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Cisco Umbrella vs Symantec Secure Web Gateway comparison

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Featured Review
Find out what your peers are saying about Cisco Umbrella vs. Symantec Secure Web Gateway and other solutions. Updated: January 2022.
563,208 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Stability-wise, it's good. I have never encountered any bugs.""It's very stable, reliable and does its job.""I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure.""There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing.""Cisco Umbrella is absolutely stable.""Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service.""The implementation is pretty easy.""I haven't found any issues related to latency or any other issue."

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"The most valuable features are the website blocking capability and SSL interception.""It is quite scalable. If a user needs to do more deployments, they can just add them.""It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."

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Cons
"The pricing could always be a little bit better.""It's a very new product, so it's quite immature at the moment. It can be more user friendly.""Missing a real data leakage prevention solution.""I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies.""I would like to see more integrability with other products.""I would like to see more integration between Cisco Umbrella and Cisco DNA Center.""Cisco Umbrella should introduce an on-premises device.""It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."

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"Difficult and time-consuming to deploy and update.""The interface could be made more user-friendly.""The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."

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Pricing and Cost Advice
  • "I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
  • "Cisco uses subscription models for the pricing and there are three subscription plans."
  • "The licensing part for Umbrella is really flexible."
  • "There are three models for licensing with different feature sets."
  • "I think it's worth the money."
  • "The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
  • "The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
  • "There is a subscription cost."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "There is an additional charge for advanced security features."
  • More Symantec Secure Web Gateway Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
    563,208 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer: 
    Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer: 
    I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security.
    Top Answer: 
    It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution.
    Top Answer: 
    The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which… more »
    Top Answer: 
    One major use case is to allow internet access for some specific sites for all users without authentication. Normally, in our environment, before you go to the internet, we need to grant internet… more »
    Ranking
    Views
    43,996
    Comparisons
    35,245
    Reviews
    25
    Average Words per Review
    476
    Rating
    8.4
    12th
    Views
    1,646
    Comparisons
    1,229
    Reviews
    4
    Average Words per Review
    619
    Rating
    6.8
    Comparisons
    Also Known As
    OpenDNS
    Symantec Complete Website Security
    Learn More
    Overview

    OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

    Complete Website Security goes far beyond encryption to deliver protection for websites, data and applications—with 24/7 control that helps to mitigate risk and helps to ensure uninterrupted performance for every website. Multi-layered security and controls make our certificate issuance and authentication processes one of the most rigorous in the industry. Automated management pinpoints certificate and website weaknesses due to unexpected expirations, flawed installations, deprecation and critical vulnerabilities in the event of attacks. Meanwhile, Symantec’s unified security identifies worldwide security vulnerabilities, delivers real-time analytics and helps our customers to protect against damage 24/7. It's why we've become the name people trust.

    Offer
    Learn more about Cisco Umbrella
    Learn more about Symantec Secure Web Gateway
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Consumer Goods Company9%
    Comms Service Provider9%
    Educational Organization6%
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Computer Software Company26%
    Financial Services Firm6%
    Government5%
    VISITORS READING REVIEWS
    Comms Service Provider31%
    Computer Software Company28%
    Government6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise25%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise19%
    Large Enterprise65%
    REVIEWERS
    Small Business14%
    Midsize Enterprise29%
    Large Enterprise57%
    Find out what your peers are saying about Cisco Umbrella vs. Symantec Secure Web Gateway and other solutions. Updated: January 2022.
    563,208 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 31 reviews while Symantec Secure Web Gateway is ranked 12th in Secure Web Gateways (SWG) with 3 reviews. Cisco Umbrella is rated 8.4, while Symantec Secure Web Gateway is rated 6.6. The top reviewer of Cisco Umbrella writes "Segmenting email and web proxy features stand out but missing pieces leave holes to be filled". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Quite scalable but it is more complex than it needs to be and would be better with modernized deployment strategies". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Infoblox Advanced DNS Protection, Prisma SaaS by Palo Alto Networks and Palo Alto Networks DNS Security, whereas Symantec Secure Web Gateway is most compared with Zscaler Internet Access, Forcepoint Secure Web Gateway, Cisco Web Security Appliance, iboss and Akamai Enterprise Threat Protector. See our Cisco Umbrella vs. Symantec Secure Web Gateway report.

    See our list of best Secure Web Gateways (SWG) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.