We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"The implementation is pretty easy."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"Web proxy adds an effective layer for security."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"It's very stable, reliable and does its job."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
"The most valuable feature is the console management."
"The blocking, based on the signal provided, is the solution's most valuable aspect."
"The feature that we like the most about Forcepoint is that we know the technology and have confidence in it. We can have several functionalities to simplify operations and management. We can combine functionalities like log ownership to review the number of devices in the infrastructure."
"Forcepoint Next Generation Firewall is very simple, easy to use, and flexible."
"The most valuable feature is SD-WAN."
"I like the IPS. IPS is the master feature. I depend on the firewall and sandbox."
"The most valuable feature of this solution is the support."
"Forcepoint is a complete package because it has network and systems applications. Other firewalls are only for the network."
"I would like to see integration with SecurNX in the future."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"User interface could be a little smoother and more intuitive."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"The security features need to be improved."
"Making this solution easier to use would be an improvement."
"Its management center should be easier to use. The management interface of Forcepoint is unique and a little bit different from some of the firewall solutions on which people might have worked before. Sometimes, the customers say that it is not very friendly, and we help them with how to use this management interface. It just takes a little bit of time, and after some time, it gets easy to manage or use. It is quite similar to Palo Alto, Fortinet, and legacy Juniper solutions. Their support should be faster. We have received complaints that they are not responding fast, which is not good for the vendor and us."
"My team is looking for more throughput and better integration with our security framework."
"Something that I've noticed that Forcepoint lacks, is the training that they offer to their end-customers"
"The company should update the URL filtering database. They need to enhance the URL filtering and make it easier to customize."
"Management could be better. They can improve the management. I think all our customers can't accept firewalls that have standalone management. So, they prefer Fortinet or Palo Alto. But overall, inspection and other features are working fine."
"If I want to allow access to Facebook, yet not allow the user to access videos, then I am not able to do it with this product."
"Pricing depends on the automation requirements of the organization."
"The licensing part for Umbrella is really flexible."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"The price is quite good."
"Cisco Umbrella is expensive and could be cheaper."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"The price could be lower."
"I consider Forcepoint Next Generation Firewall's price to be good."
"Forcepoint is very expensive but it's really secure."
"The training that they offer to their end-customers. It's quite expensive, I believe it costs roughly $11,000"
"We have just a subscription for the cloud, and this license is great. The license is so good."
"We have found the price could be reduced. It is a little expensive."
"The cost is fair, but it could be improved."
"The pricing of the solution is normally competitive with other products."
"Everything in Forcepoint comes with an individual license, which is kind of a problem. In our last meeting, they said that it may change at the beginning of 2021, and they will try to merge some licenses together. Customers will get more features than what they got previously. We will wait and see."
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 31 reviews while Forcepoint Next Generation Firewall is ranked 18th in Firewalls with 19 reviews. Cisco Umbrella is rated 8.4, while Forcepoint Next Generation Firewall is rated 8.0. The top reviewer of Cisco Umbrella writes "Segmenting email and web proxy features stand out but missing pieces leave holes to be filled". On the other hand, the top reviewer of Forcepoint Next Generation Firewall writes "Good console management, but the interface is not user-friendly and application filtering needs finer granularity". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Infoblox Advanced DNS Protection, Prisma SaaS by Palo Alto Networks and Palo Alto Networks DNS Security, whereas Forcepoint Next Generation Firewall is most compared with Fortinet FortiGate, Palo Alto Networks Threat Prevention, Darktrace, pfSense and Meraki MX.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.