We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The solution's integration capabilities are excellent. It's one of the best features."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"It is easy to use."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"It integrates well into the environment."
"The user interface of the solution is sophisticated and straightforward."
"It provides good protection from ransomware and malware attacks. It is very good as compared to other products. If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support."
"It can be deployed in autonomous mode, and then it automatically blocks malware threats."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"The product is very easy to use. Customers really appreciate that."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"The most valuable feature is the monitored support behind it."
"We are protecting all our workstations."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"I would like to see integration with Cisco Analytics."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"I would like to see some additional features related to email protection included."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"I would like to see better protection, specifically to protect email applications."
"Impact on system performance is horrible, adding a lot of delays for users."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"The solution could improve by providing better integration with their own products and others."
"I would like to see them include NDR (Network Detection Response)."
"Most of their times are in Greenwich Mean Time. I would like to see more local time zones."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"Could have better integration with other security applications."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"Compliance reports need to improve."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"A support center in Asia is needed."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"The price is on the higher side, but it's okay."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The pricing is okay, although direct support can be expensive."
"The pricing is a little high. It is per user per year."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"This is an expensive solution."
"Our customers have expressed that the price is high."
"The price of the solution is high for the license and in general."
"Its licensing is on a monthly basis."
"Everything is included in this one solution and the pricing is pretty competitive."
"Pricing wise, Cynet seems to be very competitive. The cost is probably lower than that offered by many of its competitors for all the functions and features it offers."
"It gives you a high level of protection at a very good price."
"The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components."
"Our billing is on a quarterly basis, but they have monthly or annual billing availability."
"The pricing was good."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Cortex XDR by Palo Alto Networks is the world's first detection and response app that natively integrates network, endpoint and cloud data to stop sophisticated attacks. Cortex XDR by Palo Alto Networks accurately detects threats with behavioral analytics and reveals the root cause to speed up investigations.
Cynet has pioneered the security industry’s first all-in-one security platform purposely built for organizations that need the ability to effortlessly identify, block and respond to all types of attacks inside the perimeter - defending endpoints, network, files and users - without the heavy burden of deep cyber expertise and the overhead of integrating and managing multiple products. Our approach converges and brings synergy with technology: endpoint protection, EDR, vulnerability management, deception, threat intelligence and network and end-user analytics, and expertise: a 24/7 cyber SWAT team for incident response, malware analysis, threat hunting and forensics. Cynet deploys in hours and simplifies management with automated monitoring to complement any sized staff.
Cortex XDR by Palo Alto Networks is ranked 6th in Endpoint Protection for Business (EPP) with 30 reviews while Cynet is ranked 3rd in Extended Detection and Response (XDR) with 12 reviews. Cortex XDR by Palo Alto Networks is rated 8.2, while Cynet is rated 8.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "Has a centralized console and does predictive analysis of malware". On the other hand, the top reviewer of Cynet writes "A complete, transparent, and centralized solution ". Cortex XDR by Palo Alto Networks is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Symantec End-User Endpoint Security and Check Point Harmony Endpoint, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne, Darktrace, Microsoft Defender for Endpoint and Sophos Intercept X. See our Cortex XDR by Palo Alto Networks vs. Cynet report.
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