We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.
Cisco Unified Communications is ranked 3rd in Unified Communications with 2 reviews while Genesys PureConnect is ranked 7th in Unified Communications. Cisco Unified Communications is rated 10.0, while Genesys PureConnect is rated 0.0. The top reviewer of Cisco Unified Communications writes "Enriched communications between coworkers shortening the time necessary for a call". On the other hand, Cisco Unified Communications is most compared with Cisco Jabber, Fortinet FortiVoice, Digium Asterisk and Siemens OpenScape, whereas Genesys PureConnect is most compared with Genesys Cloud, 3CX Live Chat, Digium Asterisk and Kamailio SIP Server.
We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.