also has high availability."
"Cisco is the best in giving technical support. There is no doubt about that."
"They need to improve analytics so they report on more of the specifics of user activity."
"The integration with Cisco could be better."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"User interface could be a little smoother and more intuitive."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"There are cheaper solutions in the market"
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"They need a better graphical interface, and they need a better ISE mechanism."
"This solution could be more secure."
"The licensing model needs to be more flexible."
"The solution needs to be more user-friendly and easier to navigate."
"Sometimes reporting is a little bit short."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"There are three models for licensing with different feature sets."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"There is a subscription cost."
"The licensing part for Umbrella is really flexible."
"I think it's worth the money."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"The price could be lower."
"Cisco Umbrella is expensive and could be cheaper."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"Licensing fees are based on the number of users."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 31 reviews while Cisco Web Security Appliance is ranked 5th in Secure Web Gateways (SWG) with 8 reviews. Cisco Umbrella is rated 8.4, while Cisco Web Security Appliance is rated 7.8. The top reviewer of Cisco Umbrella writes "Segmenting email and web proxy features stand out but missing pieces leave holes to be filled". On the other hand, the top reviewer of Cisco Web Security Appliance writes "We always hear from our customers that this is one of the products that they are very satisfied with". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Infoblox Advanced DNS Protection, Prisma SaaS by Palo Alto Networks and TitanHQ WebTitan, whereas Cisco Web Security Appliance is most compared with Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway, McAfee Web Gateway and Symantec Secure Web Gateway. See our Cisco Umbrella vs. Cisco Web Security Appliance report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.