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Compare Cisco Webex Contact Center vs. Five9

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Cisco Webex Contact Center Logo
1,432 views|1,205 comparisons
Five9 Logo
1,590 views|1,376 comparisons
Ranking
Views
1,432
Comparisons
1,205
Reviews
0
Average Words per Review
0
Rating
N/A
Views
1,590
Comparisons
1,376
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
CC-One, BroadSoft CC-One
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Overview

The Cisco Webex Contact Center is a Software-as-a-Service (SaaS) offering that creates a single, global queue in the cloud from which to route omnichannel customer interactions to one or more teams, sites, or outsource partners.

Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.

Offer
Learn more about Cisco Webex Contact Center
Learn more about Five9
Sample Customers
AON, Office Depot, American Red Cross
SiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customers
Top Industries
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company19%
Media Company7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider19%
Financial Services Firm6%
Healthcare Company5%

Cisco Webex Contact Center is ranked 4th in Contact Center as a Service (CCaaS) while Five9 is ranked 3rd in Contact Center as a Service (CCaaS). Cisco Webex Contact Center is rated 0.0, while Five9 is rated 0.0. On the other hand, Cisco Webex Contact Center is most compared with Amazon Connect, Genesys Cloud, Cisco Finesse, Avaya IX Contact Center and 8x8 Contact Center, whereas Five9 is most compared with Amazon Connect, Genesys Cloud, Cisco Contact Center Enterprise, Cisco CCX and Avaya IX Contact Center.

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.