We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"Commvault's many features can be explored to get more value from more solutions."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"We can use it on-premises and in the cloud."
"The recovery features are useful. It is easy to recover data. If something happens, we can easily recover data. We have faced ransomware issues twice, and we recovered because of Commvault."
"They have a strong development team and are market leaders in the space."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"The features that I have found most valuable with Dell EMC PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing."
"The most valuable feature is the performance because you can back up data really quickly."
"Good starting capacity and scalability."
"The most valuable features of this product are its guaranteed reliability and its duplication capability."
"It works within backup windows and has got good deduplication."
"I find the data to be most valuable."
"The feature that I have found most useful is its data duplication."
"The solution is very scalable."
"I would like to see a more user-friendly GUI."
"The local support could be improved."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
"I would like to see integration with public cloud."
"The size and scale of the product are limited and could be improved."
"I would like to see some kind of integration with the ransomware in the next release."
"When you use Data Domain, you have to have at least 20% free space so it can work properly. Sometimes we struggle with that, because we wanted to use all the free space, but then Data Domain becomes really slow. I understand that 20% is needed to process all the data, and doing the duplication and compression and all that, but it would be a big improvement if they did not require that 20%, because it is just too much to have available."
"Its management can be improved."
"I would like to see better integration and support for backing up to cloud providers such as Alibaba Cloud."
"They need to make migration easier."
"They still have hardware different from the software."
"The price should be reduced because it is too expensive for our customers."
"It is cheaper than Veeam."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."
"Licensing fees are billed on a yearly basis."
"One of the issues with backup vendors is that they overprice, or overvalue their products."
"The price is a little bit high."
"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
"Becoming more expensive."
"Its price is reasonable."
"The price is on the high side."
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Commvault is ranked 3rd in Backup and Recovery Software with 57 reviews while Dell EMC PowerProtect DD (Data Domain) is ranked 1st in Deduplication Software with 12 reviews. Commvault is rated 8.4, while Dell EMC PowerProtect DD (Data Domain) is rated 9.0. The top reviewer of Commvault writes "Enables me to work on other things because I know the system is handling backups by itself". On the other hand, the top reviewer of Dell EMC PowerProtect DD (Data Domain) writes "Very scalable, integrates well with other solutions, and has good security". Commvault is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup, Azure Backup and Cohesity DataProtect, whereas Dell EMC PowerProtect DD (Data Domain) is most compared with HPE StoreOnce, Dell EMC Avamar, Veeam Backup & Replication, Rubrik and Cohesity DataProtect.
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