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Cortex XDR by Palo Alto Networks vs Trend Micro Smart Protection comparison

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Featured Review
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection and other solutions. Updated: January 2022.
564,729 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems.""One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned.""If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us.""The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."

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"It's a nice product that's stable and scalable.""The most valuable feature is that you can select remote access of any machine for sandboxing.""I've found the solution to be highly scalable for enterprises.""Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution.""Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised.""Stability is a primary factor, and then there's the ease of distribution and policy management.""The management capabilities, allow an IT organization to get quite a good picture of attempted cyber attacks.""It is easy to use."

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"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed.""As a Japanese company, it doesn't have any restrictions on usage in our country.""Installation is easy.""Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye.""The next-generation antivirus features are excellent.""The solution integrates well with other Trend Micro products.""The solution is easy to use, flexible, and secure.""One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."

More Trend Micro Smart Protection Pros →

Cons
"I would like to see integration with Cisco Analytics.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""The GUI needs improvement, it's not good.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."

More Cisco Secure Endpoint Cons →

"I would like to see better protection, specifically to protect email applications.""The connection to the internet has not performed as expected.""It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all.""It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support.""It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved.""There are some third-party solutions that are difficult to integrate with, which is something that can be improved.""In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution.""It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."

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"There is room for improvement to make it better for customers.""Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration.""Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions.""In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features.""We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL.""I'm not sure about the cloud migration part, in terms of whether it is seamless or not.""I cannot recall noticing any missing features.""The threat response could be a bit better."

More Trend Micro Smart Protection Cons →

Pricing and Cost Advice
  • "The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
  • "Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
  • "In our case, it is a straightforward annual payment through our Enterprise Agreement."
  • "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
  • "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
  • "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
  • "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
  • "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "The pricing is a little high. It is per user per year."
  • "We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
  • "This is an expensive solution."
  • "Its pricing is kind of in line with its competitors and everybody else out there."
  • "Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
  • "The pricing is okay, although direct support can be expensive."
  • "Our customers have expressed that the price is high."
  • "It's about $55 per license on a yearly basis."
  • More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →

  • "This solution provides good value for the price."
  • "The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
  • "Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
  • "Its price is fine. Price-wise, it is competitive with any other vendor."
  • "If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
  • "The pricing is good compared to Symantec and McAfee."
  • "The cost seems competitive."
  • "The price of the solution should be less expensive."
  • More Trend Micro Smart Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable feature is signature-based malware detection.
    Top Answer: 
    Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer: 
    The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer: 
    Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer: 
    Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions… more »
    Top Answer: 
    Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Cyvera, Cortex XDR, Palo Alto Networks Traps
    Trend Micro Smart Protection Complete
    Learn More
    Overview

    Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

    Cortex XDR by Palo Alto Networks is the first threat detection and response software to combine both visibility across all types of data as well as autonomous machine learning analytics. Threat detection very often requires analysts to divide their attention among many different data streams. This platform unifies a vast variety of data flows, which allows analysts to assess threats from a single location. Users can now maintain a level of visibility that other threat detection programs simply cannot offer. This level of transparency lends itself to both quick identification of problems that arise and the equally quick development of a potential solution.

    Cortex XDR’s machine learning works on many different levels to detect and prevent threats. It is constantly scanning for threats and vulnerabilities. The solution can scan up to 5.4 billion IP addresses in three-quarters of an hour. This allows it to spot weak points in the system and notify administrators long before hackers can take advantage of vulnerabilities. Once the Artificial Intelligence (AI) discovers an issue or an area where an issue could potentially take place the system creates a log of the information and subsequently sends an alert to system administrators. The AI takes the information that it has gathered and uses it to assign threat levels to the issues that it detects. Following this, a human analyst will be assigned to manually assess the issue and deal with it accordingly. You can set it to automatically respond to the threat by isolating the issue while analysts investigate it.

    Benefits of Cortex XDR

    Some of Cortex XDR’s benefits include:

    • The use of advanced AI analytics, behavior analytics, and custom-made detection to detect advanced threats before they occur.
    • The ability to group similar threat alerts, reducing incoming alerts by as much as 98%. This allows analysts to avoid being overwhelmed by the volume of incoming alerts.
    • The ability to investigate threats as much as 8 times faster than would be possible with other software. The machine learning, when coupled with the unified data stream that Cortex XDR collects, significantly increases the ability to more quickly discover the root cause of a threat.

    Reviews from Real Users

    Cortex XDR by Palo Alto Networks software stands out among its competitors for a number of reasons. Two major ones are its ability to isolate threats while enabling them to be studied and the way that the software combines all of the data that it gathers into a single, more complete picture than other solutions offer.

    PeerSpot users note the effectiveness of these features. A network designer at a computer software company wrote, “The solution has a very helpful isolation feature. If any system gets compromised, with one click I can access the system and isolate it from other networks, and then go into further forensic investigation of the current threat without compromising anything else.”

    Jeff W., Vice President/CTO at Sinnott Wolach Technology Group, noted, “The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly.”



    Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
    Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
    your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Cortex XDR by Palo Alto Networks
    Learn more about Trend Micro Smart Protection
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    CBI Health Group, University Honda, VakifBank
    Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
    Top Industries
    REVIEWERS
    Government13%
    Healthcare Company13%
    Manufacturing Company13%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company23%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Computer Software Company19%
    Consumer Goods Company11%
    Financial Services Firm11%
    Mining And Metals Company7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider22%
    Government7%
    Energy/Utilities Company4%
    REVIEWERS
    Comms Service Provider22%
    Security Firm11%
    Government11%
    Logistics Company11%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider23%
    Government7%
    Financial Services Firm4%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise18%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise21%
    Large Enterprise51%
    REVIEWERS
    Small Business46%
    Midsize Enterprise20%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection and other solutions. Updated: January 2022.
    564,729 professionals have used our research since 2012.

    Cortex XDR by Palo Alto Networks is ranked 5th in Endpoint Protection for Business (EPP) with 34 reviews while Trend Micro Smart Protection is ranked 19th in Endpoint Protection for Business (EPP) with 19 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Micro Smart Protection is rated 8.2. The top reviewer of Cortex XDR by Palo Alto Networks writes "Has a centralized console and does predictive analysis of malware". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Straightforward to use with good licensing options and doesn't consume too many resources". Cortex XDR by Palo Alto Networks is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Symantec End-User Endpoint Security and Check Point Harmony Endpoint, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Microsoft Defender for Endpoint, Symantec End-User Endpoint Security, McAfee Endpoint Security and CrowdStrike Falcon. See our Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection report.

    See our list of best Endpoint Protection for Business (EPP) vendors.

    We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.