"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"The presentation layer is pretty simple and straightforward."
"The fault management is perfect."
"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"What I like best is the configuration management functionality."
"This product provides good visibility into applications at the backend."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The interface is user-friendly, making it easy to use."
"The connectivity of the solution is very good."
"The most valuable feature of this solution is the monitoring capabilities."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
"The most valuable feature of this solution is the alerts."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."
"The visual is a little archaic."
"The interface is not nice and needs to be improved."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"If they did some type of synthetic monitoring, it would have been better."
"Sometimes there are issues when upgrading to a new version of the product."
"It would be good to have high security."
"There needs to be more integration of widgets, especially for reporting purposes."
"GUI needs improvement with a more graphical dashboard."
"My team has had a lot of issues with support."
Earn 20 points
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DX Spectrum is ranked 8th in IT Infrastructure Monitoring with 14 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 31 reviews. DX Spectrum is rated 8.0, while SolarWinds NPM is rated 7.8. The top reviewer of DX Spectrum writes "Good monitoring, alerting capabilities, and improved visibility, but AIOps is restricted to Broadcom". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". DX Spectrum is most compared with DX NetOps, Zabbix, Zenoss Service Dynamics, Splunk and IBM Tivoli NetCool, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and Datadog. See our DX Spectrum vs. SolarWinds NPM report.
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